Victoria Street, Liverpool, L1 6DE, United Kingdom
#38 of 106 hotels in Liverpool
Guests' ChoiceBased on 2409 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 21 January 2024
Koletta
United KingdomEven though it’s decorated to look posh, there is that cheap feel to it The hot tub when used bunch of little black dust came out so maybe not the most look after thing I think the price is on the higher end
The room was huge. Like insanely big for two people. It’s very pretty and decorated The bathtub in the room a great bonus
Stayed in January 2024
Reviewed: 15 January 2024
Stephen
United KingdomThe location
Stayed in January 2024
Reviewed: 15 January 2024
Susan
United KingdomQuite noisey in street
The staff especially at reception and when we went for breakfast was very friendly and helpful thank you and the room was so spacious very good.
Stayed in January 2024
Reviewed: 13 January 2024
Linda
United KingdomClearly a fab place for hen/stag parties. The room had 3 baths!
Incredibly spacious, nice bar area and great breakfast
Stayed in October 2023
Reviewed: 7 January 2024
Emma
United KingdomThe temperature of the room was a bit hit and miss as there were no radiators just a single heater plugged into the wall which made the room extremely warm, even ages after turning it off. And unfortunately we couldn’t open the windows as they were sealed. A bit of fresh air would have been good in the room.
Beautiful and very plush! The room was huge and had everything you needed.
Stayed in January 2024
Reviewed: 4 January 2024
Lynne
IrelandIt’s a shame there is no bar food served in the evenings, we had to go out both nights for food.
Beautiful big rooms with plenty of space for the entire family. Decor is lovely. The staff were very friendly, knowledgeable and helpful. Location was excellent.
Stayed in January 2024
Reviewed: 31 December 2023
Nicola
United KingdomThe sink was very small
The space
Stayed in December 2023
Reviewed: 23 December 2023
Amanda
United KingdomNo restaurant in the evening.
Tasteful decor, stunning room, ideal location.
Stayed in December 2023
Reviewed: 16 December 2023
Sonia
United KingdomThe room wasn't as great as I hoped it would be, the bathroom in particular would have needed a bit of TLC. Also the floor at the door was being held down with masking tape.
Great location to Mathew Street and city centre. The hotel reception area downstairs was beautiful. Staff were lovely and very helpful. Lovely breakfast which was included in the price.
Stayed in November 2023
Reviewed: 15 December 2023
Pauline
Irelandvery little chose in breakfast items,regards hot food
Breakfast was very basic very disappointing given price.
Stayed in December 2023
Reviewed: 14 December 2023
Conroy
IrelandThe rooms where lovely and spacious perfect location 5 min walk from the shopping locations
Stayed in December 2023
Reviewed: 14 December 2023
Gary
United Kingdomno information pack in room, and was expecting a restaurant
breakfast was excellent, loved the jacuzzi bath
Stayed in December 2023
Reviewed: 14 December 2023
Kath
United KingdomThe room needed extra heaters as it was chilly until I put them on. The heating controls didn’t really respond to me turning it up, and the fan had no ‘off option’. The bathroom was beautiful but, in spite of description saying, luxury toiletries, only had hand soap, which I had to wash my hair with. Reception told me breakfast was at 7.00, but when I went down I was told not until 7.30. However the devotion staff kindly sorted out a coffee and croissant for me
Decor was amazing, and my room was enormous. It had ironing board, extra heaters, hairdryer, beautful bathroom
Stayed in December 2023
Reviewed: 13 December 2023
Samantha
United KingdomOur room wasn’t as clean as last time we visited. Finger prints on the windows and their was bits of debris on the carpet and bathroom floor
Location, comfortable bed and warm.
Stayed in December 2023
Reviewed: 10 December 2023
Nicola
United KingdomA restaurant for an evening meal and a carpark
The room was amazing
Stayed in December 2023
Reviewed: 9 December 2023
Chris
Irelandpity didn’t get to use the bathtub as something kept coming out of the jets into the water small black bits 😔
Room was fabulous breakfast was very good. Bit strange bar was closed at 10 o clock but could get bottled drink but not a pint! But overall good experience. pity didn’t get to use the bathtub as something kept coming out of the jets into the water small black bits 😔
Stayed in December 2023
Reviewed: 6 December 2023
Ian
United KingdomBath not clean black bits coming out of jets
Lovely hotel staff at breakfast abit slow offering top up for coffee seemed to stand talking to each other more.
Stayed in December 2023
Reviewed: 6 December 2023
Mark
United KingdomTerrible breakfast
Large rooms Great location
Stayed in December 2023
Reviewed: 5 December 2023
Sprowson
United KingdomReception area quire dark
Breakfast was lovely and good value at £10
Stayed in December 2023
Reviewed: 4 December 2023
Lisa
United KingdomGreat location. Smart, clean & spacious.
Stayed in December 2023
Reviewed: 1 December 2023
Lucy
Isle of ManThe shower wasn’t very powerful or hot
Room size was excellent, warm and quiet
Stayed in December 2023
Reviewed: 1 December 2023
Dawn
United KingdomNo issues at all
Comfortable and spacious room friendly staff was close to the markets
Stayed in December 2023
Reviewed: 27 November 2023
Sophie
United KingdomCould not work out the heating in the room, would be handy to have instructions located in the room to help people use the thermostat. Would be handy to have a phone in the room also for drinks as the lay out of the rooms are very big to cater for big groups
Very welcoming on arrival. Breakfast was lovely! Staff were overall helpful.
Stayed in November 2023
Reviewed: 26 November 2023
Louise
United KingdomThe staff were very helpful & attentive. Excellent variety of breakfast. Would definitely stay there again. Great location to the city & attractions.
Stayed in November 2023
Reviewed: 23 November 2023
Courtney
United KingdomOur TV didn't work in our hotel room. We did ring but it wasn't sorted.
The breakfast was beautiful. Room's are a great size and very glam.
Stayed in November 2023
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