2-4 Church Street , Newton-le-Willows, WA12 9SU, United Kingdom
#1 of 3 hotels in Newton-le-Willows
Guests' ChoiceBased on 743 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.8
Facilities
8.8
Staff
9.5
Value for money
8.6
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Robert
IrelandGood location for any where you want to go
Stayed in May 2024
Reviewed: 19 May 2024
Alan
United KingdomNothing
Lovely staff particularly at breakfast.
Stayed in May 2024
Reviewed: 18 May 2024
Mark
United StatesThere is no on-site parking
Stayed in May 2024
Reviewed: 10 May 2024
Fiona
AustraliaThe church bells, the church is located across the road, along with truck noise meant sleep was disrupted. Overnight parking costs in church grounds or park on the street. There is no hotel parking available. There is no lift up to the accommodation. As is usual in most places in England during winter the heating in the general spaces is always turned on 'high' and can easily become uncomfortable. Bathroom is starting to look a little tired.
A very big and comfortable room. Bed was very comfy and the bathroom adequate. Breakfast offering was great and the staff all friendly and super helpful. You can make yourself a cup of tea in the room. This was our second stay.
Stayed in April 2024
Reviewed: 5 May 2024
Shaun
United KingdomA lot of stairs if you are on the top floor so make sure you request a lower floor if mobility is an issue
Excellent all round, room, food, beer garden and staff all brilliant
Stayed in May 2024
Reviewed: 5 May 2024
Denise
United KingdomWas a bit noisey in our room but not until too late
The Hotel bar had a singer on and had a very good atmosphere.
Stayed in May 2024
Reviewed: 2 May 2024
Jonathan
United KingdomNowt
Gorgeous room. Wonderful food. Fantastic service especially from Belinda the housekeeper
Stayed in April 2024
Reviewed: 2 May 2024
Alan
United KingdomNothing. It was all great.
Great Hotel with very friendly staff who could not be more helpful. Parking is located opposite in a Church Car Park that is just £6.00 for a 24 hour period. On arrival was pleased to see that the bar had 5 Cask Ales and these were fresh, local and good quality. The room exceeded expectations. It was lavishly appointed, warm, comfortable and large. Hadn't intended to eat in for dinner - but the excellent, reasonably priced menu, the large comfortable and stylish dining room changed my mind. Excellent breakfast the next day finished off my trip. Will visit again later in the year to conclude my business in the area.
Stayed in May 2024
Reviewed: 2 May 2024
Michaela
United KingdomA little bit noisy being opposite the church but not terrible.
Clean neat and tidy .. Room 7 has a bath if that’s what you’re looking for! Make sure you try Wendy’s smashed avocado with poached eggs… delicious 😋.
Stayed in May 2024
Reviewed: 1 May 2024
Eva-maria
BelgiumThin walls and busy road outside hotel - bring earplugs if you are a light sleeper.
Clean and spacious room, recently refurbished. Very comfortable bed. Delicious breakfast with plenty of options. Walkable distance from train station.
Stayed in April 2024
Reviewed: 29 April 2024
Wayne
United KingdomBathroom shower is a bit tight (and that was an upgraded room) and the TV just switched itself on during the night which was a bit spooky (this also happened to another guest which we had a laugh about over breakfast regarding the friendly ghost).
Conveniently located for me just off the M6, the rooms were comfortable and clean and the staff very friendly and helpful. food choice was adequate and was well cooked. Would happily stay again
Stayed in April 2024
Reviewed: 28 April 2024
Glenn
United KingdomEverything was brilliant from the food to the drinks and service the staff was great too highly recommend this place I will definitely be going back
Stayed in April 2024
Reviewed: 26 April 2024
Marie
United KingdomParking
Amazing
Stayed in April 2024
Reviewed: 26 April 2024
Brian
United KingdomAbsolutely nothing!!
Clean very comfortable and a home from home type of hotel. Friendly helpful staff who couldn't do enough to make our stay relaxing.
Stayed in April 2024
Reviewed: 22 April 2024
John
United KingdomNothing
We've stayed at the Kirkfield a number of times, and the staff are always friendly. The breakfast was delicious.
Stayed in April 2024
Reviewed: 20 April 2024
Deedee
United KingdomNo parking facility at the location. Had to park at the church opposite and crossing is not that easy because it is a busy road.
Stayed in April 2024
Reviewed: 20 April 2024
Victoria
United KingdomNothing
Very good staff. Very good location
Stayed in April 2024
Reviewed: 8 April 2024
Lisa
United KingdomLovely food, fantastic room and staff were attentive, best nights sleep in a long time. We will be booking again.
Stayed in April 2024
Reviewed: 8 April 2024
Carmel
United KingdomLovely hotel! Clean, comfortable, great breakfast, and the staff couldn't have been nicer.
Stayed in April 2024
Reviewed: 7 April 2024
John
United KingdomIf we were forced to be picky...somewhere to put belongings in the room would be useful
This was our second stay at the Kirkfield and, once again, we were very pleased with everything about our booking. The staff are very friendly and efficient. Comfortable room. Good breakfast.
Stayed in April 2024
Reviewed: 4 April 2024
Christopher
United KingdomNo on site parking
LARGE BREAKFAST ABOUT VALUE FOR £12
Stayed in March 2024
Reviewed: 1 April 2024
Rob
United KingdomThe staff were extremely good especially Holly who couldydo enough for you she is a massive credit to the hotel
Stayed in March 2024
Reviewed: 1 April 2024
Coates
United KingdomWe didn't have the room that we booked. The room we got was lovely though. Some dust in the shower due to extractor fan, radiators were dusty, pictures were dusty. Coffee station had previous spills on it. Only two hangers in wardrobe. At breakfast they forgot toast.
The staff are amazing. Very polite good demeanour. Very helpful. Place has a great vibe. Very busy with live music. Building/decor is beautiful, food was delicious and really good value for the money.
Stayed in March 2024
Reviewed: 29 March 2024
Joseph
United KingdomFood was excellent. Staff were so helpful. Room was perfect Bed was amazing
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content