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Reviews of Jersey Arms Hotel Bicester

Ardley Way, Bicester, Bicester, OX25 4AD, United Kingdom

#7 of 7 hotels in Bicester

Guests' Choice

Review score

Based on 192 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    7.9

  • Facilities

    6.5

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 10 April 2024

    10
    Very friendly, helpful and just what I needed for an overnight stay on my journey to Somerset. Have
    • With a pet
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Nothing that I didn't like.

    The staff were super helpful. I was aware that they didn't do evening meals for residents but they warmed up some frozen chicken I had brought along for my little dog to take her medication with.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    1.0
    Very disappointing. Left a day early.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No house keeping. Damp room, fridge 2 pin plug for 3 pin socket. Free standing safe. Advertised with restaurant and bar but both closed.

    Location. Pleasant staff.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Ali is a very straight forward and helpful Lad.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    No major issues.

    Staff was super friendly and the bed was really comfortable.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities poor and outdated. Room rather small No hot water in morning

    Location good

    Stayed in April 2024

  • Reviewed: 4 April 2024

    1.0
    Don't believe the pictures!
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately this place has seen better days and the photos being used on this website to promote it are either extremely old or a completely different hotel. The hotel is extremely run down with mouldy bathrooms and shabby furniture and fittings. We were in the area for a wedding and I booked 3 rooms for myself and friends - my room stank of dogs, was freezing cold and had seen better days but this was nothing in comparison to my friends room which was covered in other people's pubes and shavings and was probably a health hazard given the amount of mould in the bathroom. We didn't have the breakfast given the state of the place so can't comment on that but I don't have high hopes! If you have this place booked, cancel it. If you're thinking about booking, don't bother. Booking.com need to go and review this place as they are not selling the same place that is shown in the pictures on here

    Nothing

    Stayed in April 2024

  • Reviewed: 31 March 2024

    1.0
    Very poor
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs total refurbishment And stop being tight bastards and put the heating on was freezing cold

    N/a

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Love this place
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Hotel with helpful staff, free parking

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Nice location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nice location with wonderful garden

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    Nice Hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Best Hotel in Bicester with friendly staff, delicious breakfast, free WiFi, and convenient parking.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    10
    I’d come back
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    I haven’t been to a hotel in such a long time, me and my partner decided to get away for the weekend away from the kids. Didn’t know many hotels in the area so booked on sheer luck. Happy with my choice. I would return to the hotel if in the area.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    1.0
    Rather sleep in a ditch.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    this place is a dump. Not a functioning pub or eatery. Just rooms. Room poorly maintained. No handle on the room door. Bedding not changed. Stains on carpet, sheets, mattress, some look like blood !!!! I moved on without overnighting. Rather sleep in a ditch. AVOID LIKE THE PLAGUE. OR RISK GETTING THE PLAGUE.

    NOTHING

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Super helpful staff
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet, clean and very spacey

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Good stay
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    They need to work in the smell and they are over friendly, they chased us to the car to give them a review

    all was good.l

    Stayed in March 2024

  • Reviewed: 15 March 2024

    3.0
    Would have felt safer in my car. Wouldn’t recommend to anyone
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The were no functioning restaurant or bar. The bathroom had black mould on the tiles and the hot water took an age to heat up. Worst part one member of staff was very inappropriate. Offering a free massage to me and giving me his personal number on a card so that he could give me “service”. Couldn’t believe how unprofessional he was.

    Location was nice that’s about it

    Stayed in March 2024

  • Reviewed: 10 March 2024

    1.0
    Cold, damp and very very run down
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Cold damp run down and actually left without staying no heating working and on electric heaters. No heating in the bathroom. TV on wall was removed. Awful just awful

    Nothing cold and damp

    Stayed in March 2024

  • Reviewed: 6 March 2024

    10
    Wonderful.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great.

    Stayed in January 2024

  • Reviewed: 3 March 2024

    1.0
    Unexceptable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The photos are totally miss leading They were probably taken year's ago, check TripAdvisor before booking this hotel. The place is dirty and run down...would not recommend this property at all. Booked the hotel for my elderly parents, they were so upset by the state of the place they checked straight out. Booked another hotel up the road...hotel refused to refund and take responsibility for the false advertisement of the property... unexceptable

    Nothing

    Stayed in March 2024

  • Reviewed: 28 February 2024

    10
    Will stay again so welcoming and pleasant
    • Business trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Breakfast and how pleasant and caring the service was Real gentleman looking after us

    Stayed in February 2024

  • Reviewed: 28 February 2024

    10
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    over all experience was superb, helpful staff

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Surprisingly upgraded superior room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    We booked standard double room on check-in we have been informed our room upgraded to a superior room with no extra charge, room was tidy with comfortable bed. Staff was very helpful, breakfast was good

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    A hidden gem in Bicester
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    nothing at all

    friendly staff, good portion of breakfast, free parking and high speed free wifi

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Hotel with huge parking space
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Lovely place to stay with luxury spacious rooms. lovely staff always ready to help. Hotel have huge secured parking area.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    highly recommended
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Value for money, Staff was friendly and helpful

    Stayed in February 2024

  • Reviewed: 26 February 2024

    2.0
    Cold, Uncomfortable
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    i paid for Superior room, I ended up with x2 single beds that was very uncomfortable. I think maybe bed was damaged as was not level?? Room was cold and floor was damp. the central heating did not work. there was a small plug in heater. Breakfast there wasn't much options, and was put of with mould on the inside of the orange juice glass.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    2.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No hot water out of shower or taps

    Stayed in February 2024

Showing 76 – 100

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