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Reviews of The Golden Cross

Black Jack Street, Cirencester, GL7 2AA, United Kingdom

#14 of 15 B&Bs and Inns in Cirencester

Guests' Choice

Review score

Based on 39 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.0

  • Location

    8.8

  • Facilities

    6.7

  • Staff

    8.6

  • Value for money

    7.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 14 April 2024

    8.0
    Great pub, friendly staff, nice simple rooms with good showers.
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night

    N/A

    Was not offered breakfast. The pub is great though.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Duvet not very comfortable, room very small.

    Location great, room very clean.

    Stayed in April 2024

  • Reviewed: 27 November 2023

    5.0
    Expensive!!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    The room was very small for the £100 we paid (no breakfast) The furniture was very mis-matched ie an old fashioned bureau, wicker chair, metal bed side tables! There were 2 televisions attached to the wall, I’m guessing the one behind wasn’t working so they’ve replaced it, but not bothered to take the other out. For some reason there was a mattress ‘under’ the bed aswell as the obvious one on the bed!! Stuffed in the wardrobe (not folded, just screwed up) were 2 double, stained duvets. It seemed like a storage room!

    The location!

    Stayed in November 2023

  • Reviewed: 28 October 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very poor for the price £100,for small double bed a smaller ensuite than our caravan washroom.Wish we had gone to a premier inn for a cheaper price with a hypnos comfortable bed.

    Nothing

    Stayed in October 2023

  • Reviewed: 25 September 2023

    5.0
    Fantastic location but room not great.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    A larger bathroom it was tiny. The room was cold and when we asked for a heater they couldn't supply one.

    No breakfast served!

    Stayed in September 2023

  • Reviewed: 2 August 2023

    8.0
    Lovely place to stay
    • Business trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The room wasn't very noise proof. I'm not usually bothered by noise, but there was all sorts of crashing and bashing throughout the night that kept me awake.

    The food in the restaurant downstairs was delicious, best fish and chips I've ever had! and the staff were so nice and I felt well taken care of. My room was clean and bed was comfy.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    8.0
    Comfortable place to stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bathroom

    Location and Pub army

    Stayed in July 2023

  • Reviewed: 22 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Didn't like the blinds. They let a lot of light in.

    Good shower

    Stayed in April 2023

  • Reviewed: 29 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    Staff were friendly and welcoming, the location central and good for exploring Cirencester. The owner attended immediately to an issue with the television and resolved this, which was appreciated. Thank you.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    5.0
    Rather overpriced for the quality of accommodation.
    • Leisure trip
    • Group
    • Apartment with Shower
    • Stayed 1 night

    No breakfast was provided in the price - £150 for a family room for three people to stay. Online I had seen a more basic pub type menu but this did not appear to be available or was not offered to us. The comfort levels in the room were very basic and more akin to an £80 room, not £150. There were not any particular benefits to it being a hotel, an Airbnb for this price per night would have been far better quality. Sadly seem to be profiteering on the shortage of accommodation in Cirencester to book. The access to the rooms was a bit bleak and quite steep steps. Shame could have been so much better.

    The restaurant downstairs was great food although quite expensive. The staff were very friendly and welcoming. The location is very central in Cirencester and quite buzzing.

    Stayed in February 2023

  • Reviewed: 26 April 2024

    9.0
    Small but perfectly formed room in a great [and quiet] location
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 3 nights

    N/A

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Wonderful experience and would love to stay again if we are visiting.
    • Leisure trip
    • Couple
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The room was excellent; very clean and recently renovated to a very high standard. The bathroom was immaculate, shower was beautiful and the location of the hotel was bang in middle of the town offering easy access to the shops and restaurants.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    They cancelled my booking the day before my visit

    Stayed in April 2024

  • Reviewed: 4 March 2024

    9.0
    Great value for money with great hosts
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was as expected.

    Our hosts were fantastic. Nothing was too much trouble.They explained that they had recently taken over and that certain work was still to be started. The pub was fantastic, very popular with the locals, which is a good sign. The food was great. The work on the rooms start this month and sound fantastic when complete.

