High Street Broseley, Broseley, TF12 5EZ, United Kingdom
#4 of 6 hotels in Broseley
Guests' ChoiceBased on 276 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.2
Staff
9.1
Value for money
8.6
Free WiFi
6.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Stanley
United KingdomWe were very happy with all the services promised and provided 😀
We didn’t stay for breakfast because we needed an early start but they did offer to provide an early breakfast by we had made prior arrangements to meet my son in Doncaster for brunch 😀
Stayed in April 2024
Reviewed: 4 April 2024
Carla
United KingdomThe owner was very friendly and helpful at all times and did everything to make our stay enjoyable.
Stayed in March 2024
Reviewed: 22 January 2024
Harry
United KingdomMinimal parking but that’s due to the nature of the building and central location plenty of spots down the road outside.
The room had been recently renovated and the hallways had been freshened up
Stayed in January 2024
Reviewed: 21 December 2023
Alice
United KingdomThe couple running the hotel were incredibly friendly and charming and so helpful. The pub also has nice meals
Stayed in December 2023
Reviewed: 15 December 2023
Helen
United KingdomToilet had not been cleaned at all as there was evidence from the last visitor. Sink and bedside coasters not cleaned either showing coffee rings. Had to wait quite a while for breakfast. We tried to book direct only to be told we had to book through booking.com. Then, on arrival, we told that if we'd booked direct, breakfast would've been included, so had to pay extra. This was not consistent within our group.
Room recently decorated and a good size. Breakfast was very generous and cooked well. Friendly staff. Quiet. Good location.
Stayed in December 2023
Reviewed: 7 November 2023
John
United KingdomThe bathroom wasn’t spotless, this was my only gripe. I could of done a bit more attention, but we didn’t bother notifying anyone because it was ok for the 1x night we’d planned to stay.
The property is situated in a nice village with plenty of amenities. The staff and locals were very polite and welcoming. The room was a good size with a newly fitted walk-in shower. The bed was very comfortable.
Stayed in November 2023
Reviewed: 25 October 2023
Cole
United KingdomNothing
Breakfast was not included but I don't eat breakfast anyway! WiFi was free and good quality. I was able to stay for longer than expected which was very convenient. Staff were friendly, approachable and accommodating. The hotel is well placed for lots of local amenities in walking distance.
Stayed in September 2023
Reviewed: 24 October 2023
Roger
United KingdomNothing really
Didn’t have near family location good
Stayed in October 2023
Reviewed: 2 October 2023
Leonard
United KingdomThe bar area is tired and needs some TLC. It would have been good to have the option of a cooked breakfast with the booking, but that wasn't available on the Booking.com platform.
The bedrooms are clean and generally comfortable. The staff were very welcoming and accommodating.
Stayed in September 2023
Reviewed: 28 September 2023
Roy
United KingdomBar was not the best
Room was clean and comfortable
Stayed in September 2023
Reviewed: 24 September 2023
Michelle
United KingdomNothing it was a lovely stay.
Very friendly owners, very accommodating. Lovely clean room with a comfortable bed, we would return and recommend.
Stayed in September 2023
Reviewed: 24 September 2023
Dieter
GermanyThe dining room was closed due to a large birthday party which mean we had to go out for a meal. Would have preferred to be informed of this when booking, but we did have a very good and enjoyable dinner at a nearby Chinese Restaurant.
Lovely suite, very clean and quiet. Friendly and helpful owner and a good, freshly cooked breakfast.
Stayed in September 2023
Reviewed: 24 September 2023
Jeff
AustraliaSteep staircases to room
Central location comfy bed. Old building. Nice host.
Stayed in September 2023
Reviewed: 21 September 2023
Dylan
United Kingdombathroom door did not shut properly but didn't bother me
room was nice and cosy well equipped and a comfy bed. bathroom was clean and the view from the window wasn't to bad. staff was really kind and told us about the local taxis.
Stayed in September 2023
Reviewed: 15 September 2023
Joanne
United KingdomThe view
Simple and friendly
Stayed in September 2023
Reviewed: 6 September 2023
Alan
United Kingdomnothing
clean, superb bed
Stayed in September 2023
Reviewed: 26 August 2023
Mark
United KingdomWould have preferred draft Guinness, but this is only my opinion.
The room was lovely and had good facilities within. For me , the bed was perfect. The owner greeted us and answered our questions to our satisfaction.Also came and spoke to us in the evening, asking how our day went .Very helpful. Thanks
Stayed in July 2023
Reviewed: 7 August 2023
Frederick
United KingdomSteep stairs for anyone with disabilities, limited food and drink availability
Very friendly landlord, querky accommodation with friendly locals. Don't be put off by outside appearance.
Stayed in August 2023
Reviewed: 3 August 2023
Jim
AustraliaDid I mention low doorways, mind your head, and on the stairs. Not a 'didn't like' at all, part of the charm of the place. For today's traveller, use the Wi fi in the bar or dining room. Two foot thick walls can play havoc with it in some rooms.
Old school English hotel, oak panelling, low doorways, cozy bar, the place had a real charm about it. Easiest open-air parking, direct off the street. Good hosts.
Stayed in July 2023
Reviewed: 30 July 2023
Georgina
United KingdomRoom was missing toilet roll and additional bin bag in kitchen bin.
Breakfast was lovely, well cooked and plenty of choice. Friendly hosts who were very helpful
Stayed in July 2023
Reviewed: 18 July 2023
Janet
United KingdomOur room was very comfortable. The stairs could do with new carpet as it was a bit worn in places.
Staff were very friendly and breakfast was excellent
Stayed in July 2023
Reviewed: 9 July 2023
Andrew
United KingdomHosts exceptionally helpful and friendly
Stayed in July 2023
Reviewed: 26 June 2023
Paula
United Kingdomgood Location , staff very friendly and accommodating
Stayed in June 2023
Reviewed: 26 June 2023
Lisa
United KingdomWe had thought breakfast would be provided but after I asked about breakfast on arrival we found out the owner was going away early in the morning, so it wouldn't be possible. It was fine as we went out to a cafe but would have been nice to have been informed before arrival so we could research places to eat. Owners were very accommodating in every other respect though and really friendly.
We stayed in the suite which was lovely and spacious with a little kitchen, sitting area and a bedroom with double bed. As we were staying with 2 children the staff put a double airbed up in the sitting area for the kids. However it did deflate in the night quite a bit. Very central location in the village and free parking onsite.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content