Local residents able to bring there dogs into the restaurant area , dogs wandering around restaurant when you are having breakfast dinner was off-putting and they are all over the chairs . Not everyone is a dog lover and I witnessed a couple leave the restaurant before finishing there breakfasts due to 2 dogs freely roaming around the restaurant whilst the owners had coffee on the sofas .

Modern hotel woth massive bedrooms and comfortable bed.

Stayed in April 2024

Delicious breakfast! Very comfortable room with nice outlook. No complaints.

Stayed in April 2024

Great room.

Stayed in April 2024

Nothing

The breakfast was absolutely amazing. With great service

Stayed in April 2024

Ambience , breakfast choices

Cleanliness, Dinner, staff

Stayed in April 2024

i had no phone signal and i could not get an Uber out from there. the staff did call a cab for me but they are rather expensive

the staff were very friendly and nice, Micheal at the reception when we checked in, love, the night staff, the guy in the kitchen who cooked the breakfast, he was amazing, food was delicious, love his taste in music, the staff that served breakfast. the bed was really comfortable. it was a really nice place.

Stayed in March 2024

The restaurant is attached to the hotel and. serves as a stand alone. It was not made super clear how breakfast would work. The issue was quickly solved when we asked reception. However this could have been avoided with the info upfront

This was initailly booked last minute as I was due to collect a car from the nearby area. So I didn't shop around as the location was ideal for my needs. I was pleasantly surprised. The whole facility is very modern and well decorated. The room was large well equipped and came with a bath. The staff were very friendly and helpful. The food was great and service was quick. All for a very very reasonable price.

Stayed in March 2024

The whole place

From walking into the hotel room was great.

Stayed in March 2024

Everything was amazing

The staff are very friendly and helpful. It is a big welcome once you enter, and it is easy to check in. They provided information about the hotel and the services provided on site. Michael was very helpful and pleasant every time we met him. He provided great customer service. Always smiling and working. Nice to meet someone who cares and is passionate about their job. We shall definitely be coming back.

Stayed in March 2024

Nothing

The breakfast was the "best" breakfast I have had at a hotel. Location was perfect. The staff were amazing. My room was beautiful and very well presented. The TV was awesome.

Stayed in March 2024

As with a lot of car parks it would nice for spaces to be a little bigger we like a lot of people now days have quite a large car.

We stayed here as part of my husband's birthday in March 23 The hotel was in a good position and easy to find, it even has a Sainsburys local across the road which was very convenient. It had a good sized car park. It is a lovely looking building. As soon as we walked in we were greeted by such a friendly member of staff who also told us they'd up graded our room which was really nice of them. The whole place was so clean and all staff were just so nice and pleasing. Our room was lovely , nice and big with an amazing large comfortable bed. We had a lovely outside area with seating and a table. One of the things the room had was a fridge/mini bar which was one of the reasons we originally chose this hotel. But wow we were so glad we did. It had a good size desk and chair which is so important for my husband, and a full length mirror which is one of my requirements. Also plug sockets near the mirror for doing your hair. It had a kettle and coffee maker along with teas and coffees and complementary biscuits and water. There were even a whole lot of snacks and goodies in the room for you to purchase . The toiletries in the bathroom were gorgeous too. We ate in the restaurant, omg such wonderful food so so nice. The breakfast was fab too . They have the biggest sausages!!! Poached eggs cooked perfectly. They also had the most amazing very large croissants, yum yum !!! Please don't let reviews of this hotel put you off , a lot of people moan it has houses all around it , I can't see the issue with this , if you stayed in a town/city you could have shops, flats , houses etc. all around that doesn't cause the hotel to be a bad place. I actually thought what a lovely community it seemed to be.

Stayed in March 2024

The staff were very friendly and the hotel was exactly how it was described.

Stayed in March 2024

Breakfast- I think as staff was short, service took a long time...luckily we wasn't in a rush. Would of been nice to be greeted and given instructions on how the Breakfast included worked on our first morning at breakfast. Dinner - Although the service was lovely, menu choices were quite limited

2nd time staying at the Heyford, rooms are lovely and spacious even though we stayed in a smaller double this time round. Reception staff always welcoming, helpful and friendly. Staff in general were always very polite and helpful, in the bar and restaurant.

Stayed in March 2024

All ok

Excellent

Stayed in March 2024

Not got a bad word to say about it!

So modern and such a lovely layout! Everything was thought about to the last little details. The staff were so lovely and helpful too.

Stayed in February 2024

Breakfast

Breakfast was poor. the bacon was overcooked and inedible

Stayed in January 2024

The guy on reception was superb - SO helpful! The room was lovely. The balcony area was really cute.

Stayed in February 2024

How small the room was

Decorations the staff did

Stayed in December 2023

Appreciate they had lsrge party the night before, but saturday hot breakfast was mainly cold.

Lovely room.

Stayed in December 2023

Nothing.

the room was very nice, free parking for guests and the food was great.

Stayed in December 2023

Lovely staff Michael was very pleasant and helpful also helped me in time to decorate

Stayed in December 2023

The room was a bit small, but unfortunately the only one available when I booked my stay. Considering the category of the hotel, I would recommend the direction to provide slippers to your guests.

The room was clean and comfortable. Coffee facilities (including Nespresso) and toilette amenities available. The staff was helpful and very welcoming. The breakfast was very good with English and continental options. The restaurant was also good and definitely worth to try.

Stayed in December 2023

When we walked into reception we could smell food from the restaurant. Would be nice to have a box of tissues in the room.

Nice modern hotel. The staff are all very friendly and helpful and clearly enjoy working there. Food was good in the restaurant.

Stayed in December 2023

Terrible sat nav experience due to wrong postcode, got send to wrong location twice, (one being an airfield). Contact number also incorrect, really bad start to the stay.

Clean, good spec, great staff.

Stayed in December 2023