233-237 Old Marylebone Road, Westminster Borough, London, NW1 5QT, United Kingdom
#374 of 1,017 hotels in London
Guests' ChoiceBased on 866 hotel reviews
8.1Cleanliness
8.6
Comfort
8.8
Location
8.8
Facilities
8.2
Staff
9.0
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 20 April 2024
Emma
United KingdomRooms a little on the small side
Nice hotel, comfortable beds, good bathroom and nice features like the electric curtains
Stayed in April 2024
Reviewed: 20 April 2024
Hannah
United StatesThe only thing I would have done different is ask for a regular room (non wheelchair/ handicap) as the shower made a mess. The water kept flooding the room since the shower head is right next to the door and has no guard to keep the water in. Also the sink was very low to the ground and was very uncomfortable to use.
I really liked the location and the staff. Everyone was nice the rooms where clean and the location was great it was easy to walk everywhere. I will book here again if we come back to london.
Stayed in March 2024
Reviewed: 19 April 2024
Steve
United KingdomNo real meeting area.
Clean, tidy, functional 👍🏻
Stayed in April 2024
Reviewed: 17 April 2024
Harry
United KingdomFound previous persons clothes in our room and a used razor in the bathroom. Other than each room being nice, it’s fairly small and difficult to move around in. Very kindly, the staff acknowledged our request to move rooms and moved us to a higher floor/into a room with more space. I don’t think the price is fair for this room but in terms of the location of it i would agree.
Really nice tidy hotel, staff were amazing and so polite, always happy to accommodate us.
Stayed in April 2024
Reviewed: 17 April 2024
Abdulaziz
Saudi ArabiaCheck in early provides extra fees
Location and stuff
Stayed in April 2024
Reviewed: 17 April 2024
Samuel
BelgiumBreakfast felt a little disorganised
Very nice property, yes rooms are a little on the small side but absolutely perfect for one or two nights if you aren’t gonna spend all day in the room
Stayed in April 2024
Reviewed: 16 April 2024
Sarah
NorwayNo complaints!
Great location (15-20 min walk from Paddington station / to Oxford street), really nice and serviceminded staff, clean and modern rooms. English breakfast that also included fresh fruit, youhurt, pastries and good coffee.
Stayed in April 2024
Reviewed: 14 April 2024
Aldona
United KingdomThe breakfast was poor. Not very hot food. looked like the waiter had slept in his shirt. Asked for more sausages as ran out. Took 10 mins to come through.
Clean and tidy. Very nice rooms.
Stayed in March 2024
Reviewed: 14 April 2024
Xinyi
United KingdomDirty mat on floor, not vacuumed, dust on bed.
Good staff, big toilet, good location.
Stayed in April 2024
Reviewed: 13 April 2024
Aly
United KingdomRooms are too small
Location, cleanliness, Staff
Stayed in April 2024
Reviewed: 13 April 2024
Lynn
CanadaGetting the tv to work was a challenge; had to call for assistance; very complicated. The tech guy even had a problem getting it working.
Location was good; great local pub and fish and chip restaurant close by. Breakfast at hotel was good; rooms are very small but met our needs.
Stayed in April 2024
Reviewed: 13 April 2024
Roger
CanadaVery tiny room
Stayed in March 2024
Reviewed: 13 April 2024
Lindy
United KingdomRoom was very small - but we were there for a night only
Great location - just a few minutes from Edgware tube station but Oxford / Regent streets and Marleybone all walkable Lots of lovely places to eat and drink
Stayed in March 2024
Reviewed: 12 April 2024
Sandra
ItalyThe extremely heavy fire door to the bathroom; a door stop would have made it less annoying; but presuming nothing they can do about that
The room was stocked with coffee, fruit, water, tea, and it was very clean. A small room; but comfortable
Stayed in April 2024
Reviewed: 12 April 2024
Desmond
IrelandThe bed was very hard and the room was tight especially if you wanted to work on your laptop.
Excellent hotel in a great location close to the underground.
Stayed in April 2024
Reviewed: 11 April 2024
Clare
United Kingdomthe temp of the room air con was brilliant
great location great staff and facilites very easy from train station, i was a little disappointed as it was my friends big birthday and i was advised they would decorate the room unfortunatley they didnt
Stayed in March 2024
Reviewed: 10 April 2024
Niloofar
GermanyThis hotel is not children friendly, for family with children better go to another hotel, no baby chair exists in the restaurant
The cleanness The staff The facilities
Stayed in April 2024
Reviewed: 9 April 2024
Andrew
United KingdomThe room we had 802 really was tight so for two people not ideal. The breakfast area gets very busy and tables could be rearranged so that they are all twos for more flexibility
Great location but still quiet for the city. Room windows open which is great. Very clean, good breakfast and great staff particularly Becca and Khan on reception
Stayed in April 2024
Reviewed: 9 April 2024
Anthony
United KingdomRequested a travel cot before hand which wasn’t assembled in our room when we got there, no gluten free options for breakfast so had to go elsewhere for food.
The staff were really friendly and helpful!
Stayed in April 2024
Reviewed: 8 April 2024
Michaela
United KingdomRoom was very small
Well located & modern-nicely designed
Stayed in April 2024
Reviewed: 7 April 2024
May
CanadaRoom and breakfast areas were small. But overall nothing terrible
Overall decent one night stay. Room was very small, but high tech and comfortable. We had coffee, tea, fruit, all the bathroom amenities you'd need. The breakfast area is very small for how many rooms there are though so I'd imagine it gets really busy at peak times.
Stayed in March 2024
Reviewed: 7 April 2024
Gregory
United KingdomWell equipped and very clean rooms. Khan on reception was simply excellent and very professional.
Stayed in April 2024
Reviewed: 6 April 2024
Helen
United Kingdomroom on tbe small side
the staff were very friendly and nothing was too much trouble . the soundproofing was amazing , we overlooked the road but would never know at night as it was silent with the windows closed .
Stayed in April 2024
Reviewed: 5 April 2024
Christine
United KingdomThere was no bar or restaurant in the hotel which we didn’t check when we booked to be fair but I would of imagined most hotels have those facilities
Didnt have no breakfast at the property purely as we wanted to have it elsewhere and sightsee. Clean big comfy room also staff very friendly and went out of there way to surprise my mother in law as it was her birthday so they decorated her room and it was just an added lovely treat for her.
Stayed in April 2024
Reviewed: 4 April 2024
Pauline
United KingdomRoom was very small but spotlessly clean with modern facilities.
Location was great, short walk to two main rail and underground stations. Hotel modern and spotless. Good value for money in central London. Staff very friendly and helpful.
Stayed in April 2024
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