Bull Ring, Hay-on-Wye, HR3 5AG, United Kingdom
#8 of 8 B&Bs and Inns in Hay-on-Wye
Guests' ChoiceBased on 143 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
9.3
Facilities
7.4
Staff
8.9
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 13 May 2024
Jackie
United KingdomLots of renovations going on which are needed but mean that the cleanliness isn’t great and the inside space is cluttered. Mattress was uncomfortable so we didn’t sleep very well.
Location
Stayed in May 2024
Reviewed: 12 April 2024
David
AustraliaNothing. Good value all round
Everything went well. Staff including the Landlady very attentive and helpfull Having a bit of a Reno did not matter a bit.
Stayed in March 2024
Reviewed: 4 April 2024
Collis
United Kingdomfriendly staff. very dog friendly very good location
very friendly staff. they are in the process of some renovations and a new roof so there were a few issues with the heating
Stayed in April 2024
Reviewed: 28 March 2024
Helen
United KingdomLots of building work so dusty, no heating so a bit disappointed
Central, quaint, good breakfast and evening meal.
Stayed in March 2024
Reviewed: 28 November 2023
Nuala
United KingdomExpensive for what it was. Building Work was going on, which we were warned about
Location
Stayed in November 2023
Reviewed: 20 October 2023
Megan
United KingdomThe hotel was being rennovated when we stayed so the television didn't get any reception and when it rained, it gathered in the tarpaulin on the roof then smashed down onto the landing outside our windows which woke us up a few times in the night. The beds are really really squeeky so when you rolled over you woke up the person next to you.
Hotel is right in the centre of town so super handy when wondering around. Breakfast was huge and a great variety to choose from. Also had a free car park which was super helpful.
Stayed in September 2023
Reviewed: 19 October 2023
Annabelle
United KingdomThe building works were noisy
The location was superb and couldn’t be closer to the centre of town. The staff were very friendly and the breakfast was lovely. The beds were very comfortable and the curtains blocked out the light completely which was great. Fab allowing my dog too.
Stayed in October 2023
Reviewed: 11 October 2023
Janice
United StatesCouldn’t be helped but extensive renovations created lots of dust.
Town centre location with parking. Great breakfast. Pub and small resto. Two small resident dogs.
Stayed in September 2023
Reviewed: 24 September 2023
Andrew
United KingdomSome repairs needed to be made toilet seat was cracked but this is reflected fairly in the price and only a minor issue.
The staff were friendly and the service was amazing. We particularly liked Tom who was working the bar and nothing was too much trouble.
Stayed in September 2023
Reviewed: 24 September 2023
Chris
United KingdomI felt the price of £138 was vastly overpriced- no facilities, building works ongoing and a pleasant but merely basic room.
Interesting old building but unfortunately undergoing renovations and building works. I was the only guest and aside from the lady who greeted me, there were no staff and so there was no reception or evening meal available. The room was clean and comfortable but had tiles off the floor in the bathroom and the shower doors would not close.
Stayed in September 2023
Reviewed: 20 September 2023
Peter
United Kingdomtiny bathroom. Understood and forgiven as building improvements were taking place.
well located
Stayed in August 2023
Reviewed: 12 September 2023
Hugh
United KingdomGood
Stayed in September 2023
Reviewed: 30 August 2023
Lawrence
United KingdomDinner was “OK “
Staff great, particularly Tom
Stayed in August 2023
Reviewed: 21 August 2023
Karen
United Kingdomeverywhere was closed by 10pm
good location for our ongoing journey
Stayed in August 2023
Reviewed: 6 July 2023
Ronan
United KingdomVery creaky bed. Disturbed sleep. Poor shower doors Quirky mix of very old property and modern white LEDs?
Location
Stayed in July 2023
Reviewed: 4 July 2023
Corinne
United KingdomNothing
Very well managed. Room very clean. Staff very helpful and welcoming. Very good breakfast
Stayed in July 2023
Reviewed: 19 April 2023
Charles
United KingdomRoom decor was tired and not conveniently arranged to store baggage. Bathroom mirror was missing and the shower fitting not strongly attached to the wall.
Friendly staff. Good meal and quick service. Comfortable beds.
Stayed in April 2023
Reviewed: 30 March 2023
Anne
United KingdomVery good staff
Stayed in March 2023
Reviewed: 13 October 2022
Gillian
United KingdomIt was all fine.
Sheila and Katie were welcoming and friendly from the time when I arrived. I had a very good meal on the Friday night in the Inn (having pre-booked this), and good breakfasts. My room was comfortable and well-furnished, and very quiet despite being in a central location in Hay. I slept well and enjoyed exploring Hay, which is a very attractive town and a book-lovers' paradise.
Stayed in October 2022
Reviewed: 3 October 2022
David
United KingdomVery friendly hotel in an ideal central location in Hay. Perfect location for our walking trip and staff couldn't have been more helpful.
Stayed in September 2022
Reviewed: 5 September 2022
Sarah
United KingdomExcellent breakfast, landlady went out of her way to make sure we were well looked after as we needed an early start. Thank you!
Stayed in August 2022
Reviewed: 9 August 2022
Gareth
United KingdomNothing.
Location, room , staff.
Stayed in July 2022
Reviewed: 7 August 2022
Tracy
United KingdomThe smell of the communal toilets they were really bad and this was just walking past 😬
Breakfast was lovely , was able to get in room early perfect as we needed to get changed for a wedding.
Stayed in August 2022
Reviewed: 29 July 2022
David
United Kingdomno dislikes
nice friendly pub frequented by nice people, centrally place in Hay and with a generous car park at the back
Stayed in July 2022
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