42-44 The Avenue, Southampton, SO17 1XP, United Kingdom
#15 of 33 hotels in Southampton
Guests' ChoiceBased on 2524 hotel reviews
8.0Cleanliness
8.6
Comfort
8.4
Location
8.6
Facilities
8.0
Staff
9.1
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 2 March 2024
Katrin
SpainWe arrived later than predicted due to train delays. Arrived at almost 9pm a bit tired. Discovered that we had booked a room for 3 people, but somehow I put 2 people on the booking my mistake. Asked the Lady for a set of extra towels for my son but they never turned up. My english is not bad but I had problems to follow the Lady receptionists explications, she talked very fast. Once in room we discovered that the toilet flush didn't work and we informed reception. At the end it was not a problem for us, because we used the toilet in the corridor right beside our room. But I was a bit disappointed that nobody took the time to check it up during our stay
Very cosy room, good beds. The room was very quiet (doble glazed windows no noise from the busy road) and felt homely. Close enough to University to walk and the bus is just stopping in front of the Hotel.
Stayed in February 2024
Reviewed: 29 February 2024
Jane
United KingdomThe lighting in the bedroom was dreadful. The bedside lights were set too low to read by and the shade on the central light was so dark it was useless to see by
Good breakfast, friendly staff
Stayed in February 2024
Reviewed: 27 February 2024
Derek
United KingdomRoom large but rather dated.
Very clean
Stayed in February 2024
Reviewed: 26 February 2024
Djamil
United KingdomBathroom shower was a bit clogged
Clean
Stayed in February 2024
Reviewed: 26 February 2024
Eswaran
United Arab EmiratesBreakfast could have been buffet
Room
Stayed in February 2024
Reviewed: 26 February 2024
Margaret
United Kingdom?
Breakfast was excellent with a wide range of both hot and cold meals. Room large and plenty of space for clothes. Staff really friendly
Stayed in February 2024
Reviewed: 26 February 2024
Joanne
United KingdomWe were informed on arrival that they had decided to close the restaurant that night and close the doors earlier than usually and we would be expected to let ourselves into the property which i thought was a bit unusual. Room was so clean but the side of the bath was all cracked and peeling which was disappointing. Also when booking our room it stated hairdryer and slippers in bathroom these were not evident. It also said rooms were soundproofed this also was not the case as we could hear traffic, people fighting outside and the people in the next room. It stated city/garden view. We were put at the back of the hotel in a room that was no where as nice as the pictures on the website with a view of a carpark and travel lodge.
Hotel was so clean, staff where lovely and breakfast was amazing. All in all would probably stay here again when we visit family but was not as described on website
Stayed in February 2024
Reviewed: 24 February 2024
Juliet
United KingdomSome updating required in decoration and carpet
Great breakfast. Big room.
Stayed in February 2024
Reviewed: 20 February 2024
Gillian
United KingdomNothing
Great breakfast. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 19 February 2024
Dionne
United KingdomThe walls were very thin so could hear other loud customers
Facilities were really good and the bed was lovely and comfortable
Stayed in February 2024
Reviewed: 18 February 2024
Elizabeth
United KingdomMy bed wasn’t comfortable
The rooms are nice and the staff is great The food was good
Stayed in February 2024
Reviewed: 18 February 2024
Julie
United KingdomHeating full on in our room which was a little uncomfortable as we were unable to turn radiator down/off.
Superb stay, room was lovely and very spacious. Evening meal very good and breakfast good. Exceptionally clean. Staff were very helpful and friendly.
Stayed in February 2024
Reviewed: 17 February 2024
Grahame
United KingdomA bit warm ( but we're used to cold! ).
Room large and clean. Good furniture, comfy bed. Tea and coffee facilities. Very good breakfast.
Stayed in February 2024
Reviewed: 17 February 2024
Edward
United Kingdomheating control
room, breakfast, dinner and staff
Stayed in February 2024
Reviewed: 15 February 2024
Widgery
United KingdomOur room (24) had a window facing the side of the hotel. On this side there were a series of outdoor lights. The curtains were quite thin so our room was quite light and we kept waking up thinking it was morning. This could easily be improved with blackout lining to the curtains or a blackout blind.
Friendly staff, warm welcome on check in. Very clean and comfortable. Lovely breakfast. Really pleased with our stay.
Stayed in February 2024
Reviewed: 10 February 2024
Christine
United KingdomA lift would be useful but they have ground floor rooms
Clean hotel with a good breakfast and friendly staff
Stayed in January 2024
Reviewed: 10 February 2024
Michele
United KingdomWiFi was not great but everything else was much better than expected for the price.
All the staff were very friendly and helpful. Room was clean and spacious and the bed was very comfortable. Shower was hot and worked amazingly well. Free parking was on site and readily available. Pleasant bar serving food in the evening.We would definitely stay here again if we visit Southampton.
Stayed in February 2024
Reviewed: 10 February 2024
Ron
NetherlandsBreakfast is poor. Yogurt terrible. However kippers was very tasteful.
Location is good. Close to university. Restaurant is not great but friendly waiter and nice IPA
Stayed in February 2024
Reviewed: 9 February 2024
Leslie
United KingdomIt was January so very cold The heating could have been warmer
Everything was good Staff were helpful and friendly My Husband has an intolerance and they where really helpful
Stayed in January 2024
Reviewed: 7 February 2024
Chris
United KingdomTV a bit small for size of room. Furniture begins to look tired. Squeaky bathroom door.
Friendly staff with a warm welcome for a returning, repeat customer. Warm airy comfortable room. Good, free Wi-Fi.
Stayed in February 2024
Reviewed: 6 February 2024
Kate
United KingdomN/A
Lovely room with bath and view to front of you property
Stayed in January 2024
Reviewed: 5 February 2024
Bill
United KingdomExcellent cooked to order breakfast
Stayed in January 2024
Reviewed: 3 February 2024
Beth
United KingdomFriendly reception. Very clean.
Stayed in February 2024
Reviewed: 1 February 2024
Kirsty
United KingdomThe breakfast was really tasty and good value. The receptionist when we arrived and left (weekend of 27 January) was really helpful and bubbly. Breakfast staff also really good.
Stayed in January 2024
Reviewed: 1 February 2024
Diego
United KingdomBed was hard for my taste , I didn’t have an hairdryer in the room , working noises started before 6am (but I have been made aware of those on check in )
Housekeeping
Stayed in January 2024
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