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Reviews of The Jack and Jill Coaching Inn

The Jack & Jill Coaching Inn Scaling Dam, Saltburn-by-the-Sea, TS13 4TP, United Kingdom

#8 of 86 hotels in Saltburn-by-the-Sea

Guests' Choice

Review score

Based on 509 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.8

  • Value for money

    9.1

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Showing 76 – 100

  • Reviewed: 23 October 2023

    10
    Very enjoyable, all staff very polite and attentive
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not been able to have an evening male after 7pm

    Very clean and well presented

    Stayed in October 2023

  • Reviewed: 19 October 2023

    9.0
    Excellent value for money👍😁
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quality Inn very nice decor and all top quality fixtures and fittings.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Excellent hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only 1 lager on draft.green emergency light in room very bright on a night.

    Excellent hotel.very clean with good king-size bed.breakfast was exceptional.sunday lunch also very good value for money.staff went above and beyond to make sure that your stay was perfect.would highly recommend this hotel and we will be back.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Just what we needed. thank you :)
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    We had a family gathering of 17 of us here which took up the entire hotel. Whilst most of the rooms we had between ups were cosy and warm, a couple was freeeeezing! Not a problem for us, but worth thinking about if you plan to travel here in cooler months - take some warm PJs!!!

    Location was perfect as we had a family wedding just down the road. Was easy for taxi drop off. Rooms were immaculate, breakfast was superb.

    Stayed in October 2023

  • Reviewed: 15 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No chef available after 6.30pm so no dinner service. This was not made clear on the web site not after we had booked.

    Lovely decor, very comfortable room, albeit a little compact. Great breakfast

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Serving food finishes quite early. You have to get your supper order in before 5.45pm

    Nice comfortable room, very pleasant staff

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room 9 rather small and not easily accessible due to stairs. Managed but not easy.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    10
    Great service and value
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Friendly staff ,clean, well decorated rooms Great breakfast, Good car parking and well located

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Lovely room and an exceptionaal breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Lovely room with exceptional breakfast

    Stayed in October 2023

  • Reviewed: 11 October 2023

    9.0
    Enjoyed. Will stay again.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Lack of variety/chioce in evening menu. Would have preferred a later time for evening meal. When booking thro Booking.com there was no way of knowing there were two flights of stairs to our room and we are in our 80s.

    The staff. Very good. Friendly, polite and helpful.The room lovely, clean with comfortable beds and lovely tasteful decor

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Nice location, very helpful colleagues, would use again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was an issue with the food. I’ve got to say the service recovery by the chef and the bar manager was excellent- absolutely care about the customer.

    Location was very good, nice view of reservoir, good for access to the coast. The gent working behind the desk, the bar and in the restaurant was incredibly friendly and helpful.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Comfortable, well positioned hotel serving a well cooked breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant and bar closed very early and we were encouraged to eat elsewhere in the evening. The room was noisy because of traffic on the main road outside. The refurbished modern room did not include the old style sash windows, which allowed noise to travel in.

    Breakfast was good and the staff were friendly and efficient. Room was large, comfortable and modern.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    As I didn’t know the area I assumed the property was actually in Saltburn-by -the-Sea but it is actually 20 minutes away situated opposite Scaling Dam. Still a nice location but not where I thought it was.

    The staff were friendly and the room comfy. Breakfast was very good and although we didn’t have the Sunday roast it looked very nice.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike here for us.

    Really nice place to stay, our room was excellent and suited us just fine.. The bar was also very good and and the drinks were at sensible price's and delivered to our table. I found out that the hotel is on a bus route to Whitby which is a bonus. Nothing to dislike here we really enjoyed our stay.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Amazing place
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There isn't anything not to like about this place.

    Absolutely amazing place, from the rooms to the staff, which couldn't do enough for you. If you want peace and quiet from the busy whitby, then this is the place for you. The rooms are amazing, comfortable, and spotlessly clean,breakfast plentiful and delicious. A great little touch was the crazy golf that is located on the grounds. Thank you to all the staff.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Wonderful long weekend break
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights

    Disappointed that the restaurant was empty of an evening so we chose to eat elsewhere (the Jolly Sailor and the Fox and Hounds). Also would have been nice to have a wardrobe or chest of drawers rather than living out of a suitcase.

    Comfortable room with beautiful view of the reservoir, fabulous breakfast and friendly staff. Within easy reach of the coast for the Cleveland coastal path walks (our reason for visiting). Great shower with very nice toiletries provided.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Accommodation was clean. Some of the staff were very nice. Apparently the hotel is loosing money and the owner doesn’t
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The dining area and bar was cold (outside door open throughout the day despite the weather being stormy). The evening meals were terrible, no chef, microwave pinging constantly. We did raise our concerns, however, the reason given was they were unable to acquire a chef for evenings). Too many staff stating they had nothing to do due low occupancy. No one on site overnight, the doors were locked by the last staff member leaving at 10 pm. Same cakes appeared to be on display the four days we were there (3nights). The last breakfast was not what we ordered so it was sent back. When it was delivered elements we off the original one but cold.

    The property was clean.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    10
    Excellent place to stay , really nice short trip
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Just a little bit out in the middle of no where, you have to travel if you wanted to use another pub or restaraunt

    Great place to stay, great room and bed, good food and drink. Really pleasant staff, nothing too much trouble.

    Stayed in July 2023

  • Reviewed: 26 September 2023

    10
    A great friendly comfortable hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was a little to small for us Next time I would book a larger room

    Really clean and refurbished room Great food especially breakfast staff very friendly and helpful lovely and quiet

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Comfortable stay in a good location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Disappointing an evening meal wasn't available hence not giving a 10/10.

    Good location, excellent breakfast, this Inn has been renovated to a very high standard.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    A stylish modern place to stay, the staff were so friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a really nice modern place to stay. The facilities were impeccable, comfy and cosy. The staff were super nice, were very accommodating. The breakfast was delicious

    Stayed in September 2023

  • Reviewed: 16 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and smart rooms, lovely quiet location. Would visit again.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Relaxing, comfortable and value for money
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I couldn’t get WI-FI in the bedroom.

    Comfortable accommodation and excellent food (home made) what more could you ask for. Breakfast was excellent and the service first rate. We will definitely visit again.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Lovely overnight stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely accommodation in a tranquil country setting

    Stayed in August 2023

Showing 76 – 100

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