The state of the carpet on the out stairs and landing is disgusting, and probably a trip hazard. It’s an extremely old and lovely building which also doesn’t help. I appreciate that it leads from the outdoors, but the sagging, very dirty and aging carpet lets down an otherwise very pleasant experience.I’m sure it could be smartened up with something cleaner, safer and more weatherproof at a relatively minimal price if costs are an issue.

Lovely big room, comfy bed, windows that opened, what a bonus! Shower a bit dated

Stayed in May 2024

The bed was comfortable an old coach house with beams and character. The food was delicious and the staff friendly and helpful.

Stayed in May 2024

Room was a little warm the first night, but cooled the second night as the temperature dropped.

Very friendly and helpful staff. Excellent location. Comfortable bed.

Stayed in May 2024

Nothing.

Staff very helpful,checked in early,breakfast excellent. Would definitely stay again

Stayed in May 2024

Stairs was a little bit of a challenge as very steep but it was worth it when you got to your room

In easy reach of shops but also away from the rest of the hustle and bustle so you could get a good nights sleep.

Stayed in May 2024

I loved the quirkiness of the place, the food was excellent, both the evening meal and breakfast. Spotless throughout - thank you.

Stayed in May 2024

Room was quite hot

Great location, lovely bath and liked having a sofa in the room

Stayed in May 2024

Everything first class , staff super friendly & helpful .

Stayed in May 2024

N/a

Beautiful room, excellent service in every area of the hotel and a wonderful breakfast

Stayed in May 2024

Very helpful and friendly staff/ Great room with 4 poster/ Historic building in nice location

Stayed in May 2024

Didn't stay another night

Great staff

Stayed in May 2024

bath was slightly high difficult to get out .room was over a noisy courtyard however it was quiet by 12 at night so we could still get a night's sleep.

The Hotel was charming old beams uneven floors full of character.Room was well presented and clean .

Stayed in May 2024

Nothing all spot on

Everything superb

Stayed in May 2024

Nothing

Lovely old quirky building

Stayed in April 2024

Kitchen not open Monday and Tuesday

Quality

Stayed in April 2024

Not an issue for me personally but there is a lively bar downstairs and you will hear chatter until about midnight so very early/light sleepers might want to bear that in mind.

I can't speak highly enough of the staff - doing this trip solo I felt really well looked after, respected, amd very safe. I loved the quirkiness and character of the hotel, it felt like a really unique place to stay, and the room and bathroom were exceptional. Great food too - after a day up in the mountains it was great to be able to come back to the hotel and have everything you needed right there.

Stayed in April 2024

nothing

excellent breakfast , top quality service and super bar eating area

Stayed in April 2024

It was very comfortable and in a great location. The staff were very helpful and friendly.

Stayed in April 2024

Really enjoyed our stay. Bed was huge and so comfy. Staff were attentive and were happy to assist us with a few queries. We were solely on foot and the staff printed off directions for a beautiful walk.

Stayed in April 2024

Because its an old building the stairs would be a bit awkward if you were elderley.

I've stayed here before and it it always of a very high standard

Stayed in March 2024

Thought it was expensive and wasn't told don't do food on a Monday and Tuesday when I booked

Clean room very oldy worldy

Stayed in February 2024

I stayed here with my bridal party the night before my wedding and I can’t say enough how generous and accommodating the staff were, which made the morning of the wedding so enjoyable - they opened the premises early to allow our hair and makeup team to arrive and allowed us to use one of their function rooms in the morning to get our hair and makeup done together and to eat breakfast! We also ate here the night before and the food was lovely! Would definitely stay here again and recommend anyone looking for accommodation in the heart of Abergavenny to stay here!

Stayed in February 2024

N/A

The staff are extremely welcoming and accommodating, very patient and available for anything you need. The breakfast in the morning was amazing, with lots of options and comes very quickly once sat down. Their system to take your order the night before and what time you want the breakfast works very well. I did not have dinner there but if the breakfast is anything to go by I'm sure it is amazing. The bar area is very nice, giving a very cosy and comfortable feel. Locals also like to go to the bar and they have some live music on certain nights. Overall we had a lovely time!

Stayed in February 2024

Nothing to dislike.

Great food, exceptional service by the staff.

Stayed in February 2024