Reviews of The Feathers Hotel 4 stars
24-25 Bull Ring, Ludlow, SY8 1AA, United Kingdom
#4 of 5 hotels in Ludlow
Guests' ChoiceReview score
Based on 3045 hotel reviews
8.1Score breakdown
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Cleanliness
8.7
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Comfort
8.8
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Location
9.5
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Facilities
8.3
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Staff
8.8
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Value for money
7.8
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Free WiFi
8.5
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Reviewed: 1 May 2024
Michelle
United Kingdom7 reviews9.0“Wish we could have stayed longer”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The location was perfect. We loved the traditional and quirky features of the original part of the hotel. All the staff were amazing, especially the waitresses at breakfast. Breakfast was plentiful and superb! Would recommend.
Stayed in April 2024
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Reviewed: 1 May 2024
Peter
United Kingdom9 reviews1 helpful vote8.0“A Historical Property in a central location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Our first room we were offered the window was broken however without any fuss we were upgraded to a Deluxe room. The most inconvenient aspect of our stay was the lift was not operating! For this type of property a lift is essential. Car parking was not always available and the car park access is very tight.
The location of the Hotel. Also the Staff are very helpful and pleasant. Breakfast is very good.
Stayed in April 2024
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Reviewed: 30 April 2024
Alan
United Kingdom1 review9.0“Will come again”- • Business trip
- • Couple
- • Deluxe Double Room
- • Stayed 2 nights
- • Submitted via mobile
Dinner was very good
Stayed in April 2024
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Reviewed: 29 April 2024
Louise
United Kingdom6 reviews8.0“Very pleasant hotel, with some small changes the rooms would also be very comfortable.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The heating was either off or very hot which made keeping the room comfortable a challenge, an extra blanket would have been nice. Extremely lumpy pillows and noise from the room above.
Beautiful period building centrally located with friendly helpful staff. We enjoyed a nice meal in the restaurant.
Stayed in April 2024
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Reviewed: 28 April 2024
Anthony
Canada4 reviews8.0“Good rest in historic hotel.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 3 nights
- • Submitted via mobile
Stairs. Elevator broken. Hard climb for seniors.
Good location comfortable beds friendly staff
Stayed in April 2024
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Reviewed: 26 April 2024
Christine
United Kingdom65 reviews1 helpful vote9.0“Lovely stay catching up with friends.”- • Leisure trip
- • People with friends
- • King Suite
- • Stayed 1 night
- • Submitted via mobile
Location, staff, food. Very comfortable room. Beautiful bathroom. Everywhere was immaculately clean.
Stayed in April 2024
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Reviewed: 25 April 2024
Helen
United Kingdom47 reviews2 helpful votes8.0“3rd trip”- • Leisure trip
- • People with friends
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
We asked to change rms as with a group of friends we all booked kings deluxe rms and ours out of the 3 did not reach the same standard as our friends. We paid an extra £10 for an upgrade. Happy with the next rm. Not happy that we had to pay the extra. Again staff were lovely. Continental breakfast needs attention as no cold meats or cheese etc just cereal and danishes. Evening meal and cooked breakfast was lovely.
Staff are the feathers best asset. From beginning to end.
Stayed in April 2024
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Reviewed: 22 April 2024
White
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 2 nights
- • Submitted via mobile
Lift not working and my wife fell going up the stairs so we had to leave a day early.
Location , room , staff very good
Stayed in April 2024
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Reviewed: 20 April 2024
Barry
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Cant think of anything
The hotel was lovely and most of the staff were excellent
Stayed in March 2024
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Reviewed: 19 April 2024
Robert
United Kingdom12 reviews2 helpful votes8.0“In general a very pleasant stay, we caught up with old friends who we hadn't seen fore some years.”- • Leisure trip
- • Couple
- • Double Room - Disability Access
- • Stayed 4 nights
My wife has MS and we were expecting a lift up to our room, but itwas out of use, thankfully she is not wheelchair bound and can walk short distances but stairs are difficult and a few months ago our room would have been impossible to reach.
The room we stayed in, the dining, the staff who were very helpfull and the the general ambiance and comfort.
