you can add a refrigerator, a microwave oven, tourists will appreciate it... it’s also not bad to leave a toilet brush, you can hear the steps of all the neighbors

clean towels, clean room

Stayed in May 2024

I found only the check in time a title late, 15.00.

The location was perfect for me as it was next to 2 amazing museums and the RAH. I fell in love with decor, photos and paintings not to mention the bull when you come into the hotel. So cool.

Stayed in May 2024

Someone in another room having a party

Gorgeous decor

Stayed in April 2024

Shame we couldn’t have friends stay in our room. But did appreciate the patient staff as we ran late leaving.

Stylish and helpful

Stayed in April 2024

The only thing I can fault is our beautiful room had a heating unit outside so it was quite noisy during the night. I mentioned this when we checked out & got an apology & was told to let them know if we stayed again & they would put us in a different room. I would definitely stay again but take earplugs just in case.

The hotel is gorgeous with fabulous helpful, friendly staff. Our trip was for a special occasion so they put balloons & hearts in our room which was a lovely touch. The room was beautiful & had everything you needed. We would definitely go back as the location is round the corner from a tube station which made it easy to get about.

Stayed in April 2024

Rooms are a little cramped

Location, proximity to museums and transport, helpful staff

Stayed in April 2024

It is a charming hotel with fun and original style of decorations.

Stayed in April 2024

The Room, whilst very cute, was not a 5* Room. Unfortunately the sheets were very stained, which I mentioned to staff and they changed it for me which I appreciated and understood. But there was also hair in the drain and spread out on the shower floor, make up residue and eyelash tape still on the table and edges of the mirrors and gum stuck to the floor which was all sticky. I had much higher expectations for the price of the room.

The Room was pretty cute. The location was great. The bed was comfortable enough and quiet big. The staff were very friendly and helpful and made an effort to speak with us

Stayed in April 2024

The bed could be uncomfortable for some. Also the elevator was really small and slow but at least I didn't have to carry my luggage on the stairs. You can hear the traffic very clearly through the windows but the hotel is not located on the main street so it didn't bother me.

Location was perfect. Short walk to South Kensington tube station, multiple bus stops nearby, tesco and restaurants also nearby. Room was quite big for London, especially alone I had a lot of space. There was also complimentary coffee, tea, cookies and chocolate in the room which was nice. Will definitely book again.

Stayed in April 2024

Not much not to like. Next time we stay we would choose a bigger room. Though the bathroom was of a great size. The water pressure excellent. Very well thought out.

The staff are super friendly and very efficient. The location is perfect. Between Gloucester Rd and south Kensington tubes on the Piccadilly line. easy transit from Heathrow or Kings Cross. We found the area very walkable too. The Natural History Museum is opposite and the V&A not much further.

Stayed in April 2024

Basin plug in the bathroom got stuck

Comfortable, convenient location, excellent breakfast

Stayed in April 2024

No hot breakfast, only Continental on offer.

The size of the room, and of course the jacuzzi!

Stayed in April 2024

Nice location right next to a very nice and clean casino with a super restaurant plus the hotel is very pretty.

Stayed in March 2024

No fridge in room, some smelly condensation mold on the walls due to the hot tub- dehumidifier was noisy. Pillows not very comfortable as too soft.

Staff very kind and personable, excellent cocktails good value at happy hour, lovely experience. Decorated in a fun way and quiet at night.

Stayed in April 2024

The size of our room.

Good location for the reason we were there.

Stayed in March 2024

The narrowness of the room. Kept knocking my leg on the wooden corner of the bed.

The staff were very helpful and welcoming. I loved the quirkiness of the decor and the free snacks!

Stayed in April 2024

All was fine

Great location lovely rooms

Stayed in March 2024

The rooms are a bit small. I stayed in a room facing the back facade. Since there was construction there, it was a bit noisy.

The bed was quite comfortable. The bathroom was quite modern and nice. The location is also quite nice. Close to the metro.

Stayed in April 2024

Breakfast area setup could have been a little better but to be fair not many options as not a large space.

Location - 10 min walk from tube and about 15 mins from Albert Hall. Friendly staff.

Stayed in April 2024

At breakfast the prepared fruit ran out and wasn't replaced. It should have been easier to get a nice coffee. We ended up not asking, because we could see that the staff couldn't keep up with requests.

The staff were all lovely! The location was great! Loved the decor, so cool! Very comfortable room. Great cocktails in the bar.

Stayed in March 2024

The Art and how it was different with design and very clean and staff very helpful and friendly

Stayed in April 2024

A little cheap feeling throughout, which doesn’t match price. That’s about it in terms of opportunities.

Great location. Nice hotel, a little on the quirky side. Staff were lovely & welcome. Would recommend for the great location.

Stayed in April 2024

The balcony not the views of Kensington that were promised we overlooked a busy noisy building site. No prior notice given and certainly wouldn’t of paid the extra to have it Room cleanliness:: Would have been given 10/10 were it not for the two toenails and the part packet of smokers filters that when I pulled the duvet back appeared on the floor The rest of the room and indeed the hotel was faultless

We loved the decor and the whole design of the place. I took several photos to show people. The staff were all very friendly and attentive couldn’t ask for more. The two for one cocktails were amazing and definite must and the breakfast was lovely high marks for this

Stayed in April 2024

N/a

Location across road from Natural History Museum and local amenities. Lovely room with balcony. Quirky decor. Reasonably priced drinks. Great, helpful staff

Stayed in April 2024