Berwick Pond Road, Rainham, RM13 9EL, United Kingdom
#2 of 2 hotels in Rainham
Guests' ChoiceBased on 692 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
7.8
Facilities
7.0
Staff
8.0
Value for money
7.5
Free WiFi
7.8
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End of dialog contentReviewed: 27 April 2024
Stuart
United Kingdomon arrival the toilet had a milk sachet in it and a blue rubber glove on the back of the toilet..Also when got up in the morning we found something was missing from the bathroom that we had brought with us. told reception who looked into it..Told us to email the manager Also first night continental breakfast was toast.butter spooned on plate. and jam. tea or coffee .second morning slightley better
location
Stayed in April 2024
Reviewed: 22 April 2024
Rita
United KingdomNo cooked breakfast
Was disappointed they only did continental breakfast, and it was not included in the price.
Stayed in April 2024
Reviewed: 15 April 2024
Anthony
United KingdomCould be cleaner
It was very quiet
Stayed in April 2024
Reviewed: 10 March 2024
Glenn
United KingdomThe carpets, which clearly haven't been washed or replaced where necessary in 50 years...
Comfortable bed, TV
Stayed in March 2024
Reviewed: 5 October 2023
Sandra
United KingdomBed not comfortable would have liked to be able to split the bed. Plug sockets to charge phone was in a bad location
Location and parking. Room size
Stayed in October 2023
Reviewed: 7 August 2023
Daniel
United KingdomThere was a lot of noise coming from quite a few of the rooms on the 1st floor, lots of shouting and banging and moving between the rooms. The breakfast was probably the worse breakfast I’ve ever been served, the sausages were pretty much inedible along with the bacon and cold beans and mushrooms. Had paid extra for the breakfast so was disappointed.
The young lady on reception was very helpful and welcoming. The room was clean and the bed was comfortable. Good price too.
Stayed in August 2023
Reviewed: 25 July 2023
Dziunikowski
United KingdomCleanes out side room, and in dining room.
Very big room, with very big bathroom.
Stayed in July 2023
Reviewed: 5 July 2023
Ighere
NigeriaThe customer service
Stayed in July 2023
Reviewed: 4 July 2023
Anthony
United KingdomCarpets, curtains and blinds are heavily stained and so was the table clothe at breakfast. You get what you pay for so would stay here again
Easy to get to from the M25 and lots of parking
Stayed in July 2023
Reviewed: 25 June 2023
Abdul
United KingdomNice property
Stayed in June 2023
Reviewed: 21 June 2023
Cobb
United KingdomVery limited facilities Shabby seating in bar area Corridor carpets need cleaning Bed needs changing - it was so rickety
Nice Bathroom Friendly staff Breakfast ok
Stayed in June 2023
Reviewed: 18 June 2023
Simon
United KingdomNo food available
Lovely location
Stayed in June 2023
Reviewed: 29 May 2023
Karen
United KingdomAll good
Really friendly helpful staff. Clean and comfortable and good value for money
Stayed in May 2023
Reviewed: 27 May 2023
Rebecca
United KingdomThe location is not easy to find if travelling on public transport especially late at night.
very spacious good priced penthouse suite. staff were great and it was a good place to stay.
Stayed in May 2023
Reviewed: 24 May 2023
Marc
United KingdomIs generally a little dated and could do with a bit of a deep clean/repaint in places. Breakfast wasn't anything special inc bacon which was almost inedible
All seemed clean and staff were all friendly. Location is very peaceful. Bar snacks tasty and good in lieu of restaurant being open. Good value considering location
Stayed in May 2023
Reviewed: 24 May 2023
T
United KingdomNothing much to add little bit of more frienliness of staff.
Very quite nice place. Definitly value for money and plenty of free parking at the premises
Stayed in May 2023
Reviewed: 23 May 2023
William
United Kingdom,.Sadly the restaurant and bar weren't open
Great location, lovely big bedroom.I would definitely stay again
Stayed in May 2023
Reviewed: 27 April 2023
Gloria
NigeriaIt’s distance to bus stops.
It was clean and the staff on duty did great.
Stayed in April 2023
Reviewed: 23 April 2023
Mark
United Kingdomsalien that was on duty on out late check in was really helpful! well done
Stayed in April 2023
Reviewed: 23 April 2023
Joshua
United KingdomThe TV didn't work and there was no fridge and microwave
Stayed in April 2023
Reviewed: 1 April 2023
Gordon
United KingdomSome of the decor was dated.
Good value for money. Quiet location. Good shower
Stayed in March 2023
Reviewed: 30 March 2023
Peter
United KingdomBreakfast was revolting. cheap products and poor quality. You have to pre book the time and what you want, which isn’t ideal. if you change your plans, you miss it.
price!
Stayed in March 2023
Reviewed: 10 March 2023
Bradley
United KingdomRoom was a bit chilly. Curtains needed some TLC.
Value. breakfast.
Stayed in March 2023
Reviewed: 4 March 2023
Mark
United KingdomTired
Friendly staff
Stayed in March 2023
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