Nothing

Sally and John were very welcoming. Nothing was too much trouble. Room had a lovely super-king bed and the view across the garden to the mountains was beautiful. Breakfast was delicious. Great location for walking into Hay itself and accessing all the lovely walks in the surrounding countryside. Would definitely recommend.

Stayed in December 2023

That we couldn't stay longer!

Lovely home from home feel. Wonderful hosts. Great breakfasts. Location exceptional. Why would anyone stay anywhere else! Loved it. We'll be back for sure.

Stayed in November 2023

Good breakfast

Stayed in October 2023

Excellent breakfast. Sally is a wonderful host, highly recommend a stay at The Firs. 👍

Stayed in October 2023

I can't think of any complaints.

When we first got there, I was very surprised. It's basically a residence, and they let out rooms, not like other B&Bs I've been to. But the owners are so lovely and welcoming, and really wanted us to be comfortable. The room we stayed in was very comfortable and clean, and the town is wonderful. Would 100% stay there again.

Stayed in October 2023

The location was perfect for a two night stay, right in the centre of Hay on Wye. The owners were so helpful and chatty. Breakfast was great and the bed super comfortable.

Stayed in September 2023

Honestly, nothing really comes to mind. If forced, maybe the TV in the room could have been a little bigger.

Perfect central location to explore Hay on Wye. The room was impeccably clean with a super comfy bed. Delicious breakfast, lots of choice and perfectly cooked. The owners are charming and you even get a special welcome from one of the dogs!

Stayed in September 2023

Perfect location for exploring Hay-on-Wye. Sally was so friendly and accommodating, the room was faultless and the breakfast was delicious! Cannot recommend highly enough.

Stayed in August 2023

Loved the room, very comfortable. Great location. Sally and John were lovely. Fantastic breakfast 😋

Stayed in July 2023

Lovely friendly, helpful owner. Jasoer, one of the dogs, was a star.

Stayed in July 2023

Breakfast was tasty, & freshly prepared also accommodated my gluten free non dairy diet which was great.

Stayed in April 2023

No issues at all.

A very welcoming place. The room was very clean and quiet. The location is perfect for walking to all the book shops. And the breakfasts were phenomenally wonderful with all local ingredients. A++++++!!

Stayed in March 2023

The breakfast was lovely and there was a big selection to choose from. The location was perfect.

Stayed in February 2023

My wife and I could not rely upon the quality of the Wi-Fi Service in the room.

The breakfast choice and hospitality was excellent, served in quiet, pleasant surroundings. My wife and I were invited to make our choices the night before and leave them in the entrance hall. Our room was very comfortable and enabled us to dress for a function locally. The parking outside the property was secure. My wife and I enjoyed evening meals at the nearby Swan Hotel and shopping for necessaries was close at hand. We should like to return to 'The Firs' again.

Stayed in November 2022

The hospitality was great and so welcoming. Very friendly.

Stayed in November 2022

Nil return

Excellent breakfast and excellent location.

Stayed in November 2022

Lovely welcome and offer of tea and cake when we arrived. Comfortable and clean accommodation, just a stone's throw from the centre of the town.

Stayed in November 2022

The Firs B&B in Hay is fantastic. It is centrally located and quiet. Sally and John are great and friendly people. I loved being welcomed and escorted to the door by Jasper the dog. Sally's cooking is outstanding - every breakfast and her homemade jam - were delicious. They also give great advice on walks, restaurants, and things to do. The bookstores are wonderful. It was a great stay and I was sad to leave.

Stayed in October 2022

Nothing.

Owner Sally was superb. Friendly and helpful. Accommodation centrally located with car parking. Room was clean and comfortable. Little fridge provided and provided water and milk in room. Breakfast was fabulous!

Stayed in September 2022

there was nothing to dislike

very comfortable and staff very welcoming, could not do enough to be helpful

Stayed in September 2022

Actually there was nothing not to like

We enjoyed the welsh breakfast very much it gave us a good start to the day

Stayed in September 2022

It was my first stay in a Bed & Breakfast so I have nothing to compare it to. This will be my benchmark going forward!

The location was very central to the village centre. The single room was exceptionally clean (I have travelled with antibacterial wipes long before COVID and am very conscious of dust and dirt). Sally was an exceptional hostess and the breakfast was delicious. Who could ask for more when homemade jam appears on your plate completely unprompted!

Stayed in September 2022

Superb. So welcoming and helpful. I definitely want to return (and spread the word).

Stayed in August 2022

Nothing

Perfect location and car parking availability . Sally was a delightful host who welcomed us warmly after a long drive with a cup of tea and shortbread . She was happy to sit and chat - to tell us about places to visit in the area , suggested suitable places for dinner on our 2 nights stay and also assisted us in booking accommodation for the 3 rd night that we planned to be in Wales . Breakfast was delicious and served in a lovely sunny dining area.

Stayed in July 2022