1 Annan Road, Gretna Green, DG16 5DQ, United Kingdom
#11 of 12 hotels in Gretna Green
Guests' ChoiceBased on 2552 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.5
Facilities
7.6
Staff
8.7
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 19 May 2024
Robert
United KingdomThe rooms were a bit run down.
The breakfast was fantastic
Stayed in May 2024
Reviewed: 18 May 2024
Karl
LuxembourgThe cooked breakfast was only average.
Stayed in April 2024
Reviewed: 15 May 2024
Roymundo
United KingdomA good breakfast,
Stayed in May 2024
Reviewed: 12 May 2024
Sharon
United KingdomThere was some sort of altercation outside our room with other guests. They seem to have been left to it.
Friendly helpful staff basic but roomy accommodation with everything we needed. Good value for money.
Stayed in May 2024
Reviewed: 8 May 2024
Julie
United KingdomNoise from other room walls thin room needs upgrade.
Staff were helpful and friendly. Really good breakfast beds comfortable
Stayed in May 2024
Reviewed: 8 May 2024
Esther
United KingdomSome of the furniture needs updating but still a comfortable stay
Great location to sop in between England and Scotland
Stayed in April 2024
Reviewed: 8 May 2024
Julie
United KingdomA little tired in places but didn’t detract at all from our stay.
Relaxed and friendly welcome.
Stayed in May 2024
Reviewed: 7 May 2024
Ray
United KingdomNothing, it was nice.
Greeted nicely, nice bedroom, all room facilities expected, lovely breakfast. Lindsey was very chatty and friendly at breakfast, good advocate for hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Margaret
United KingdomBreakfast was beautiful, plenty of choice! The staff were all amazing, very helpful and welcoming. We had the best nights sleep.
Stayed in May 2024
Reviewed: 2 May 2024
Chris
AustraliaAll good
Staff were very good. Breakfast and room very good.
Stayed in April 2024
Reviewed: 1 May 2024
Ofotcn
United KingdomHotel a bit dated but didn’t expect anything else for the money paid.. so warm everywhere too.
The hotel was quiet and a little dated but the staff so friendly and kind. Excellent value in the restaurant for food and drinks and huge breakfasts .. all in all a lovely stay in a fantastic location surrounded by trees and birdsong.
Stayed in May 2024
Reviewed: 29 April 2024
Stephen
United KingdomVery good, and the service was also very good.
Stayed in April 2024
Reviewed: 29 April 2024
Reeves
United KingdomMattresses on the bed broke
Food was good place was not
Stayed in April 2024
Reviewed: 28 April 2024
Claudio
United KingdomQuite a strange building. Breakfast could be better. Avoid hot chocolate.
Nice location just above lake district, close to motorway, located in a quiet area. Polite and helpful staff. Really clean rooms also dog friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Donna
United KingdomLovely surroundings, very nice staff, the lady on reception I think her name was Jane she was lovely & welcoming
Stayed in April 2024
Reviewed: 26 April 2024
Lorraine
United KingdomThere were issues with the toilet but nothing major
The staff were very friendly The food was delicious 😋
Stayed in April 2024
Reviewed: 22 April 2024
Ellac
IrelandThe bed and pillows were very uncomfortable, quite hard. The carpet is due replacement
Staff were lovely, especially the lad in the restaurant. The room was big and spacious, the bathroom was great.
Stayed in April 2024
Reviewed: 22 April 2024
Robert
United KingdomNice food .staff were very friendly room was nice too would recommend ..we plan to revisit at some point. We took the half board option good value for money
Stayed in April 2024
Reviewed: 22 April 2024
Tony
United KingdomBreakfast was lukewarm at best several guests didn’t eat there meal
Close to town
Stayed in April 2024
Reviewed: 15 April 2024
Pamela
United KingdomNo drinking glass in room.
Warm welcome after a long journey. Room was clean & spacious and most importantly, the bed was comfortable.
Stayed in April 2024
Reviewed: 12 April 2024
Diane
United KingdomNothing.
The staff were fantastic and very friendly. We had a problem with our room which couldn't be fixed that night so they immediately found us another room, which happened to be an upgrade. They were extremely accommodating of our dog unlike some hotels and couldn't have done more for us.
Stayed in April 2024
Reviewed: 11 April 2024
Dave
United KingdomNo complains
Food was excellent, staff were pleasant & helpful. We were given an upgrade at no cost with a spa jet bath which was greatly appreciated. Overall great value & a pleasant stay.
Stayed in March 2024
Reviewed: 11 April 2024
Victoria
United KingdomExcellent location. Lovely breakfast and comfortable rooms.
Stayed in April 2024
Reviewed: 11 April 2024
Kimberley
United Kingdommattress was a little lumpy !!
staff were so welcoming and friendly, they made such a fuss over our dog (he even got a sausage at breakfast). The hotel was very clean and great location.
Stayed in April 2024
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