Market Place, Helmsley, YO62 5BH, United Kingdom
#5 of 29 hotels in Helmsley
Guests' ChoiceBased on 1649 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.7
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
8.9
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End of dialog contentReviewed: 17 May 2024
Denise
United Kingdomno car parking, guest lounge a bit odd
Lovely, friendly staff, think we got upgraded to annexe which was a bonus, good breakfast, nice touches in room eg radio, little welcome note
Stayed in May 2024
Reviewed: 17 May 2024
Lynn
United KingdomThe view from the window overlooking a roof.
The hotel is very nice, our room was a small but very well equipped.
Stayed in May 2024
Reviewed: 14 May 2024
Fiona
United KingdomLovely staff, spotless rooms and food was delicious, especially for the vegetarian in the party.
Stayed in May 2024
Reviewed: 13 May 2024
Rachel
United KingdomLovely place, centrally located and with parking - we couldn’t have been better cared for.
Stayed in May 2024
Reviewed: 12 May 2024
John
United KingdomBreakfast was fantastic. Room was new and clean
Stayed in May 2024
Reviewed: 12 May 2024
Judith
United KingdomFriendly helpful staff
Stayed in March 2024
Reviewed: 11 May 2024
Suzanne
United KingdomA wonderful stay from start to finish, all the staff were very friendly and welcoming. The room was very comfortable and well equipped. We were given fresh milk for brews in the room which was a lovely touch. We booked an evening meal here and had breakfast the following morning, all delicious and very large portions! Good drinks selection behind the bar. Fabulous location for exploring Helmsley itself and the surrounding area.
Stayed in May 2024
Reviewed: 9 May 2024
Elizabeth
United KingdomThe noise from the loading bay outside the room and the outdoor bar. Only during day and not late at night.
The room was amazing. So spacious and comfortable.
Stayed in May 2024
Reviewed: 9 May 2024
Pamela
United KingdomRooms too hot
Friendly comfortable
Stayed in May 2024
Reviewed: 7 May 2024
Cathy
United StatesClean, nice decor, good breakfast great location
Stayed in May 2024
Reviewed: 6 May 2024
Thomas
United KingdomThe duvet was winter quality and very hot and uncomfortable as the room was hot.
Although adequate the room could be due a redecorating. The wardrobe had better days along with the bed headboard.
Stayed in May 2024
Reviewed: 4 May 2024
Richard
United KingdomLocation of hotel great, staff very friendly and helpful, both breakfast and dinner excellent.
Stayed in April 2024
Reviewed: 1 May 2024
Ruth
United KingdomThe breakfast coffee could have been a bit stronger.
Beautiful building, wonderful setting - could see the castle from the room window! Friendly, helpful staff, delicious food, good drink. Breakfast was prompt and good quality. Parking available too!
Stayed in April 2024
Reviewed: 30 April 2024
Richard
United KingdomDifficult to find car park could do with better signage. Evening meal choice limited and a little expensive for the choices given.
size and comfort of room and facilities
Stayed in April 2024
Reviewed: 30 April 2024
Jane
United KingdomToo hot, radiators in high , coujdnt turn off and no air con. Showered tray over fills due to poor drainage
Staff were lovely, dog friendly
Stayed in April 2024
Reviewed: 28 April 2024
Reg
United KingdomWhere we ate in the bar (which was dog friendly) for an evening meal, there was a lot of people walking backwards and forwards past our table going to the restaurant or toilets, so my wife felt a cold draught. After they were seated it quietened down though.
Great location & and dog friendly. Could not fault the lovely people who looked after us - they were brilliant and super friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Nicolas
United KingdomNothing all good
Location fabulous
Stayed in March 2024
Reviewed: 25 April 2024
Alan
United KingdomGreat breakfast, lovely clean room with excellent bathroom, was particularly impressed with the friendly helpful bar staff.
Stayed in April 2024
Reviewed: 24 April 2024
Keeling
United KingdomNothing , just keep your wonderful staff we had a great break and we will be back
Food was excellent what we had , nothing was too much trouble for the staff they were all so friendly, and asking what we were going to on out days out
Stayed in April 2024
Reviewed: 20 April 2024
Paul
United KingdomBeautiful room. Food excellent, value for money. Free parking.
Stayed in February 2024
Reviewed: 19 April 2024
Marilyn
United KingdomRoom was rather small but was comfortable.
THE hotel’s location was excellent. Breakfast and service excellent. Staff were very pleasant and helpful. Evening meal good.
Stayed in April 2024
Reviewed: 18 April 2024
Stewart
United KingdomBreakfast superb. Staff brilliant.
Stayed in April 2024
Reviewed: 16 April 2024
Vivienne
United KingdomA little disappointed with evening meal on 12/4/24,both our meals were cold
Lovely comfortable room,excellent staff,very friendly. Nice breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Pelekas
United KingdomNeed to make sure people are aware that it is like a rabbit warren. Not ideal with any infirmity. So where the bedrooms are situated, number of stairs and height of some of the ceilings. Not double glazed so could hear noise from below bar area. Overlooked by rooms above! Found en suite quite tight.
Lovely Hotel very central, walk out and you are in the square in Helmsley. . Enjoyed breakfast and evening meal. Very cosy hotel. Very friendly staff. Lovely room no stinting on the heating comfy bed.
Stayed in April 2024
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