38 Leicester Square, Westminster Borough, London, WC2H 7DX, United Kingdom
#56 of 1,010 hotels in London
Guests' ChoiceBased on 3478 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.3
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 1 May 2024
Panida
United StatesNothing
Location is perfect
Stayed in April 2024
Reviewed: 29 April 2024
Srdjan
SerbiaGreat hotel! Only coffee could be better.
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomHaving to endure music being played until midnight on the Friday and Saturday nights. Appreciate that makes us sound old & grumpy, but this isn’t us - we love music, but during a time we choose and of a genre also of our choice. Having and offering this facility is of course good, but to have the sound resonate to the fifth floor, just isn’t acceptable.
Location and facilities were excellent and as expected.
Stayed in April 2024
Reviewed: 28 April 2024
Scot
United StatesWe wished there were more towels in the bathroom. We also wish there were spare blankets in the closet. Other than that, we didn't have any other issues or concerns.
As we were on vacation and interested in seeing the tourist destinations in London the location of the hotel was excellent. Additionally, the staff was friendly and extremely helpful when answering questions or helping make arrangements with taxis, determining distances to various sights, etc. The room was spacious, clean, and super comfortable. We would definitely make a return stay the next time in London.
Stayed in March 2024
Reviewed: 28 April 2024
Ali
United KingdomNot told at checkout about the tip added in to the booking. Found out later in the emailed invoice.
Attentive staff, stylish, calm, luxurious
Stayed in April 2024
Reviewed: 27 April 2024
Simon
United KingdomRoom was a tad small
Location
Stayed in March 2024
Reviewed: 27 April 2024
John
United KingdomNothing
Interesting decor, great location, good facilities and excellent staff. Very smart rooftop bar.
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
GuernseyGood room plus good residents lounge plus good restaurants
Stayed in April 2024
Reviewed: 26 April 2024
Sheref
United KingdomEverything about the hotel is great The whole hotel has amazing restaurants and one of the best Spa in London.
The hotel is amazing and the best super beauty hotel in London. Alex and Tom really helpful and will come in and try their best to get you bookings for the best restaurants and clubs in central London also I like to say the receptionist Calantha was super helpful I am polite sure that the booking for the room was a comfortable stay
Stayed in April 2024
Reviewed: 26 April 2024
Hilla
IsraelLocation, atmosphere, facilities and spa specifically, the staff
The londoner is one of the greatest in London. Very welcoming and clean, great location great staff
Stayed in April 2024
Reviewed: 26 April 2024
Ashley
AustraliaThere are no power points in the bathroom for hair maintenance!! The water on the shower floor needs a better catcher
Location and vibe was amazing!!
Stayed in April 2024
Reviewed: 25 April 2024
Linda
United KingdomNothing do dis like
Everything, location, staff, facilities… most of all the heated seat toilet… WaW- I want one!!
Stayed in March 2024
Reviewed: 24 April 2024
Brad
CanadaLocation, amenities, size and style and quiet
Stayed in April 2024
Reviewed: 24 April 2024
Sheref
United KingdomGreat service
Very nice
Stayed in March 2024
Reviewed: 23 April 2024
Robert
United KingdomLovely room and spa area
Stayed in April 2024
Reviewed: 23 April 2024
Pille
EstoniaNothing
Superb location, elegant lobby and bar.
Stayed in April 2024
Reviewed: 22 April 2024
Brenda
United KingdomThe staff, service and hotel was exceptional. The location is one of the best in London. I will definitely be returning.
Stayed in April 2024
Reviewed: 22 April 2024
Philip
United KingdomWell located - great range of facilities especially pool and spa area; different dining options (including snacks for breakfast) and live music.
Stayed in April 2024
Reviewed: 22 April 2024
Ian
NorwayGym gets busy during morning hours so you may not get your preferred machine. Breakfast is pricey, although there are great alternatives within 15 min walk from the hotel.
Location made it easy to walk everywhere. Facilities were modern, clean and the gym had quality machines. Service was exceptional.
Stayed in April 2024
Reviewed: 22 April 2024
Gillian
United KingdomBreakfast was excellent the service very efficient and was really friendly, and there was plenty of choice. The location was right in the heart of Leicester Square and only a short walk to everywhere we needed to be. The quite residents lounge was just the place before and after londons hustle and bustle. And the reception couldn't have been more attentive.
Stayed in April 2024
Reviewed: 22 April 2024
Kaveh
AustraliaOverall experience was very positive, I found the breakfast buffet at Londoner to be a bit limited (particularly with no hot buffet), but the quality was amazing. A bit disappointed with the in-room dining. The quality and presentation of the food were below expectations (from such an amazing hotel).
Staff, staff, staff. The staff were great. From the front desk to the housekeeping team, everyone was friendly and accommodating. The room was comfortable and well-furnished. The hotel's location was ideal.
Stayed in March 2024
Reviewed: 21 April 2024
Andy
United KingdomThe hotel is very well maintained, had a relaxed feel but oozed class. The staff were amazing and attentive
Stayed in April 2024
Reviewed: 21 April 2024
Kathryn
United KingdomNothing
Great location and facilities
Stayed in April 2024
Reviewed: 21 April 2024
Bin
Germanystorage space is a bit tight in our room. I can only unpack one of the two suitcases.
almost everything. especially the warmth of the receptionist (Michelle) and all the employees we met in the hotel during our stay of 6 nights. The location is perfect too. everything is so close.
Stayed in April 2024
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