14-15 Albert Square 14-15 Albert Square, Great Yarmouth, NR30 3JH, United Kingdom
#55 of 72 hotels in Great Yarmouth
Guests' ChoiceBased on 476 hotel reviews
6.2Cleanliness
6.9
Comfort
6.9
Location
8.3
Facilities
6.5
Staff
8.2
Value for money
7.1
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End of dialog contentReviewed: 14 May 2024
John
United KingdomNo bar no due to a refurb
No resturant
Stayed in May 2024
Reviewed: 10 May 2024
Kemar
United KingdomStayed on the top floor with a baby and pram not that convenient
Place was spacious
Stayed in April 2024
Reviewed: 29 April 2024
D
United KingdomNothing. The hotel does the job
Great location, comfortable beds, friendly staff
Stayed in April 2024
Reviewed: 22 April 2024
Denise
United KingdomHot water took a very very long time to come through the taps.
Location and ease of check in and friendly staff
Stayed in April 2024
Reviewed: 14 April 2024
James
United KingdomTo many stairs
Friendly staff, very helpful
Stayed in March 2024
Reviewed: 2 April 2024
Malcolm
United Kingdomn/a
Stayed in April 2024
Reviewed: 31 March 2024
Jane
United KingdomBuilding outdated and could do with a freshen up
Great location , staff were very friendly
Stayed in March 2024
Reviewed: 4 February 2024
Emma
United KingdomMattress was very uncomfortable, especially at 16 weeks pregnant. Bathroom light kept flickering on and off. Wasn't very clean and window in bedroom was held open with a piece of wood. Very outdated, in need of a refurb. Kitchen not open due to hotel just being sold.
Rooms very spacious, had a bath tub and TV. Bed was huge also
Stayed in February 2024
Reviewed: 3 January 2024
Siobhan
United KingdomShabby decor generally, but wasnt expecting different from an old style Great Yarmouth hotel, although some people may have issue. However, my partner was severely bitten by bed bugs during our stay - believing so as he was bitten every night of the stay whilst sleeping and at no other time...
Great location - opposite the Wellington Pier and near Pleasure Beach (for those going in summer season). Fairly spacious room and very cheap really. There is a restaurant on site, but we didnt go whilst there on this occasion. Staff on date of arrival were very friendly.
Stayed in January 2024
Reviewed: 1 January 2024
Sara
United KingdomTold on arrival breakfast chef was ill. Cleanliness of room was poor.
Large bed in a large room
Stayed in January 2024
Reviewed: 29 December 2023
Rob
United KingdomNo one else in the hotel and let out to Council tenants
Good staff
Stayed in December 2023
Reviewed: 27 December 2023
Lynda
United KingdomAnother chair in room more pillows
Did not have breakfast location ok
Stayed in December 2023
Reviewed: 25 November 2023
Sarah
United KingdomThe beds had bedbugs not a lot but needs treating i did inform the hotel
The property was nice staff were lovely
Stayed in October 2023
Reviewed: 21 November 2023
Andrew
United KingdomWhen we got there nobody at reception to book in as a young girl walked past we asked to book in and she just ignored us eventually a staff member that was on break saw to us Well what can we say about breakfast hotel was fully booked and breakfast was not up to standard we went down Sunday mourning about 9 there were no eggs no bacon had to wait to be cooked then asked for fried bread brought enough out for us but tasted like been cooked in old oil soo didn't eat somebody asked for glasses for juice waited 10 mins and staff member brought 4 even though people were still coming in and last but deffinatly not least there was mouldy bread in bread bin when complained they didn't seemed bothered just said night porter takes out from freezer to defrost but doesn't check 2nd time we had breakfast and will not be having it again deffinatly not worth £9
The location was good room was comfortable some of the staff were OK
Stayed in November 2023
Reviewed: 17 November 2023
Jurate
United KingdomOld and needs repair, dated poor quality furniture from Ikea. Hotel decor, paintings awful.
Location
Stayed in August 2023
Reviewed: 5 November 2023
Stretton
United KingdomRoom could do with updating and new carpet
The room layout was good
Stayed in November 2023
Reviewed: 5 November 2023
Miller
Abkhazia, GeorgiaEverything
Nice and clean 👌 and the staff are very welcoming and friendly 😀
Stayed in November 2023
Reviewed: 30 October 2023
Melissa
United KingdomThe ceiling was leaking and wasn't looked at when mentioned. The windows wouldn't close, so it made the room cold which wouldn't have been so bad if I didn't have a baby. The shower was either boiling hot or freezing cold. We were also put on the stairs, so every time somebody went past it was so noisy and kept waking my son up. Very outdated and needs some work. Wouldn't stay again.
The staff was lovely and the location was fantastic.
Stayed in October 2023
Reviewed: 29 October 2023
Walford
United KingdomCan not use shower or tv and run out of toilet paper
All staff was very friendly and helpful
Stayed in October 2023
Reviewed: 28 October 2023
Alan
SpainStill waiting for money back from double booking mistake
Convenience to facilities
Stayed in October 2023
Reviewed: 27 October 2023
Susan
United KingdomThe smell, smelt very badly of damp, no ventilation, Windows dripping wet. Needs redecorating.
The shower.
Stayed in October 2023
Reviewed: 23 October 2023
Rebecca
United KingdomIt was very cold, breakfast was average at best and 1 day it was all stone cold
The staff where lovely, the bar area has been done up nicely, everything was reasonably clean
Stayed in October 2023
Reviewed: 21 October 2023
Chloe
United KingdomNo dislikes
Welcoming
Stayed in October 2023
Reviewed: 16 October 2023
Conor
United KingdomIt was a little dated
How friendly and clean our room was
Stayed in October 2023
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