Ebrington Square The Tower Clock, Derry Londonderry, BT47 6FA, United Kingdom
#4 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 472 hotel reviews
9.0Cleanliness
9.6
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 3 May 2024
Louisa
United KingdomPerfect location for a city tour. Helpful staff I reception pointed me in direction of Derrytours. Dinner was beautifully presented, salmon and lamb. Delicious. V creative. Friendly staff, beautifully fitted hotel, delicious food. Brilliant location
Stayed in April 2024
Reviewed: 3 May 2024
Jude
United KingdomNothing
Perfect 👍
Stayed in April 2024
Reviewed: 2 May 2024
Richard
United StatesService in the restaurant was pretty slow considering it was almost empty.
Room was great!
Stayed in May 2024
Reviewed: 2 May 2024
Edele
United KingdomNothing
Location is great. Food was fabulous and the room was lovely
Stayed in April 2024
Reviewed: 30 April 2024
Mairead
IrelandSausages at breakfast
Beautiful hotel eve meal very nice breakfast sauasgaes a bit tasteless but overall very goid
Stayed in April 2024
Reviewed: 27 April 2024
John
United KingdomNothing
The staff were all wonderful - very friendly and helpful. The hotel is a beautiful environment.
Stayed in April 2024
Reviewed: 26 April 2024
Lisa
IrelandCouldn’t pick any faults
Absolutely everything
Stayed in April 2024
Reviewed: 25 April 2024
Curtis
United KingdomStaff very friendly, the facilities were so clean and the spa was very relaxing.
Stayed in April 2024
Reviewed: 22 April 2024
Desmond
United KingdomThought it was overpriced for what you got ?
Clean and fresh
Stayed in April 2024
Reviewed: 22 April 2024
Trevor
United KingdomPrice of meal absolutely scandalous 1 coarse mixed grill ( not big portions) including chips £46-50 certainly won’t repeat the experience
Location
Stayed in April 2024
Reviewed: 21 April 2024
Patrick
IrelandThe pool are was a little small. Not many people could be accommodated here with only 6 loungers. The Spa was lovely and the staff were great. Parking should not be charged for
Location was great. Staff were lovely and very helpful
Stayed in April 2024
Reviewed: 21 April 2024
Ciarrai
United KingdomNothing
Everything! Couldn’t fault out stay! Staff and service was top class. Room was clean and very modern. Hotel itself smelt unreal as you walk in the door.
Stayed in April 2024
Reviewed: 21 April 2024
Ciara
United KingdomLike everything
Everything hotel is central to everything great service lovely spa cocktails and food
Stayed in April 2024
Reviewed: 18 April 2024
Aoife
IrelandRooms we're a little on the small size than what we would normally stay in. Also having to pay for parking isn't great as you'd expect that to be covered once you are a hotel guest.
Great location, nice friendly staff at reception. Loved the spa facilities.
Stayed in February 2024
Reviewed: 16 April 2024
Paul
United KingdomBreakfast was average (orange juice was very poor in particular)
Great staff, lovely hotel, fantastic location
Stayed in April 2024
Reviewed: 16 April 2024
Paul
IrelandThe service of staff was a bit slow - in both restaurant and bar but all staff very pleasant
Clean / modern and spa facilities
Stayed in March 2024
Reviewed: 15 April 2024
Nicola
United KingdomThe food … cous cous salad was bland
Stayed in April 2024
Reviewed: 15 April 2024
Gary
United KingdomOnly thing I could say is we had to pay £6 for secure parking which isn’t to bad but that’s all I could think off.
Everything about the property is immaculate, the lobby, the rooms, the spa, the bar, the restaurant, the food, the staff are all top notch. We only spent one night and regret not booking 2 for my partners birthday. Will deffo be back.
Stayed in April 2024
Reviewed: 14 April 2024
Angela
United KingdomI honestly can't think of anything that I didn't like
The location was wonderful and the staff were very helpful and friendly. I booked a room with a city view,and it didn't disappoint
Stayed in April 2024
Reviewed: 14 April 2024
Laura
United KingdomThe spa was TINY and very crowded (Sat morning). We were a bit disappointed as that was the reason we booked this hotel. If you intend to stay there because of the spa we recommend booking the treatments early and also using the thermal pool around lunch time when guests have checked out. As lovely as the room was, we found the hotel to be a bit pricey as Derry is a cheap city. But if you are looking for a comfortable stay and have money go for it!
The room was SO comfortable! The bed and the bedsheets were amazing. The breakfast was great too. The location is good too, in the newly developed Ebrington area but only 10min walk away from all the bars and restaurants. Staff was super friendly particularly the ones serving us at the bar.
Stayed in April 2024
Reviewed: 14 April 2024
Susan
United KingdomBeautiful modern hotel in a lovely setting. Only 10 minute walk across the bridge to the city
Stayed in April 2024
Reviewed: 13 April 2024
Shannon
United KingdomNothing
The staff were amazing nothing was too much bother , our room was lovely , breakfast was tasty and we enjoyed the spa facilities
Stayed in April 2024
Reviewed: 13 April 2024
Deirdre
United KingdomDrinks a bit expensive.
Beautiful hotel.
Stayed in March 2024
Reviewed: 12 April 2024
Daniel
United KingdomPossibly next time we would choose a Riverside view room
We as a couple found all aspects of our stay very comfortable and the location was very accessible to nearby amenities. We found all of staff very helpful and friendly. Would fully recommend to our friends
Stayed in April 2024
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