Crosby Coastal Park Cambridge Road, Waterloo, Liverpool, L22 1RR, United Kingdom
#26 of 100 hotels in Liverpool
Guests' ChoiceBased on 372 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.2
Value for money
8.5
Free WiFi
7.7
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End of dialog contentReviewed: 6 May 2024
Rachael
United KingdomToilet flush wasn’t the most powerful
Location, just beautiful views
Stayed in May 2024
Reviewed: 5 May 2024
Dafydd
United KingdomN/A
Very clean modern great staff
Stayed in May 2024
Reviewed: 5 May 2024
Ersin
United KingdomBar staff
Good
Stayed in May 2024
Reviewed: 2 May 2024
Andrea
United StatesThe staff were excellent. My check In was super friendly and the staff in the bar and restaurant went above and beyond..
Stayed in May 2024
Reviewed: 29 April 2024
Deborah
United KingdomNothing
Environment inside and out very good, Staff very friendly, good food and able to relax and enjoy the break away with family.
Stayed in April 2024
Reviewed: 13 April 2024
Kathleen
United KingdomNo problems.
Great beds, warm room, family atmosphere and friendly staff.
Stayed in April 2024
Reviewed: 13 April 2024
Samuel
United KingdomBreakfast. Poor choice and no fruit, orange juice etc. Tea cold
The room, big clean and comfortable
Stayed in April 2024
Reviewed: 12 April 2024
Joanne
United KingdomNothing
Great value for money and location
Stayed in April 2024
Reviewed: 10 April 2024
Lucy
United KingdomIt was a little noisy during the night as we had our window open and there was a wedding party happening, it's understandable as people are enjoying themselves.
The location was great, the room was a good size, lovely shower.
Stayed in April 2024
Reviewed: 8 April 2024
Vanessa
United KingdomClean , great location
Stayed in April 2024
Reviewed: 5 April 2024
Rebecca
United KingdomService was slow in restaurant and during check in
The location was fabulous, rooms were very spacious.
Stayed in April 2024
Reviewed: 26 March 2024
Diana
United KingdomNothing
Fantastic
Stayed in March 2024
Reviewed: 20 March 2024
Derek
United KingdomFriendly staff Excellent breakfasts.
Stayed in March 2024
Reviewed: 18 March 2024
Ashley
United KingdomExpected a lot more from the breakfast, but it was pretty measly. Latté was lukewarm not hot. The area around the lift had a bad smell.
Room and bed very clean and comfortable. Slept very well.
Stayed in March 2024
Reviewed: 17 March 2024
Duncan
United KingdomClean and well located
Stayed in March 2024
Reviewed: 14 March 2024
Ranaka
United KingdomThe tap was lose, lift has a funny smell.
The cafe was beautifully designed, clean and a highlight of the property, the room was nice and spacious.
Stayed in March 2024
Reviewed: 27 February 2024
Tracy
United KingdomFirst room wasn’t cleaned at all when I entered but staff swapped my room but Room wasn’t very clean Hairs on bed Floors not cleaned Toilet not cleaned Was ok but not great for cleanest
Location was great and lovely views over the lake
Stayed in February 2024
Reviewed: 26 February 2024
Mrs
United Kingdomthere's always room for improvement but I was happy with everything you provided for me thank you I will be back
the view from my window was lovely
Stayed in February 2024
Reviewed: 23 February 2024
Michael
United KingdomNothing to mention, no issues at all.
The cleanliness of the hotel and rooms was notable, so too the attitude of the courteous staff. So pleased to also have a room to the front of the lake.
Stayed in February 2024
Reviewed: 22 February 2024
Natalie
United KingdomBed sheet had pink stain like nail varnish. Couldn't control heating as far as I could tell. So used fan in January. Opening the window would have been a fail due to extreme winds off the Mersey. One lady at dinner service was a bit all over the place. Giving us the wrong menu, bit non communicative and dead set expression. Other staff were helpful and smiling.
The room size and location Breakfast and dinner was nice, discount offer added was great.
Stayed in January 2024
Reviewed: 16 February 2024
Abigail
United KingdomThe staff were super welcoming and friendly, particularly the general manager and the two night staff, Liam and Jake.
Stayed in February 2024
Reviewed: 11 February 2024
Ella
United KingdomNothing, it was great
Perfect location for a couples stay. Only a taxi ride away from town but if you want a chilled night with a perfect beach walk, nice food and perfectly accommodating staff this is your perfect place. We will definitely stay again x
Stayed in February 2024
Reviewed: 11 February 2024
Carolina
ChileLocation, facilities, staff and food :)
Stayed in February 2024
Reviewed: 1 February 2024
Dominique
United KingdomI expected there to be a thermostat in the room to alter the temperature to your individual preferred setting and it would have been ideal to have a remote control for the tele. There wasn’t one in the room so I had to figure out how to control the tv from one button though this did not dampen our overall stay at The Lake House :-)
We arrived late at night and was greeted by Wendy who was very friendly. When we got to the room the children were so excited they had bunk beds (originally I thought they were going to have a sofa bed). The room and bathroom were so spacious and our beds very comfortable. The hot chocolate was also very tasty and the Eggs Benedict for breakfast was very nice. We were attending the Liverpool v Norwich game on Sunday but it was great to see dogs are welcome as next time we will bring the dog for a different type of visit, in the summer :-)
Stayed in January 2024
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