233-237 Old Marylebone Road, Westminster Borough, London, NW1 5QT, United Kingdom
#361 of 1,014 hotels in London
Guests' ChoiceBased on 806 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.3
Staff
9.1
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 13 May 2024
Malek
SingaporeThe bed is unfortunately not very comfortable.
The staff were amazing super kind and very friendly. They were the highlight of the stay. The location is pretty central and easy to access.
Stayed in May 2024
Reviewed: 13 May 2024
Pritchard
United KingdomAlthough the room was compact and modern ,we found it a little small for our needs this time ,as we were attending royal garden party,and wardrobe space was limited .
Location and friendly reception staff and cleanliness.
Stayed in May 2024
Reviewed: 13 May 2024
Kim
AustraliaNo room fridge. Staff not able to call taxi for me as I don’t have Uber app.
Location was excellent.Central to Covent Garden and theatres . Staff lovely. Clean room.
Stayed in April 2024
Reviewed: 12 May 2024
Vinesh
South AfricaNil
Excellent position Staff very helpful
Stayed in May 2024
Reviewed: 12 May 2024
Kevin
BelgiumIt's a comfortable, clean and modern hotel. Very close to the subway, shopping streets and hide park. The room size is very london: extremely small, you may struggle a bit if you have large suitcases, but the value is good.
Stayed in May 2024
Reviewed: 11 May 2024
Konstantinos
GreeceWater runs out of shower.
Clean, comfortable room and bathroom. Polite and helpful staff. Easy check-in and check-out.
Stayed in May 2024
Reviewed: 11 May 2024
Ozan
United KingdomThe rooms were cosy
Stayed in May 2024
Reviewed: 9 May 2024
Callum
United KingdomBreakfast not great and didn’t realise it was not included when booked.
Small room but adequate really clean and great location for tube network. Staff very pleasant online check in saved time.
Stayed in May 2024
Reviewed: 9 May 2024
Michael
GermanyMy view outside my window was a brick wall
Clean & the staff was very helpful
Stayed in May 2024
Reviewed: 9 May 2024
Tina
AustraliaShort toilet flush didn't work, no remote for TV. Very noisy until early hours of the morning!!!
Stayed in May 2024
Reviewed: 8 May 2024
Samar
JordanRoom size
Location, cleanliness.. staff , service
Stayed in May 2024
Reviewed: 8 May 2024
Nikolaos
GreeceThe hotel was clean,the rooms had all the amenities and were comfortable. The staff were very friendly. The hotel was centrally located.
Stayed in May 2024
Reviewed: 8 May 2024
Louise
United KingdomAll good
Great location Lovely staff
Stayed in May 2024
Reviewed: 7 May 2024
Andy
IrelandCouldn’t get down side of bed - room was very small
Clean and cosy. Good breakfast Great location Complimentary slippers and robes Fine shower
Stayed in May 2024
Reviewed: 7 May 2024
James
United StatesThe room was way too hot. Even with the window open I had trouble sleeping. I find this to be a common issue in England as a lot of properties are heated with steam radiators. The rooms were also very small. The property is rated as a 4 star but it’s really a 3 star as the only food service they provide is breakfast.
It was a clean newer property and the staff was friendly.
Stayed in May 2024
Reviewed: 7 May 2024
Tom
United KingdomThe area around the bed was a little small, but it wasn’t a huge issue as the room was still very comfortable.
The room was very clean, well maintained and in a good location.
Stayed in March 2024
Reviewed: 6 May 2024
Robyn
IrelandI paid £15 for birthday decorations for my boyfriends 30th and all they did was put 3 normal balloons on the bed with 2 towel swans, very disappointing I definitely shouldn’t have been charged for what I got.
Rooms are small but lovely, very clean!
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomThe room could have been a little bigger but it wasn't really a problem.
The room was small but it was very well-designed and extremely clean, and the bed was very comfortable. We were on the 8th floor and had a good view. The location was good, with lots of London attractions within walking distance. The hotel staff were extremely helpful, friendly and polite.
Stayed in May 2024
Reviewed: 6 May 2024
Tracy
United KingdomNothing not to dislike
Spotlessly clean Staff were fantastic
Stayed in May 2024
Reviewed: 6 May 2024
Saras
United KingdomThe breakfast was expensive
The staff were extremely helpful. We were able to leave our bags as we arrived well before the checkin time. There was a twin room available. Location is an easy walk from Paddington station.
Stayed in May 2024
Reviewed: 5 May 2024
Abdul
Saudi ArabiaPrice
The team was very good especially Mr.sami khan
Stayed in May 2024
Reviewed: 5 May 2024
Abdul
Saudi ArabiaPrice
The team is great and friendly especially Mr.sami khan
Stayed in May 2024
Reviewed: 4 May 2024
Jana
United Kingdomsmall beds in small room . Breakfast area very small
Receptionist Pamela and Khan went out of their way to accommodate us , they were kind and helpful made our stay enjoyable.
Stayed in April 2024
Reviewed: 4 May 2024
Qian
United KingdomThe room is a little bit small
Facilities are quite good
Stayed in May 2024
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