Stayed in April 2024
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Reviewed: 18 April 2024
Helen
United Kingdom10 reviews9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Location
Stayed in March 2024
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Reviewed: 16 April 2024
Keith
United Kingdom9 reviews7.0“Very nice stay with friends”- • Leisure trip
- • Group
- • Deluxe Double Room
- • Stayed 3 nights
As the hotel was opened in 16 hundreds you would expect the uneven floors but I would request a more modern room as our room 212 was in the older part and I was concerned about falling on the slopping floor. Also the bathroom door looked quite scruffy as needed painting.
The breakfast was lovely lots of choice and cooked well
Stayed in April 2024
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Reviewed: 15 April 2024
John
United Kingdom2 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
A little bit tired in places, not as clean as I would expect, room on 2nd floor and lift not in use
Friendly staff lovely food, well positioned
Stayed in April 2024
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Reviewed: 13 April 2024
Julie
United Kingdom10 reviews8.0“Great hotel. Great location.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The lift wasn’t working and the breakfast service was slow.
Lovely room and excellent bathroom!
Stayed in March 2024
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Reviewed: 11 April 2024
Margaret
United Kingdom1 review8.0“Reasonably priced hotel in an excellent location.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Bedroom size was small which is why I couldn’t recommend it as a romantic place to stay, decor starting to look a little shabby (throw on bed), service was a little slow in breakfast room but that is because there wasn’t many staff not because of a problem with the staff - they were excellent.
Excellent location, old world charm, lovely staff, great choice at breakfast, parking available, excellent hospitality tray (great choice of tea and coffee, hot chocolate, biscuits replenished each day, still and sparkling water available in fridge), iron/ironing board, safe, great sized bathroom.
Stayed in April 2024
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Reviewed: 11 April 2024
Simon
United Kingdom24 reviews1 helpful vote8.0“Lovely hotel in a great location”- • Leisure trip
- • Couple
- • King Suite
- • Stayed 4 nights
They didn't clean our room on the first night so we kept having to ask.
It was excellent - good presentation and tasty
Stayed in April 2024
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Reviewed: 9 April 2024
Ian
United Kingdom17 reviews2 helpful votes9.0“Enjoyable last minute overnight stop.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Flexible check out time
Stayed in April 2024
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Reviewed: 8 April 2024
Michael
United Kingdom8 reviews2 helpful votes8.0“A very enjoyabe stay”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Carpark very tight and awkward. (Public carpark very close and reasonable)
Very friendly and helpful staff
Stayed in April 2024
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Reviewed: 7 April 2024
Katherine
United Kingdom124 reviews1 helpful vote7.0“Disappointing”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
It didn’t warrant a 4 star rating , tired interior in bedrooms & corridors , dull decor eg grey functional doors to bedrooms, no water provided in room and no shampoo & conditioner provided.No telephone in bedroom to contact reception to provide above. No mirror with socket and chair in convenient position to style hair all basics which should go without saying for a four star property.
It was in a good location and the staff were professional
Stayed in April 2024
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Reviewed: 7 April 2024
Abigail
United Kingdom9 reviews2 helpful votes7.0“Ludlow is beautiful”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
To get to the room it was a ludicrous walk. Our room was situated above shops next door. We had to go up stairs, then downstairs then up more stairs. It really was hard to find and a very long journey for someone with unsteady mobility.
Amazing old building. Friendly staff.
Stayed in April 2024
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Reviewed: 6 April 2024
Paul
United Kingdom21 reviews1 helpful vote7.0“Very good”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel rooms were too modern in their appearance and didn’t fit with the character of the hotel. Limited restaurant menu. I.e vegetarian and vegan
The location was excellent. The downstairs of the hotel looked like it had a recent renovation.
Stayed in April 2024
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Reviewed: 5 April 2024
Jane
United Kingdom7 reviews8.0“Pleasant stay, nice hotel.Lucy our evening waitress worked extremely hard. Serving drinks and waiting tables.”- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
Convenient to centre of town with parking.
Stayed in April 2024
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Reviewed: 5 April 2024
Margaux
France1 review1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • Deluxe Double Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast was really really disappointing (eggs Benedict as least), and there was a big spider web in our room.
Location, atmosphère, décoration, nice staff, parking available
Stayed in April 2024
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Reviewed: 1 April 2024
Katrina
United Kingdom8 reviews8.0“Great location, a few small improvements would make it great.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Cleanliness of bar/restaurant tables and lift out of order
Great location
Stayed in March 2024
