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Reviews of The High Flyer

69 Newnham Street, Ely, CB7 4PQ, United Kingdom

#7 of 8 hotels in Ely

Guests' Choice

Review score

Based on 599 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 2 May 2024

    9.0
    We liked Ely.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled a bit musty

    Very good pub food. Very nice staff.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Couldn't have breakfast as we waited ages to see someone then gave up

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Lovely place, very nice food and great location
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls so can hear the next room talking and laughing, parking very tight

    Great location, helpful staff, lovely decor in hotel and restaurant/bar, comfy bed. Lovely food

    Stayed in March 2024

  • Reviewed: 24 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Could have been cleaner, room was dusty, bathroom had mould in the shower area and our bed had a black counter pane which I removed that had some marks on it. All that being said, I would still return.

    Overall it was a bed for the night, location for us was suitable and the staff we met were nice.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Good value.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had an appointment so had to leave by 8.30am. Unfortunately there were no staff on the premises that we could see so was u sure where to leave the key. Rang the emergency number and left a message.

    Very friendly staff very helpful when they had a power cut in the evening. Unfortunately not able to have a meal which was out of there control

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cheap thin curtains

    Location

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good stay
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a little updating but overall great value for money

    Great location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    I would recommend the High Flyer.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Nothing troubled us with the Inn.

    Breakfast was not included although it was offered but at a latter time in the morning which was not convenient for us as we wanted two full days visiting Cambridge. Therefore, we took breakfast in Cambridge, 'on the go'. The Inn was clean and tidy and the staff were polite and helpful. I would recommend the High Flyer.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was tidy but a bit more time could be spent on cleaning ,lot of dust on skirting boards etc. No hand soap in bathroom. Bed side bulbs blown.But saying this would stay again .

    Close to town plenty parking near by which is free. .Food was good in bar and restaurant.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Chinese food from over road ,as unable to food from bar after 9.30

    Bar staff ,waiters ,food was good. Location

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Relaxing, staff excellent
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and welcoming

    Stayed in March 2024

  • Reviewed: 29 January 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t a option to book breakfast

    Good location very friendly and helpful staff

    Stayed in January 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cozy place

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Excellent dinner. Ideal for early meal before concert.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Narrow bathroom.

    Friendly staff. Good location

    Stayed in December 2023

  • Reviewed: 12 December 2023

    8.0
    Really lovely stay and excellent staff service. Breakfast needs to be earlier than 10am!
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    Wi-Fi kept cutting out in my room & the breakfast is served 10am to 12pm which isn't good for working people.

    Property was superb as well as the staff. Restaurant was very nice and the service was excellent.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm welcome, the team couldn’t do enough for you. Great night sleep

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Ok for what we needed
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No heating in en suite, Shower cubicle had no tray/shelf to put shampoo etc on. Curtains in bedroom could be longer and thicker to stop street lighting , ,lighting up the room all night. Also mentioned in description of room it stated wine / champagne for guests..? This we never got and manager knew nothing about it.

    Location to town centre

    Stayed in December 2023

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Manager gave us a great welcome. The room was modern, well maintained and clean, so very happy. Evening meal was good with an extensive menu. Loved the breakfast. If I'm staying or visiting Ely, I would return. Thought the decor in the restaurant, bar and tea room all very cool. Well done the High Flyer you are doing a great job. Thanks.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    9.0
    Lovely pub and hotel , shame about the hungry chef
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    we dined in the restaurant in the evening , we were sitting opposite the kitchen hatch , i watched the chef making my chicken burger after putting the mayo on , he licked the spoon , then put the guacamole on , he licked that spoon , really hope it was two separate spoons. he then put the fries in the container and started to eat a few of them . i wanted to say something at the time but we were staying there . For this reason i marked down on the High Flyer. shame cause i would have put 10/10 if it wasnt for the hungry chef ! the next morning we went and had breakfast in Ely just incase same chef was on .

    the stay itself at the high flyer was good , fab location, the place is lovely , great room , lovely decor, comfy bed, couldnt fault the property . the front staff were warm and welcoming .

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Felt breakfast should be included considering price paid for room

    Good location, free car parking Room was clean, warm,comfortable and quiet

    Stayed in November 2023

  • Reviewed: 16 November 2023

    7.0
    1 night stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good central location. Very pleasant helpful staff.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    Perfect location, environment and people
    • Leisure trip
    • Couple
    • Deluxe Double Room with Shower
    • Stayed 1 night

    Nothing

    All staff were extremely helpful and accommodating including allowing us to leave our car parked om site whilst we explored Ely on our last day

    Stayed in September 2023

  • Reviewed: 13 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately you have to psy extra for breakfast & it's not served until 10 am

    The location was brilliant as it was only a few minutes walk away from the town centre.The staff were friendly & welcoming & the room was lovely.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Very good overall.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    I thought the breakfast was included in the cost. I'm 100% sure i read it along the line somewhere. Still not too bad.

    Stayed in November 2023

Showing 1 – 25

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