156 Prescot Road, Saint Helens, WA10 3TU, United Kingdom
#3 of 22 hotels in Saint Helens
Guests' ChoiceBased on 716 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
8.5
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 30 August 2023
Paul
United KingdomJust thought was a little on the expensive end of the range for 1 night
Pleasant staff , easy check in and out , room very spacious
Stayed in August 2023
Reviewed: 19 August 2023
Scott
United KingdomNothing
Very clean, very friendly staff, nice location and atmosphere, nice furniture and layout, large well equipped room, comfortable bed.
Stayed in August 2023
Reviewed: 17 August 2023
Sean
United KingdomVery warm at night
Very clean and nice staff
Stayed in August 2023
Reviewed: 16 August 2023
Korin
United KingdomThe staff were lovely
Stayed in August 2023
Reviewed: 14 August 2023
Ian
United KingdomGreat place to stay and also to eat
Stayed in August 2023
Reviewed: 14 August 2023
Yii
United KingdomNear to my places of our visit so it is good location for us
Stayed in May 2023
Reviewed: 11 August 2023
Sarah
United KingdomNothing
Staff were super helpful and saved what could have been a disastrous trip in to a joy. Big shout out to Claire
Stayed in July 2023
Reviewed: 8 August 2023
Kathy
United Kingdomthere was a used glass in our room which should have been moved, we did not mention it as it was not a problem to us.
location was good as we could jump the bus into St. Helen's. the staff were amazing, really helpful. Breakfast was good too, nice and relaxed with lots of regulars coming in too
Stayed in August 2023
Reviewed: 8 August 2023
Jeanette
Isle of ManAll wonderful
Everything
Stayed in August 2023
Reviewed: 1 August 2023
Kathleen
United Kingdomvery nice hotel. Clean and friendly staff. No problems.
Stayed in July 2023
Reviewed: 23 July 2023
Jason
United KingdomThe weather that's all I can say I didn't like lol
Like the way the staff were very helpful as it was our first stay in St Helens and they gave us some good advice on public transport. All the staff were so friendly and welcoming and the food was excellent, we will definitely go back there.
Stayed in July 2023
Reviewed: 23 July 2023
Linda
United KingdomFor price of King Suite, I would expect two bottles of water to already be in the room and individual pkt of biscuits with tea tray. Once mentioned to staff water and prosecco brought to room but for £500 for 1 night should already be there. It is the attention to detail for the price that was missing.
Staff very friendly and helpful. A small problem with electricity but fixed immediately
Stayed in July 2023
Reviewed: 18 July 2023
Deestew1
United KingdomNo dislikes. Everything was perfect!
Staff very friendly and welcoming. The room was comfortable and spotlessly clean. Breakfast perfect and we had dinner on Saturday evening which was amazing!
Stayed in July 2023
Reviewed: 8 July 2023
Marilyn
GuernseyNothing to dislike
The building and the decor was good. The staff were friendly and helpful. The breakfast and dinner were perfectly cooked and well presented. I would definitely stay here again.
Stayed in June 2023
Reviewed: 3 July 2023
Jayne
United KingdomNot applicable
Very clean and comfortable room. The food was amazing, both evening meals and breakfasts. All the staff were friendly and welcoming. Special mention for Clare who was on duty for breakfasts. She went above and beyond for us after we had received word of a personal loss.
Stayed in July 2023
Reviewed: 27 June 2023
Robert
United KingdomLittle noise as my room face to main street
Clean, big room, friendly staff
Stayed in June 2023
Reviewed: 25 June 2023
Andrew
United Kingdom-
Stayed in The Suite - very nicely appointed. Great breakfast. Relaxed pub atmosphere and made to feel very welcome.
Stayed in June 2023
Reviewed: 22 June 2023
Julie
United KingdomThe breakfast was awful, the sausages looked like they weren't cooked and just defrosted. The eggs weren't cooked properly the whites were still clear, and the bacon had more fat on it than there was actual bacon other than that everything was good
The bed was very comfi, I loved the room and staff were nice too
Stayed in May 2023
Reviewed: 18 June 2023
Sarah
United KingdomThe only issue was that my room was south west/west facing and on that hot summer day it was VERY hot. A room to consider air con in maybe?
beautifully presented location great and price for the room through Booking.com excellent
Stayed in June 2023
Reviewed: 9 June 2023
Greg
United KingdomI didn’t have breakfasts.
Stayed in June 2023
Reviewed: 6 June 2023
Julie
United KingdomThe room was spacious. Food was excellent.
Stayed in June 2023
Reviewed: 4 June 2023
Paul
United KingdomNothing really but if nit picking it had no lift for disabled. And could of done with more info in room eg menu and WiFi code. But apart from that cannot fault it. We had a great time.thanks
The room and staff where great. Very clean food was great . The mixed grill could of been hotter we had to send back .great beer garden .we will definitely stay again
Stayed in June 2023
Reviewed: 30 May 2023
Eric
United KingdomNothing.
The room was clean, spacious and the bed was very comfortable. The food was very good and plentiful, served by friendly and efficient staff.
Stayed in May 2023
Reviewed: 27 May 2023
John
United KingdomThe bedroom and breakfast was great. There was also a bar restaurant which was very much like a bar to go out to, not the usual hotel bar.
Stayed in May 2023
Reviewed: 25 May 2023
Hilary
United Kingdombathroom shower didn’t work well
friendly and rooms were lovely
Stayed in May 2023
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