38 Baxtergate, Whitby, YO21 1BN, United Kingdom
#18 of 22 hotels in Whitby
Guests' ChoiceBased on 1885 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
9.3
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 16 October 2023
Johnson
United KingdomAll good
We were greeted by Wayne who was superb and so friendly He took our bags to our room. He was a credit to the hotel.
Stayed in October 2023
Reviewed: 16 October 2023
Katie
United KingdomRooms were cold
Great location, rooms small but comfortable, breakfast really nice
Stayed in October 2023
Reviewed: 15 October 2023
Norman
United KingdomNothing
Location was great .right opposite the bus and train station.breakfast buffet was excellentwith plenty of choice.
Stayed in October 2023
Reviewed: 14 October 2023
Allison
United KingdomThe bar closed at 10 and we had to take our drinks up to the room
Excellent location, room was comfortable and clean, breakfast was lovely
Stayed in October 2023
Reviewed: 12 October 2023
Marice
United KingdomThe smell from the drains
It is a lot better now you can get your own breakfast
Stayed in October 2023
Reviewed: 6 October 2023
Sandra
United KingdomStares it
Breakfast was good thanks
Stayed in October 2023
Reviewed: 1 October 2023
Steve
United KingdomHard bed loud music but good
Friendly
Stayed in October 2023
Reviewed: 27 September 2023
Christopher
United KingdomThe only gripe was the stairs to the top floor.
Room was a bit small but ok, breakfast was excellent and location was perfect.
Stayed in September 2023
Reviewed: 25 September 2023
Michael
United KingdomNo lift,too many stairs
Stayed in September 2023
Reviewed: 24 September 2023
David
United KingdomIt was hard work climbing the stairs
Great bar, excellent cider
Stayed in September 2023
Reviewed: 24 September 2023
Tony
United KingdomToo noisy. Expected noise but not til 3am.
Room was comfortable and clean. Breakfast was good apart from sausages! Not great quality.
Stayed in August 2023
Reviewed: 24 September 2023
Adrian
United KingdomMirror was a bit high to see in from the stool and was hard to do hair and makeup in. Bed was a little to hard. Curtains gave off a little to much light at night and there was a big gap on the bottom of the rooms door which when the passage light was on it light up the room. We had to use a towel to block it.
Breakfast was great. Nice choice and enjoyed the buffet style. Room was nice and spacious. Staff very friendly, helpful and accommodating. Went above and beyond for our special request. Would definitely recommend and consider staying again.
Stayed in September 2023
Reviewed: 22 September 2023
Robert
South AfricaI continually got lost amongst the various staircases!
The hotel is well-situated; It provided all the necessary amenities quite adequately and was inexpensive.
Stayed in August 2023
Reviewed: 22 September 2023
Jasmine
United KingdomThe room was tiny, i have a bruise on my hip from when i first walked in because of how the room is built the door slammed back into me, the bathroom had an automatic light which stopped working, we tried ever light switch to see if we were being silly but nothing worked, the room wasn’t really dirty or gross or anything but there were a few hairs and cobwebs around the room
The bed was comfy, TV was in front of the bed so you could actually watch it, shower was easy to use
Stayed in September 2023
Reviewed: 21 September 2023
Flaherty
United KingdomThe sheet underneath the first sheet was all yellow, wasn't nice to know I was laying on a stained sheet.
Stayed in September 2023
Reviewed: 19 September 2023
Emma
United KingdomNo lift
Was very friendly and comfortable ...room was on 3rd floor so struggled a bit due to health ...no lifts ..would stay again but ask for room on lower level
Stayed in August 2023
Reviewed: 18 September 2023
Hughie
United KingdomVery noisy at night
Excellent location,
Stayed in September 2023
Reviewed: 17 September 2023
Martyn
United KingdomClean and old building fantastic breakfast
Nice room great bar
Stayed in September 2023
Reviewed: 16 September 2023
Anne
United Kingdom£9 for parking
Location. Breakfast very good too
Stayed in September 2023
Reviewed: 16 September 2023
David
United KingdomCan be quite noisy with road traffic and also if the hotel has entertainment for the night
Location is very good for access to the train and bus stations.
Stayed in September 2023
Reviewed: 15 September 2023
Neil
United KingdomA twin room was small, but just about adequate, a foot (12 inch) between beds and beds to wall, Bathroom (Shower ,washbasin, toilet) a tight sqeeze,but then i'm 6ft.
Perfect location, handy for car park. Good breakfast and a good well stocked bar.
Stayed in September 2023
Reviewed: 12 September 2023
Lloyd
United Kingdombreakfast was not great
Clean and tidy. polite and helpful staff
Stayed in September 2023
Reviewed: 12 September 2023
Michael
United KingdomNothing
Due to the weather the room was extremely hot we had a fan but would have loved it to really cool the room but, like everything else you cannot control the weather
Stayed in September 2023
Reviewed: 11 September 2023
Peter
United KingdomMaybe air conditioning There was a fan but it was really warm in the rooms
Location fantastic and staff so helpful
Stayed in September 2023
Reviewed: 9 September 2023
Siew
United KingdomAir circulation in the room
Location
Stayed in September 2023
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