Derby Road, Bournemouth, BH1 3QE, United Kingdom
#32 of 70 hotels in Bournemouth
Guests' ChoiceBased on 287 hotel reviews
7.5Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
7.4
Staff
9.0
Value for money
8.0
Free WiFi
7.2
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End of dialog contentReviewed: 14 May 2024
Chris
United KingdomRoom was warm
Location only a short stroll from the beai
Stayed in May 2024
Reviewed: 13 May 2024
Susan
United KingdomNothing to dislike
Location was superb. Staff were very helpful, nothing was too much trouble.
Stayed in April 2024
Reviewed: 11 May 2024
Sheila
United KingdomAll good.
Super helpful staff, really comfortable accommodation, quiet, on site parking, not far from Bournemouth.
Stayed in May 2024
Reviewed: 10 May 2024
Rishabh
United KingdomRestaurant area can be improved
Hotel is located very near to the beach. Rooms were clean and comfortable. We enjoyed our stay.
Stayed in May 2024
Reviewed: 9 May 2024
Teresa
United KingdomThis is a hotel that could do with a bit of TLC. The staff were great, but the decor, the public areas, and the rooms are all looking a bit tired, a bit scruffy and unloved. It needs some care and attention. I was surprised to discover that it is a 4* hotel.
The rooms were comfortable, and quite clean. The breakfast was limited but tasty.
Stayed in May 2024
Reviewed: 9 May 2024
Kamil
United KingdomShowers are too small
Location and parking
Stayed in May 2024
Reviewed: 4 May 2024
Sean
United KingdomIt would have been nice if they had t.v's with sport on. But that is a minor detail
Clint and the team were excellent. They couldn't do enough to make my stay enjoyable.
Stayed in May 2024
Reviewed: 2 May 2024
Matthew
United KingdomLow shower pressure
Friendly staff and good breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Louis
United KingdomNo hot water and our room was very loud all night so didn’t sleep well.
Staff were nice.
Stayed in April 2024
Reviewed: 29 April 2024
Johnston
United KingdomThere was a bit of noise from the neighbours in the other room. Walls were a bit thin. But I still was able to sleep peacefully.
It was clean and great distance to the train station and also city centre. Very nice and peaceful neighbourhood. The hotel is also looking great from the outside and also inside.
Stayed in April 2024
Reviewed: 29 April 2024
Yassir
United KingdomNothing to dislike.
The staff was really helpful and courteous. The room was clean and comfortable. The washroom was clean and adequate.
Stayed in April 2024
Reviewed: 27 April 2024
Karlee
United KingdomThe property had stains every single inch of the carpet, which made the room feel dirty. They didn’t even really look like they had been attempted to be cleaned, and they were literally EVERYWHERE. the bathroom and shower were extremely cramped and small, I think if you were anywhere above the average weight you would generally struggle to get inside the shower as it was a lot smaller than normal ones, I’m a petit short woman and even I was lacking of room in there. there wasn’t any decorative items like pillows or lamps in the room which made it feel less cosy than a normal hotel room, and there wasn’t a towel in my room only a hand towel and bath Matt. Never the less I still feel like for a “budget” style hotel I got what I paid for. The room was affordable so even with the above being said I could really expect more considering what I paid.
I liked the fact that it was good value for money, the staff were extremely friendly and helped me with my luggage as there was no lift in the property. The bed in my superiors room was MASSIVE which was a massive pro for me! the room which I had was spacious.
Stayed in April 2024
Reviewed: 25 April 2024
Ryan
United KingdomLack of cleanliness - spider webs etc
Easy to get to - receptionist was great!
Stayed in April 2024
Reviewed: 25 April 2024
Richard
United KingdomGood size bedroom with large windows. Very warm in the room though - Bathroom clean and new but shower very small. Great breakfast and friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Dave
United KingdomDisappointed with the very narrow bathroom
Stayed in March 2024
Reviewed: 23 April 2024
Elizabeth
United KingdomThe strong smell of the corridors.
Location excellent. Neighborghoud very quite. Means od transportation very good.
Stayed in April 2024
Reviewed: 21 April 2024
Kevin
United KingdomProblems with water supply. No lift. And rowdy noisy guests who kept us awake from 4 am to 5 pm
Staff were very helpful and managed various problems well.
Stayed in April 2024
Reviewed: 19 April 2024
Michael
United KingdomRooms too hot, felt a little small and cramped. Walls very thin so very noisy.
Location and staff
Stayed in April 2024
Reviewed: 18 April 2024
Mark
United KingdomI haven't got anything negative to say
The staff were really helpful and friendly and went out of their way to help you
Stayed in April 2024
Reviewed: 17 April 2024
Tushar
United KingdomWe travelled with young children and were looking forward to a quiet night’ sleep. Around 12:30 and 1:30 in the night we all woke up hearing loud shouting and swearing noises. At 2:30 am, there was a big noise two doors away ( but felt next door) was trying to break down the rooms door and force inside. There was a woman inside the room, who must have been terrified as the man was swearing and threatening loudly. The hotel staff only intervened after 20 mins and seemed to have taken the man outside for the third time. At 4:00 am the man must have got some tools or hammer to break the door and almost broke the door. I was quite worried about my children and was going to call the police. The hotel staff then called the police and I could hear police arresting the man. This completely spoiled the stay. The hotel staff while friendly and nice were just not able to manage this situation until it was a disaster. In the morning, I could see the damage to the door and all the rubble lying on the floor which meant a lot of force was used and it must have spoiled everyone’s night due to this person.
Staff are friendly and caring. Location is great.
Stayed in April 2024
Reviewed: 15 April 2024
Barghouthi
United KingdomShower was not working well, needed maintainance
Stayed in April 2024
Reviewed: 15 April 2024
Mark
United KingdomLift was broken, but luckily I only had one flight stairs with suitcase.
Convenient for getting to locations I needed and close enough to train station to walk. Clean, good sized room, quiet and comfortable. Easy check out despite it being 0400 hours. Friendly staff.
Stayed in March 2024
Reviewed: 15 April 2024
Richard
United Kingdomshower was a trickle, better chance of getting water pressure in a Mumbai slum. breakfast was reasonably priced but not edible!
location is great, staff were all nice.
Stayed in April 2024
Reviewed: 15 April 2024
Okechukwu
United KingdomThe bar wasn't open until 6pm.
The reception was good from the staff I met most especially from Mr VILKRAM. I recommend Mr VILKRAM for a work weldone.
Stayed in April 2024
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