Perhaps the beer prices could be a little less expensive 🤔

The bar man, pye was very welcoming and willing to chat. The evening meal was very good. Nothing was too much trouble and would stay there again

Stayed in May 2024

Cost of breakfast unreasonable Shower turned cold after a few minutes and didn’t get hot again

Friendly environment , lovely building and grounds. Loved the fact you could walk down to the beach from the gardens

Stayed in May 2024

Booking.com quoted dinner at 19.95 but only a la carte in the evenings and easy to spend a great deal more. Breakfast excellent value but dinner overpriced.

Staff are lovely...well trained and helpful. Wonderful location...views amazing! Steps down to a beautiful quit beach. Excellent breakfast.

Stayed in May 2024

The view from room was amazing and the hotel and grounds were beautiful

Stayed in May 2024

No hot tub in spa. Room slightly cramped. Glass shelve over sink. Not enough shelving in bathroom.

Location, terrace, sauna. Heated mirror in room

Stayed in April 2024

VAT added to bill for evening meal made an already fairly expensive meal (chicken supreme) advertised as £22.95 even more expensive. Though the meal was nice it wasn't worth the cost, I would choose to eat elsewhere in future.

Friendly and helpful staff, lovely view from restaurant and breakfast room and bedroom (sea view requested)

Stayed in April 2024

Parking can be tricky if you have a large car

The character and cleanliness

Stayed in April 2024

The only minor downside is the amount of car parking. We knew that would be the case. It is not a show stopper.

It was a spacious room with a good bathroom. The shower was excellent. Best one so far. We had a great view of Swanage. It was a good walk along the promenade to town. The staff were excellent. Food was very good. The gym had a jacuzzi and a sauna. Loads of workout equipment.

Stayed in April 2024

The hotel car park spaces were few, and usually full. Parking on the street competes with the local house owners. Day 1 I found a fairly close space, and the receptionist/porter helped me bring my stuff from car to room. On leaving, I had to leave the car outside the entrance while I loaded up. Fortunately, no one was inconvenienced by this.

A tiny room but all facilities present. Modern and clean. Good dinner and breakfasts (cooked or buffet). Good views across the bay.

Stayed in April 2024

It was in a lovely location overlooking the sea,we had meals and drinks there and used the spa facilities.

Stayed in April 2024

Cleanliness of gents toilets sink

Location, location, location!

Stayed in April 2024

Having stayed at the hotel back in late 2016, was disappointed with the overall ambience, in particular with the bedrooms. They are looking a little tired and in need of updating and, for this reason, felt that the cost of £174.00/room was too high.

The food was good quality and value for money. The staff were friendly and helpful which made the experience very comfortable for the younger members of our group.

Stayed in April 2024

Parking not easy - street parking around though..didn't attempt steps down to the beach!! Maybe some might consider dinner a little on the expensive side?

Location great , beautiful views, traditional furnishings and atmosphere, evening meal very good and cleanliness excellent .

Stayed in March 2024

Not much parking, wasn’t an issue for us as we got a space but if the hotel was busy this could be an issue

Great views over swanage Great location to walk into swanage Really friendly staff Great food Clean rooms Excellent location

Stayed in March 2024

No view Breakfast asked for poached egg was hard boiled

Stayed in March 2024

Advertised with parking but no spaces available during the low season, I can't imagine being able to park in the summer

Stayed in March 2024

car parking very limited mainly on street parking only. Hotel room rates expensive for three star rated hotel

view from room

Stayed in March 2024

Parking (but then that is most of Swanage). Far too hot in the rooms and hard bed ( for us).

The sea view and gardens. The original features. Walkable to town centre but distant enough to feel remote. The sound of the sea. The shower cubicle was one of the best that we had used in a hotel. Kettle in room, not just coffee machine masquerading as a hot water provider for tea! So lovely not to have coffee tainted tea. Sound of the sea from our sea facing room.

Stayed in February 2024

The evening meal seemed a little overpriced given the quality of the food.

Friendly staff, great location, good room and excellent view.

Stayed in February 2024

Tired double glazing, wind blows through large gap in window allowing for excess noise

Great location for sea view and beach

Stayed in February 2024

Dining room smelt of sewage. Off putting.

Receptionist was super helpful (Monday 29th day) Accommodating staff. Sauna and gym a lovely touch.

Stayed in January 2024

When viewing gym/sauna facilities I asked if I could look around, which I was told yes, it would have been a nicer experience if I had been shown around as did not actually get to see/find the sauna. Felt uncomfortable about asking again. Not busy at the time I looked.

Room was with balcony and sea view, that did not disappoint. Did not have breakfast. Informed by receptionist if we had booked directly they would have included breakfast for the same price as booking.com. did not feel this was appropriate when checking in although very pleasant . All staff friendly and helpful. Would definitely recommend.

Stayed in January 2024

Location and views

It's a lovely property with amazing views , although the property could do with a little bit of TLC , in need of some upgrade however it didn't impact our stay

Stayed in January 2024

Bread at breakfast poor. Have to better than commercial pap.

Sea views. Calm. Food good.

Stayed in January 2024