SA70 7NP, Tenby, SA70 7NP, United Kingdom
#2 of 27 hotels in Tenby
Guests' ChoiceBased on 213 hotel reviews
9.4Cleanliness
9.9
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.8
Value for money
9.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 February 2024
Michelle
United KingdomNothing
Great location, newly opened and fabulous views. Very friendly staff and welcoming. Reception staff were extremely helpful.
Stayed in February 2024
Reviewed: 10 February 2024
Graham
United KingdomSuper friendly, spotlessly clean, excellent food..had a balcony room looking out over golf course.
Stayed in February 2024
Reviewed: 9 February 2024
Tim
United KingdomVery Happy.
The hotel was very well appointed, the rooms were well decorated and extremely comfortable. The bathroom is well appointed with a rain shower plus a handheld showerhead. I was able to hang my clothes on the open wardrobe. There is plenty of plug sockets and a work station in the room. Good flatscreen TV in the room, with lots of channel selection. There are also tea and coffee making facilities in the room with biscuits in a little jar, this was a nice touch. On arrival and check in we were offered fresh milk in a cold flask to take to our rooms. The staff were very attentive and professional.
Stayed in February 2024
Reviewed: 8 February 2024
Janine
United StatesThe staff were so friendly and couldn’t do enough for you. Great locally sourced breakfast
Stayed in February 2024
Reviewed: 5 February 2024
Adrian
United KingdomThere was nothing to complain about
Well presented, very clean, with ample parking. The staff were extremely pleasant and helpful. The food and breakfast were excellent
Stayed in February 2024
Reviewed: 5 February 2024
Susan
United KingdomExcellent accommodation ,very clean, helpful staff enjoyed breakfast
Stayed in February 2024
Reviewed: 31 January 2024
Paul
United KingdomExcellent accommodation,staff and food. Couldn’t fault it in any way
Stayed in January 2024
Reviewed: 30 January 2024
Hughandi
United KingdomThere was no sign indicating it was "The Dunes" only Golf club signs which did confuse us slightly when arriving in the dark.
Breakfast was delicious both the Full welsh and the Vegetarian options were high quality and cooked beautifully as was the evening meal we had.
Stayed in January 2024
Reviewed: 30 January 2024
Clarisse
United KingdomThe shower is very powerful and wet the bathroom floor & mat very easily and quickly. Had to spend some time to find the way to switch on the bedside and other task bedroom lamps. The room was too hot so had to let patio door open for a while and switch the heater off to cool it down to 20°C, better to sleep in. Service at breakfast with a brand new member of staff wasn't the best as my hot water barely warm, being asked if I had finished twice while I was just eating but I gather this employee really requires much training and build experience.
Fantastic venue within 15 minutes walk to the Esplanade and Tenby city centre/beach/restaurants. Room with balcony very spacious, with very modern bathroom and comfortable bed. Nice additional touch of free flask of milk given on arrival for the room. Great TV with access to Netflix and all channels for rainy days. Restaurant comfortable for lovely healthy breakfast. On site parking also much appreciated especially for Tenby which has restricted parking options. The night porter and 24h reception worth noting for late night-out if needed.
Stayed in January 2024
Reviewed: 29 January 2024
Susan
United KingdomThere’s nothing to fault
The room was so very comfortable and items unexpected such as bottled water , fresh milk in flask for the complimentary coffee and tea , complimentary toiletries . Staff were so friendly but professional . Breakfast was exceptionally lovely . Only ten to fifteen walk to Tenby Town
Stayed in January 2024
Reviewed: 29 January 2024
Ruth
United KingdomThe food was amazing - both the evening meal and breakfast. Staff were friendly, welcoming and helpful. The location was perfect for us. The room was spacious and comfortable with a great view.
Stayed in January 2024
Reviewed: 29 January 2024
Caroline
United KingdomGreat location for walking the beautiful coastline… The hotel has recently been renovated and is clean comfortable and very welcoming . Fabulous staff all very professional helpful, nothing was too much trouble
Stayed in January 2024
Reviewed: 27 January 2024
Peter
United KingdomI really can’t fault the property.
