Shurdington, Cheltenham, Cheltenham, GL51 4UE, United Kingdom
#2 of 28 hotels in Cheltenham
Guests' ChoiceBased on 658 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.0
Staff
9.3
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 30 April 2024
Nicola
United KingdomNothing
Great room
Stayed in March 2024
Reviewed: 29 April 2024
Leigh
United Kingdomnothing
great spa and food.
Stayed in April 2024
Reviewed: 27 April 2024
Dana
Saudi ArabiaClean Lovely professional staff Beautiful views
Stayed in April 2024
Reviewed: 21 April 2024
Richard
United KingdomNothing to dislike. The hotel is very much better than when we visited during the previous ownership. Well run, well managed.
Attractive building, lovely room (25). Well run and stylish spa. Good restaurant. Exceptional staff. Special mention for George, who ensured that our business meeting and lunch went well and that my wife and I spent a very pleasant two nights enjoying the hotel. Congratulations and thanks to all.
Stayed in April 2024
Reviewed: 18 April 2024
Philippe
FranceStaff relatively impersonal although professional.
Character linked to old property with the right level of comfort. Nice garden with great view on the hills. Fantastic restaurant where we had two delicious dinners.
Stayed in April 2024
Reviewed: 17 April 2024
Hefni
United KingdomThe Spa was very clean and excellent facilities
Stayed in April 2024
Reviewed: 9 April 2024
Suzette
United KingdomNothing
Beautiful
Stayed in April 2024
Reviewed: 5 April 2024
Dan
United KingdomN/a
Lovely room and breakfast, well kept grounds & great staff
Stayed in March 2024
Reviewed: 1 April 2024
Rebecca
United KingdomNothing not to like! Thats why we came back😃
Everything! Thank you for my birthday card, desert, after dinner chocolates in the lounge and the plate of yummy chocolates in our room.
Stayed in March 2024
Reviewed: 29 March 2024
Moss
United KingdomNo view from our room.
Beautiful building. Very nice room and bathroom. Restaurant was exceptional.
Stayed in March 2024
Reviewed: 20 March 2024
Shani
United KingdomThe staff were very helpful and friendly. Lovely atmosphere in the hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Susan
United KingdomThere was nothing at all that we didn’t like. But in our opinion the lounge and bar area is ready for an update, but maybe that’s just personal taste!
Beautiful building and grounds. Very comfortable bedroom and bathroom.
Stayed in March 2024
Reviewed: 16 March 2024
Stuart
United KingdomThe bed was very firm, didn’t sleep well at all but that could just be myself who requires a soft mattress. If a mattress type was allowed to be chosen that would definitely make me return.
Perfect location, helpful staff and super character.
Stayed in March 2024
Reviewed: 14 March 2024
Laura
United KingdomGreat staff, they were friendly, professional and helpful. Lovely decor, in keeping with the property. Good size rooms & spacious bathroom. Set in beautiful surroundings.
Stayed in March 2024
Reviewed: 12 March 2024
Elisabeth
GreeceDelightful stay, spacious room, luxurious amenities, everything was perfect!
Stayed in March 2024
Reviewed: 6 March 2024
John
United KingdomMenu for dinner the same all week!
Breakfast was good, staff in hotel and spa really nice. George’s the under manager extremely helpful and pleasant.
Stayed in February 2024
Reviewed: 5 March 2024
Fionna
United Kingdomnothing
everything was great from room, staff, location, facilities.No complaints. will be back
Stayed in March 2024
Reviewed: 3 March 2024
Jane
United KingdomSome of the decor.
Breakfast very good.
Stayed in March 2024
Reviewed: 2 March 2024
Stuart
United KingdomThe dinner menu was limited and the same for both nights of our stay. A dish of the day would have been appreciated. Anyone staying longer than two nights might struggle with the choices available. Our room had some cobwebs. Chambermaids rarely look up! The lounge area off the bar was a bit dull in decor and needs more colour and light.
This was our second visit and were not disappointed. We received an upgraded room which was v. large and beautifully furnished. Food was excellent. A talented and very creative chef produced wonderful flavours.
Stayed in March 2024
Reviewed: 1 March 2024
Joyce
IrelandDining room very quiet.
The bedroom, the Spa, the grounds, the old building.
Stayed in March 2024
Reviewed: 1 March 2024
Mark
United KingdomNothing
Breakfast and location were fabulous. Loved the room and spa facilities. And the staff were very welcoming and warm.
Stayed in March 2024
Reviewed: 25 February 2024
Sheila
United KingdomWe couldn’t fault our stay .
This was an amazing stay from the moment we checked in and were escorted to room 1 - it was a beautiful room , spacious , lovely view of the garden with all the expected welcoming touches including the yummy homemade biscuits!!! The spa experience was fabulous especially the outdoor hot tub where we enjoyed a glass of fizz . Unfortunately the spouts we’re operating. Dinner was the highlight and we enjoyed a fantastic pre and post dinner drink in the comfort of the incredible lounge/ bar area . The choice of music ( Brat Pack ) was just perfect in the evening . Service was discreet but professional at all times .
Stayed in February 2024
Reviewed: 23 February 2024
Lisa
United KingdomWe ordered drinks when sitting around the pool. We needed to remind staff before they were delivered sometime later. It may be better to have a member of staff manage the spa area bar as opposed to asking therapists for refreshments.
The room was excellent. Spa treatment was lovely. We tried the tasting menu which was outstanding. The breakfast was delicious, however we were short changed on one morning as both meals came without the hash browns and service of toast.
Stayed in February 2024
Reviewed: 21 February 2024
Aliyah
United KingdomNothing
Amazing staff, great food and drink and lovely decor and grounds.
Stayed in February 2024
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