Nothing, as we couldn't fault it!

Wonderful stay at The Hero, situated in a prime location for sight seeing and offering first class food, attentive service in an olde-world pub but with modern accommodation. It was a joy to watch the happy staff all 'teaming' together to offer best service, and I would highly recommend this pub for both food and staying in.

Stayed in June 2023

Couldn’t get terrestrial TV to work but I player worked ok

The area is lovely as near the Staithe. Lovely room small but tastefully decorated liked the fresh ground coffee with cafetière and nice selection of tea provided in the room. Staff were very friendly and helpful great athmosphere at the pub which was very busy and very popular with people with dogs but that didn’t bother us. The food was excellent one of the best Sunday roasts I’ve had and the a la carte breakfast was amazing, quality of the food was so good

Stayed in June 2023

The bed was quite small - a standard double but a king would have been more comfortable

Lovely staff. Delicious breakfast (and supper)

Stayed in June 2023

Our room was slightly on the small side.

Great location, lovely food and friendly staff.

Stayed in June 2023

Breakfast was a little slow to be served but a wonderful stay.

A lovely room. Great food.

Stayed in June 2023

A broken lock meant walking round the pub along the busy road to get to room, which was unfortunate (rainy night!) but presumably a temporary blip.

A very good location close to the coast and near to The Coast Path with good cycling options too. The staff were unfailingly helpful and welcoming. Dinner and breakfast were both very good.

Stayed in April 2023

My room was not clean between my nights. I did not mind that the bed was not made, but I did struggle with the French press not being cleaned which meant that I needed to get rid of coffee remains and rinse it in the sink in the bathroom - not ideal. I also had an early start before the breakfast hours, so I asked for a breakfast to go - I was made a cheese sandwich which was very basic - brown poor quality bread with grated cheddar, but nothing else in it. I have expected a tiny bit better breakfast for the price. It would be also wonderful if the team invested in better quality bread - it would add to the overall offer as it is not a cheap place. The shutters let a lot of light in and there aren't any curtains - I have forgotten my eye mask and could not sleep in the morning.

I stayed in for two nights. Location is wonderful, staff very friendly. Bed comfortable, plenty of pillows. Bathroom spacious Very good restaurant and breakfast.

Stayed in May 2023

nothing

lovely accommodation excellent and friendly staff wonderful food

Stayed in May 2023

it is a bit tied and could do with a light refresh in some areas, but on the whole good

very nice and friendly and made us and the dogs welcome

Stayed in May 2023

Should have stayed longer

Happy to recommend the Hero

Stayed in May 2023

N/A

Great staff, made us feel welcome and included. Accomodation was just right, had a great stay, would recommend and would use again

Stayed in May 2023

It was a tad expensive but that is it!

The room was really lovely, and the bed was super-comfy. The breakfast was absolutely superb: beautifully presented, generous portions and scrumptious. We had the Full English and the smoked salmon with scrambled eggs. The coffee was delicious! The staff were welcoming, efficient and excellent. Would definitely come back again.

Stayed in April 2023

The Hero is a very busy pub especially at peak times, so getting a table, if not prebooked might be a problem? This is also more of a dining pub, so just having a drink might be problematic too? For overspill though there is a sunny front terrace ideal for leisurely drinks.

Loved our room, small, but perfectly formed with a nice modern well laid out bathroom. Cocklestrand also has the benefit of a lovely view down the opposite cottage lined street to the harbour. Staff at The Hero are welcoming and efficient, making dining and staying here very pleasant indeed. Guests are also given a 10% discount from any food and drink purchases during their stay. This was our second stay and once again we thoroughly enjoyed it. The particular appeal of The Hero is its location to Burnham Overy Staithe, which offers a beautiful walk to the beach through the nature reserve, reed beds and dunes. A local bus service also runs to other coastal towns, stopping right outside The Hero on a regular basis. Please note: The Hero is a very dog friendly pub.

Stayed in April 2023

When a place is this nice it comes down to knit picking to find areas for improvement. so for us the restaurant menu a little restrictive, would have liked more lighter options on the main choices and less reliance on streaky bacon for both evening meal and breakfast. Unable to turn down heat in room at night but had we stayed longer would have requested a few degrees less which I am sure would have been accommodated.

excellent breakfast options, bistro feel of the restaurant and good selection of ales. Staff very friendly and helpful. Good location to leave the car and walk for a change. Quite road at night outside room which was lovely.

Stayed in April 2023

there was not much to not dislike

amazing location, the place itself was laid out well. food good and staff could not do enough. We are going back !

Stayed in April 2023

The room was cosy and is probably due an upgrade. But perfectly acceptable for a night or two for exploring the area.

The staff were fantastic and the food in the pub was excellent. The location is great for walking and the bus stop adjacent to the pub is very handy for exploring along the coast if you want to give the car a rest.

Stayed in March 2023

Nothing

Excellent place to stay. had an exceptional meal here. Loved the beer. The staff so helpful and friendly.

Stayed in February 2023

no negative comments

we took along our very nervous dog and the staff were so kind and seated us in a quiet corner. they were so understanding and made our stay very enjoyable. they went above and beyond to facilitate us. the food was lovely, our room was warm and comfortable. The Hero’s location was perfect for exploring North Norfolk with Holkham Beach nearby, Wells next the sea, and National Trust Felbrigg Estate and Burnham Market. we intend to stay again in early December.

Stayed in March 2023

Rather remote

Accommodation was excellent,staff excellent, food exceptional.

Stayed in March 2023

Can't fault it (other than the weather! ;-) )

Fantastic breakast. One of the best I can remember. Food in the restaurant in the evening was also excellent. Would definitely go again. Nice 5 foot bed, and a nice little ensuite with a good shower. Location was also good, with a short walk down to the "harbour". Just a shame they couldn't sort the weather out for us ;-)

Stayed in March 2023

The room was fantastic and the food was excellent.

Stayed in March 2023

On arrival after a three hour drive, we were ready for a cuppa and a biscuit. No biscuits! With their excellent chef on site surely a few home made biscuits could be provided. There was a good choice of teas in the room.

Lovely room, cosy and warm. Very comfy bed. The food both breakfast and dinner were excellent, beautifully cooked, well presented and extremely tasty. All the staff we met were so friendly and helpful. The Hero is definitely dog friendly. Oh and Mr T says good beers and a great location for walking.

Stayed in March 2023

Music in the breakfast room could've been a little more gentle but i guess a taste thing.

we enjoyed the comfort of the room, the view and the food.

Stayed in February 2023

The room was a bit small for us but okay for short break not a criticism

The staff make the place they are happy in there work and it shows thus making a more relaxed environment for all who come to the hero

Stayed in February 2023

My room looked down the lane to the Staithe Beautiful Great breakfast. Fine dinner. Lovely people

Stayed in February 2023