Everything about the property was perfect for us. Location to beach and local shops, bars and restaurants couldn’t have been much better. Had one of the best nights sleep in a long time, such a cozy an comfortable place. Really nice and pleasant staff all round.
Stayed in January 2024
Reviewed: 25 January 2024
Susan
AustraliaOnly one thing my pet peeve being in food industry all my life is fried eggs they need to be sealed properly raw albumen on a yolk can be dangerous especially to a pregnant woman or someone who suffers stomach problems it's easily fixed by using a lid when cooking eggs they are still lovely and soft but that's only a small thing
This place was great I would highly recommend it for anyone I would definitely stay here again and highly recommend it to family and friends it was one of the best places we stayed on our holiday clean a lovely comfortable bed which is important to us just a nice place with good breakfast had the best blueberry pancakes for breakfast
Stayed in January 2024
Reviewed: 24 January 2024
Christine
United KingdomCouldn’t find any milk in room but wasn’t a big problem
Great location, lovely room, very clean, comfortable bed, breakfast was exceptional, lovely choice available (banana pancakes delicious), would definitely recommend and stay again
Stayed in January 2024
Reviewed: 24 January 2024
Richard
United KingdomThe ambience
Stayed in January 2024
Reviewed: 22 January 2024
London65
United KingdomThe pillows were a bit high and the shower was weak.
Great service: Sue at reception was extremely helpful and friendly (recommending places to visit, etc.) and the waiters in the restaurant were highly trained (professional, but still friendly & helpful). The room was very comfortable. The restaurant served very tasty food, well worth dining in. At first it seemed that the prices were a bit high, however, when compared with other restaurants in town we found that they were on a par, but for much better quality. It wasn't a problem for us, but there is a steep staircase going up to the bedrooms and there is no lift. The hotel would make for a great stay if combined with playing golf as you are right on the golf course. It is within walking distance of the city centre, which is great as parking in town is difficult.
Stayed in January 2024
Reviewed: 17 January 2024
Jen
United KingdomLovely to have a balcony but shame no outdoor furniture to sit on as described. Room menu had a larger list of items for breakfast than in restaurant also cooked breakfast was quite small for the price
Very pleasant and helpful receptionist. Lovely light, clean room, and comfortable bed .
Stayed in January 2024
Reviewed: 17 January 2024
Andrew
United KingdomVery polite and helpful staff everything from the accommodation to the food which was excellent
Stayed in January 2024
Reviewed: 16 January 2024
Peter
United Kingdomno heating in bathroom and bathroom light could not be switched off.
breakfast was great, and staff were helpfull
Stayed in January 2024
Reviewed: 14 January 2024
Liona
United KingdomWe couldn't fault it.
The breakfast was excellent, a good choice on offer and very tasty and top quality produce. The room was spotless and spacious and very nicely decorated and we had lovely views. The reception staff and waiting on staff were very helpful and what a nice change as when we arrived they brought fresh milk to the room for the coffee/tea.
Stayed in January 2024
Reviewed: 14 January 2024
Gavin
United KingdomA very Warm welcome from the lovely Sue on reception , room was fantastic , very modern and spacious, a huge and very comfortable bed and a balcony that overlooked the golf course. The location was great , only a 5 minute stroll to get the esplanade overlooking the south beach with Caldey Island in the distance. Breakfast was superb this morning , all staff very friendly and helpful, will definitely be back .
Stayed in January 2024
Reviewed: 13 January 2024
Jonathan
United KingdomTV was so difficult to fathom!
Clean & great staff
Stayed in January 2024
Reviewed: 13 January 2024
Haydn
United KingdomN/A
Breakfast was very good and Sue the receptionist was excellent
Stayed in January 2024
Reviewed: 13 January 2024
Catherine
United KingdomOnly comment was I didn't know how to turn the bathroom light off but it didn't affect my stay.
Everything! Lovely touch of offering fresh milk for the room for hot drinks. Very spacious rooms, beds were super comfy. Throughout the whole building and rooms were very clean. Breakfast - beautiful & fresh options along with a nice variety of drinks on offer. Staff were super helpful and always smiling. The weather was super windy on New Year's eve but you could hardly hear it when in the room.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content