    Stayed in March 2024

  • Reviewed: 7 January 2024

    4.0
    Disappointing i’m afraid but good position
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Heating/Shower/ Lights

    Location Good, staff very friendly but the room was poor , the heating and hot water didnt work initially at all. The Shower needs a complete overhaul ! The Staff tried there best to assist but I wouldn't stay there again I’m afraid !

    Stayed in December 2023

  • Reviewed: 5 October 2023

    10
    A great apartment in the centre of Cirencester above a traditional quant pub, with a warm friendly atmosphere. Perfect c
    • Leisure trip
    • Family with young children
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    Nothing we didn’t like.

    It was right in the centre of Cirencester, walking distance of a free car park on a Saturday evening and Sunday which was perfect for us to stay overnight on the weekend. The owner & staff behind the bar couldn’t of been friendly and more accommodating. The apartment was also very spacious.

    Stayed in October 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • Apartment with Shower
    • Stayed 2 nights
    • Submitted via mobile

    We had a very pleasant 2 night stay here, room was clean and comfortable and staff were friendly

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Staff were outstanding and welcoming individuals.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    3.0
    Still awaiting coffee and milk only one of each was in the tray, only had 3 towels for 4 of us when I asked for more did
    • Leisure trip
    • Family with young children
    • Apartment with Shower
    • Stayed 1 night
    • Submitted via mobile

    Run down condition , not helpful asked for milk and coffee as there wasn’t any but none came needs revamp for money wasn’t worth it wouldn’t stay again

    Central town location

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Convenient and friendly, welcoming to my friends who joined me for evening meal, good menu and food. Cycle made welcome too!

    Stayed in July 2023

  • Reviewed: 8 May 2023

    3.0
    sadly won’t return.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    dirty carpet. crumbs on bedside table. plug socket hanging off the wall not safe. bath panel hanging off screws hanging out of it. hole in wall behind door. mattress very uncomfortable. such a shame as could be nice.

    location in centre of town

    Stayed in May 2023

  • Reviewed: 20 April 2023

    2.0
    At £100 for two - vastly overpriced. Very disappointed.
    • Leisure trip
    • Couple
    • Single Room with Shower
    • Stayed 1 night

    Very small loo seat did not fit the pan, leaving a huge gap between. The silicone of the shower is black with age. The basin is so small one cannot help but splash water on the floor. Major overhaul of en-suite needed. The bed sheet had not been ironed and was stained! The TV - "No signal - requires tuning". And - no breakfast on offer.

    Nothing to like

    Stayed in April 2023

  • Reviewed: 29 March 2023

    3.0
    Very disappointing
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    See my review for the previous night (which had been booked separately hence two reviews). Although the room was cleaned after my complaint, the mini fridge was still missed. The first light coming into the room wasn't working and the furnishings are generally dated. There were two TVs in the room (one behind the other) though neither was working for live TV and had to log into my personal IPlayer account

    location

    Stayed in March 2023

  • Reviewed: 29 March 2023

    3.0
    Very disappointing!
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    The room and in particular the bathroom had clearly not been cleaned - soap tablet (complete with hairs) and half used shampoo bottle still in shower, almost no toilet roll, TV not working, bedding stained, mini fridge and mugs not cleaned, no teaspoon, kettle too big to get under tap to fill, no breakfast available, the communal lounge/TV room mentioned on the listing appears not to exist, bar/restaurant not open on either of the two nights I stayed, very noisy fan/generator under window. I did complain on the first morning and they did clean the room (still missed the mini fridge though) and change bedding and provide new towels but the place is in need of some serious TLC to bring it up to standard and to warrant the £86 charge per night

    Location perfect for where I needed to be

    Stayed in March 2023

Showing 1 – 25

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