419 Promenade, Blackpool, FY1 6BQ, United Kingdom
#126 of 242 hotels in Blackpool
Guests' ChoiceBased on 2068 hotel reviews
8.0Cleanliness
8.0
Comfort
8.0
Location
9.0
Facilities
8.1
Staff
8.6
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Bisher
United KingdomSpa bath
Stayed in May 2024
Reviewed: 2 May 2024
Joyce
United KingdomPerfect location, friendly staff and clean and comfortable room.
Stayed in April 2024
Reviewed: 30 April 2024
Nadiia
PolandIt’s too small.
It is clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Leanne
United KingdomDistance from bars etc
Location on the seafront
Stayed in April 2024
Reviewed: 26 April 2024
Alanah
United KingdomRoom was absolutely tiny which was ok as we only stayed one night and could have been a lot cleaner (hairs on the shower walls and stains on carpet)
Bar area and friendly staff
Stayed in April 2024
Reviewed: 25 April 2024
Simon
United KingdomStairway could do with a little more attention
Excellent location for our trip, manager very friendly, was a pleasure to have a chat with him, particularly about the whiskey wall, food establishments close by
Stayed in April 2024
Reviewed: 21 April 2024
Just
United KingdomThe surroundings do make the hotel look shabby until you stay. It's a jewel in a under privileged area.
Room lovely, very comfy, good lighting. Love the pool table and games available to play Good stocked bar. Massive shout out to Sarah for making an overnight stay for myself and young downs syndrome lady I work with possible, she loved it. Manager Ryan polite . Amazing how the place is solar run. Loved the electric blinds and charger points, also the vending machine with various foods and useful items Gorgeous toiletries and shower good. Tea tray was missing milk but Ryan corrected on asking Excellent location for the beach, strolling on the prom
Stayed in April 2024
Reviewed: 19 April 2024
Luke
United KingdomClean property comfy bed
Stayed in April 2024
Reviewed: 18 April 2024
Amanda
United KingdomArea the place was
Stayed in April 2024
Reviewed: 18 April 2024
Joseph
United KingdomRoom too small
Staff great, car park on front
Stayed in April 2024
Reviewed: 14 April 2024
Anna
United KingdomI didn't realise the size when booking a "small" room. It's VERY small, only really suitable for one person. If you're booking for two people, make sure you know each other intimately (you definitely will by the end of the trip if you don't already!) There was hardly enough room to turn around, and I understand that much can't be done to change that, but I would appreciate better use of vertical space in the room. More hooks and small shelves (especially in the bathroom!) to store belongings would have made my visit much more comfortable. I had to go in and out of the bathroom to retrieve things every time and the desk was mostly just a jumble of toiletries that wouldn't fit anywhere else. Also it was a little disconcerting that the reception isn't open 24 hours. We didn't have any problems during our stay, but what if something happened in the middle of the night? No one is even around in the morning before 10:30am, which I found strange.
Love that this hotel was well-kempt with a modern look and feel. It was clean in the ways that mattered. The location was perfect and the hotel staff was friendly and helpful. I appreciate that the window could be opened for fresh air, as some hotels do not have that option. Walking around I realised I definitely could have done worse, as so many hotels in the area look like they haven't been updated in about 50 years.
Stayed in April 2024
Reviewed: 12 April 2024
Helen
United KingdomLovely room and friendly staff
Stayed in April 2024
Reviewed: 9 April 2024
Lauren
United KingdomBed too small Shower door difficult to open and to close Constant noise in ceiling
The hotel bar was good Location brilliant Parking price was reasonable
Stayed in April 2024
Reviewed: 8 April 2024
Sandra
United KingdomThe room was far too hot. A fan was provided but this was noisy.
The shower was amazing. The beds were very comfortable. The hairdryer was powerful. The room was very clean.
Stayed in April 2024
Reviewed: 6 April 2024
Lorraine
United KingdomExcellent location
Stayed in April 2024
Reviewed: 3 April 2024
Olivia
United KingdomCould do with just a little TLC such as the paintwork in the bedroom, there was a French fry and a bit of rubbish outside our door, and I noticed a used sugar packet still in the dish. A bit of attention to detail and would be perfect!
Great location, easy check in, value for money, perfect for a base for a family!
Stayed in April 2024
Reviewed: 3 April 2024
Joan
United KingdomRooms were clean and adequate. Staff very helpful
Stayed in March 2024
Reviewed: 2 April 2024
Samantha
United KingdomThe carpet in the room wasn’t clean. Bits of rubbish from last person lying on floor.
Great location. Staff very friendly.
Stayed in April 2024
Reviewed: 30 March 2024
Heather
United KingdomDidn't realise the private bathroom in the room was just behind a glass window/wall when booking... funny but a little uncomfortable. Hotel has no staff after 11pm so other guests were a bit rowdy in the hallways (shouting etc) but could happen anywhere.
Cheap and cheerful. Fast check-in, just key drop check out. Had self-service area so you could help yourself to extra tea, coffee, toilet roll etc Comfy beds, clean bathroom, great WiFi 👍 Reasonably priced parking available behind hotel (£20 for 48hrs). Good location!
Stayed in March 2024
Reviewed: 28 March 2024
Dawn
United KingdomThe smokers standing at the front door as we walked in would of liked to of seen someone at checkout heavy doors so when closing they slammed
Where it was located, modern look to the place, price staff where friendly
Stayed in March 2024
Reviewed: 18 March 2024
Louise
United KingdomRoom very small, but suitable. One thing I would change would be the blind as the bed is immediately under the window, so the blind does not sit against window. A bit of a pain when it’s so bright in your face and you’re wanting a bit of a lie in. Sorry if sounds petty.
Location was good and the parking was a real bonus.
Stayed in March 2024
Reviewed: 17 March 2024
Sharon
United KingdomShower was cold
Rooms clean and spacious, everything there hair dryer, iron, tea coffee facilities. Beds comfy
Stayed in March 2024
Reviewed: 14 March 2024
Robert
United KingdomCould of done with shower mat inside and outside of the shower to prevent slipping
Nice and clean,staff were pleasant
Stayed in March 2024
Reviewed: 8 March 2024
Hawes
United KingdomVirtually none of the extra bits and pieces work - no spa jets, nespresso machines broken, LEDs broken, speakers broken, stupid Bluetooth devices that won’t pair and make constant noises. Basic things missed like sugar in the room, or milk. Plugs not working etc. Window blinds which leave a few inches from bottom and can’t be lowered any further. When the cleaners arrive in the morning they smoke at their back door and send cigarette smell through the downstairs. It’s run from a firm in America (just you try ringing the hotel) and it shows. Needs some on the ground day to day attention.
Modern and a good concept. Lovely staff to chat to, good cheap bar, lovely decor.
Stayed in March 2024
Medan, Indonesia
Bozcaada, Turkey
Mariupolʼ, Ukraine
Ho Chi Minh City, Vietnam
Las Vegas, USA
Ballito, South Africa
Verona, Italy
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content