38 Leicester Square, Westminster Borough, London, WC2H 7DX, United Kingdom
#54 of 1,009 hotels in London
Guests' ChoiceBased on 3567 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.7
Facilities
9.4
Staff
9.3
Value for money
8.3
Free WiFi
9.2
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End of dialog contentReviewed: 13 April 2024
Richard
United KingdomRoom is very small
My favourite breakfast in London. Very comfortable bed and very high quality finish
Stayed in March 2024
Reviewed: 13 April 2024
Racha
United Arab EmiratesReally, nothing!
The location is superbe! It was literally a walking a distance from most of the places we wanted to visit! Customer service was truly exceptional! We arrived early morning and since our room was still not ready for check-in Thomas at the reception gave us an upgrade so we can have a relaxing experience after our long flight! Also, the rooftop bar was a big PLUS! It was a great place to hang out with our friends
Stayed in March 2024
Reviewed: 13 April 2024
Paula
United KingdomNothing not to like
Everything we always do
Stayed in March 2024
Reviewed: 12 April 2024
Samuel
United KingdomNothing
Fantastic location. Friendly staff and amazing facilities
Stayed in April 2024
Reviewed: 12 April 2024
Samuel
United KingdomNothing
Everything 👍🏽
Stayed in April 2024
Reviewed: 10 April 2024
Becci
United KingdomThe service was incredible, the location was amazing, the bed was very comfortable, the bathroom facilities were impressive, the check out at 12pm is massively appreciated.
Stayed in April 2024
Reviewed: 10 April 2024
Gus
IrelandNothing, I rarely say that. But it was absolutely fantastic. Expensive - but I believe it was worth every penny.
Amazing property, design is fabulous. Location excellent. Fantastic staff, the lady who checked us on was wonderful. Excellent breakfast. Absolutely wonderful. Leisure facilities are excellent. Very accommodating to food allergens at breakfast. Attention to detail is incredible, the umbrella in the room, the artwork, the view of leicester square and the picture windows to take in that view.
Stayed in April 2024
Reviewed: 10 April 2024
Rosalyn
United KingdomBreakfast was amazing the best I ever had location was brilliant
Stayed in January 2024
Reviewed: 8 April 2024
Jasmeet
United KingdomWe love everything
Location, ambience, hospitality
Stayed in April 2024
Reviewed: 8 April 2024
Morgana
United KingdomNothing - it was fabulous!
The location is fantastic, right in the heart of it all. The hotel itself was fabulous, especially the decor! Staff were very friendly and helpful. Amenities were really great - we used the pool, sauna and steam room at 9pm which was really relaxing.
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United KingdomExcellent,from door staff to the personal showing you to your room,nice touch you get a free drink on the house when you book in.
Stayed in April 2024
Reviewed: 7 April 2024
Mark
United KingdomCharged £5.50 for filtered tap water which really is disgusting and felt wrong. Breakfast for £40 a head is pretty steep
Better than expected quality , quiet oasis in central location
Stayed in April 2024
Reviewed: 7 April 2024
Elaine
United KingdomNothing
Exceptional hotel & wonderful staff. From the moment you stepped through the door they couldn’t do enough for you.
Stayed in April 2024
Reviewed: 6 April 2024
Jacqueline
United KingdomBreakfast. Expensive for what it included
Great
Stayed in April 2024
Reviewed: 5 April 2024
Rosie
United KingdomA heartfelt thank you to the team at The Londoner Hotel. Having a child with severe allergies, every outing becomes a nerve-wracking experience. But from the moment we arrived, Simon Wong, Ben Chambers and their team provided exceptional care. Their attention to detail in meal planning, welcoming notes, and overall thoughtfulness made our weekend truly memorable. We deeply appreciate the kindness and commitment to safety displayed by your hotel and team, allowing us to enjoy our stay without fear. Your efforts meant the world to us. Thankyou once again Rosie
Stayed in April 2024
Reviewed: 3 April 2024
Stacey
United Kingdomlocation was perfect and hotel was beautiful staff couldn’t do enough for you
Stayed in April 2024
Reviewed: 3 April 2024
Victoria
United StatesLobby was very inviting, to enjoy a drink or read a book
Stayed in April 2024
Reviewed: 3 April 2024
Akindeji
SwitzerlandIt was too expensive
Very clean, great facilities and excellent staff
Stayed in March 2024
Reviewed: 2 April 2024
Paul
United KingdomAddition of service charge to bills in bars. I do not object to tipping and in fact I would tip well for good service but I do object to the routine addition of a discretionary charge. That is poor
Exceptional staff who were professional and polite.
Stayed in March 2024
Reviewed: 2 April 2024
Mohammed-ksa
Saudi Arabianothing
location clean facilty staff welcoming
Stayed in January 2024
Reviewed: 1 April 2024
Robin
SwitzerlandRoom size could have been bigger and more closet space.
Facilities of the hotel.
Stayed in April 2024
Reviewed: 1 April 2024
Justine
United KingdomNothing
Service
Stayed in March 2024
Reviewed: 1 April 2024
Cristina
EcuadorThe location is super, near to absolutely everything.
Stayed in March 2024
Reviewed: 1 April 2024
Alex
United KingdomSpa was a little disappointing, steam room is awful / dirty, doesn’t reflect the rest of the hotel
Beautiful hotel, great sized room, great bars and restaurants within the hotel.
Stayed in March 2024
Reviewed: 30 March 2024
Eli
IsraelAmazing stay . Will definitely come back soon
Stayed in March 2024
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