The Jack & Jill Coaching Inn Scaling Dam, Saltburn-by-the-Sea, TS13 4TP, United Kingdom
#8 of 86 hotels in Saltburn-by-the-Sea
Guests' ChoiceBased on 509 hotel reviews
9.1Cleanliness
9.7
Comfort
9.7
Location
9.0
Facilities
9.2
Staff
9.8
Value for money
9.1
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End of dialog contentReviewed: 23 October 2023
Neil
United KingdomNot been able to have an evening male after 7pm
Very clean and well presented
Stayed in October 2023
Reviewed: 19 October 2023
Neil
United KingdomNothing
Quality Inn very nice decor and all top quality fixtures and fittings.
Stayed in October 2023
Reviewed: 17 October 2023
Digger
United KingdomOnly 1 lager on draft.green emergency light in room very bright on a night.
Excellent hotel.very clean with good king-size bed.breakfast was exceptional.sunday lunch also very good value for money.staff went above and beyond to make sure that your stay was perfect.would highly recommend this hotel and we will be back.
Stayed in October 2023
Reviewed: 16 October 2023
Heather
United KingdomWe had a family gathering of 17 of us here which took up the entire hotel. Whilst most of the rooms we had between ups were cosy and warm, a couple was freeeeezing! Not a problem for us, but worth thinking about if you plan to travel here in cooler months - take some warm PJs!!!
Location was perfect as we had a family wedding just down the road. Was easy for taxi drop off. Rooms were immaculate, breakfast was superb.
Stayed in October 2023
Reviewed: 15 October 2023
Jacqueline
United KingdomNo chef available after 6.30pm so no dinner service. This was not made clear on the web site not after we had booked.
Lovely decor, very comfortable room, albeit a little compact. Great breakfast
Stayed in October 2023
Reviewed: 13 October 2023
Harry
United KingdomServing food finishes quite early. You have to get your supper order in before 5.45pm
Nice comfortable room, very pleasant staff
Stayed in October 2023
Reviewed: 13 October 2023
Mhoira
United KingdomRoom 9 rather small and not easily accessible due to stairs. Managed but not easy.
Stayed in October 2023
Reviewed: 13 October 2023
Lingham
United KingdomNothing
Friendly staff ,clean, well decorated rooms Great breakfast, Good car parking and well located
Stayed in October 2023
Reviewed: 11 October 2023
Steveroy
United KingdomLovely room with exceptional breakfast
Stayed in October 2023
Reviewed: 11 October 2023
Beryl
United KingdomLack of variety/chioce in evening menu. Would have preferred a later time for evening meal. When booking thro Booking.com there was no way of knowing there were two flights of stairs to our room and we are in our 80s.
The staff. Very good. Friendly, polite and helpful.The room lovely, clean with comfortable beds and lovely tasteful decor
Stayed in October 2023
Reviewed: 8 October 2023
Anthony
United KingdomThere was an issue with the food. I’ve got to say the service recovery by the chef and the bar manager was excellent- absolutely care about the customer.
Location was very good, nice view of reservoir, good for access to the coast. The gent working behind the desk, the bar and in the restaurant was incredibly friendly and helpful.
Stayed in October 2023
Reviewed: 5 October 2023
Steven
United KingdomThe restaurant and bar closed very early and we were encouraged to eat elsewhere in the evening. The room was noisy because of traffic on the main road outside. The refurbished modern room did not include the old style sash windows, which allowed noise to travel in.
Breakfast was good and the staff were friendly and efficient. Room was large, comfortable and modern.
Stayed in September 2023
Reviewed: 4 October 2023
Dawn
United KingdomAs I didn’t know the area I assumed the property was actually in Saltburn-by -the-Sea but it is actually 20 minutes away situated opposite Scaling Dam. Still a nice location but not where I thought it was.
The staff were friendly and the room comfy. Breakfast was very good and although we didn’t have the Sunday roast it looked very nice.
Stayed in October 2023
Reviewed: 2 October 2023
Itb
United KingdomNothing to dislike here for us.
Really nice place to stay, our room was excellent and suited us just fine.. The bar was also very good and and the drinks were at sensible price's and delivered to our table. I found out that the hotel is on a bus route to Whitby which is a bonus. Nothing to dislike here we really enjoyed our stay.
Stayed in October 2023
Reviewed: 1 October 2023
Chrisc63
United KingdomThere isn't anything not to like about this place.
Absolutely amazing place, from the rooms to the staff, which couldn't do enough for you. If you want peace and quiet from the busy whitby, then this is the place for you. The rooms are amazing, comfortable, and spotlessly clean,breakfast plentiful and delicious. A great little touch was the crazy golf that is located on the grounds. Thank you to all the staff.
Stayed in October 2023
Reviewed: 1 October 2023
Wenda
United KingdomDisappointed that the restaurant was empty of an evening so we chose to eat elsewhere (the Jolly Sailor and the Fox and Hounds). Also would have been nice to have a wardrobe or chest of drawers rather than living out of a suitcase.
Comfortable room with beautiful view of the reservoir, fabulous breakfast and friendly staff. Within easy reach of the coast for the Cleveland coastal path walks (our reason for visiting). Great shower with very nice toiletries provided.
Stayed in October 2023
Reviewed: 29 September 2023
Diane
United KingdomThe dining area and bar was cold (outside door open throughout the day despite the weather being stormy). The evening meals were terrible, no chef, microwave pinging constantly. We did raise our concerns, however, the reason given was they were unable to acquire a chef for evenings). Too many staff stating they had nothing to do due low occupancy. No one on site overnight, the doors were locked by the last staff member leaving at 10 pm. Same cakes appeared to be on display the four days we were there (3nights). The last breakfast was not what we ordered so it was sent back. When it was delivered elements we off the original one but cold.
The property was clean.
Stayed in September 2023
Reviewed: 28 September 2023
Keiron
United KingdomJust a little bit out in the middle of no where, you have to travel if you wanted to use another pub or restaraunt
Great place to stay, great room and bed, good food and drink. Really pleasant staff, nothing too much trouble.
Stayed in July 2023
Reviewed: 26 September 2023
Peter
United KingdomOur room was a little to small for us Next time I would book a larger room
Really clean and refurbished room Great food especially breakfast staff very friendly and helpful lovely and quiet
Stayed in September 2023
Reviewed: 25 September 2023
Michael
United KingdomDisappointing an evening meal wasn't available hence not giving a 10/10.
Good location, excellent breakfast, this Inn has been renovated to a very high standard.
Stayed in September 2023
Reviewed: 16 September 2023
Carrie-anne
United KingdomThe hotel was a really nice modern place to stay. The facilities were impeccable, comfy and cosy. The staff were super nice, were very accommodating. The breakfast was delicious
Stayed in September 2023
Reviewed: 16 September 2023
Richard
United KingdomClean and smart rooms, lovely quiet location. Would visit again.
Stayed in September 2023
Reviewed: 15 September 2023
Steve
United KingdomI couldn’t get WI-FI in the bedroom.
Comfortable accommodation and excellent food (home made) what more could you ask for. Breakfast was excellent and the service first rate. We will definitely visit again.
Stayed in September 2023
Reviewed: 15 September 2023
Bruce
AustraliaNothing
Lovely accommodation in a tranquil country setting
Stayed in August 2023
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