Coldeast Drive, Southampton, SO31 7PT, United Kingdom
#71 of 176 Holiday rentals in Southampton
Guests' ChoiceBased on 1254 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.7
Facilities
7.9
Staff
9.0
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 9 May 2024
Karen
United KingdomMy only niggle was the tv. Spent ages trying to find normal live free view tv channels. Did not achieve it. Had to go through iplayers. Not everyone wants to watch films or kids cartoons.
Basement room 001 was huge. A nice kitchenette that had everything necessary. Large bathroom. I can’t find a fault. The grounds were lovely. Sat outside in the sun, very relaxing.
Stayed in May 2024
Reviewed: 8 May 2024
Eva_m_m
FinlandWifi not available at all in our room. As we traveled from other country - no adaptor available (not even for a fee) Room was quite not updated. Our puppy took all dust away under the bed - so they had an extra cleaning in the room.
Lunch was good and staff really kind and helpful. As we were traveling with our pet we appreciated much surrounding green areas.
Stayed in May 2024
Reviewed: 7 May 2024
Kay
United KingdomThird floor....2 dirty mugs left in kitchen sink with lipstick stain ....fridge had old milk stains....bath plug chain snapped and was left on side of bath.....alarm going off in reception when we arrived no reassurance from the 3 staff members looking at panel whilst 3 people were in a queue at check in desk...we have stayed 3 times before a different room each time....whilst we appreciate it is going through renovation there are cracks in walls etc the staff are generally friendly and helpful...no food served after 6pm on Sunday....no nuts available in bar area....no real designated smoking area..
Location is great ....bar area and lounge is nice and comfortable to relax in
Stayed in May 2024
Reviewed: 6 May 2024
Emily
United KingdomRooms disappointing. Need work. Bed uncomfortable
Beautiful grounds. The downstairs decor very nice. All staff lovely
Stayed in May 2024
Reviewed: 6 May 2024
Samantha
United KingdomExpensive bar, uncomfortable pillows
The size of the room, the spaciousness of the hotel, the staff
Stayed in May 2024
Reviewed: 5 May 2024
Ian
United KingdomRoom required a refresh
Dinner and breakfast just about acceptable
Stayed in April 2024
Reviewed: 5 May 2024
Suzanne
United KingdomThe property is lovely but could do with a lick of paint in the rooms. The finish was a bit untidy.
I like how peaceful the area is
Stayed in May 2024
Reviewed: 2 May 2024
Khaled
United KingdomNice building. quite and beautiful surroundings.
Stayed in February 2024
Reviewed: 2 May 2024
Jackman
United Kingdomit was all great but the room was cold. someone came and popped the heating on and all fine. food is amazing
Stayed in April 2024
Reviewed: 30 April 2024
Suzanne
United KingdomNo lift
It was clean, comfortable and the room had all we needed.
Stayed in April 2024
Reviewed: 29 April 2024
Stephen
United KingdomThe room decoration was a little tired and the bathroom had a little mold.
I was very please with the restaurant, staff and reception staff. I would especially mention my waiter, Harry for praise.
Stayed in April 2024
Reviewed: 28 April 2024
Georgia
United KingdomThe rooms were really noisy and you could hear everything despite their size.
Beautiful building and great dinner at the restaurant which was super tasty. There are lots of different venues to relax in including a bar, lounge and the restaurant.
Stayed in April 2024
Reviewed: 23 April 2024
Dawn
United StatesBeautiful
Stayed in April 2024
Reviewed: 22 April 2024
Shahid
United KingdomSlightly tired decor - could use a repaint
Excellent staff - Faye at reception was very friendly and helpful. Restaurant staff were also amazing
Stayed in April 2024
Reviewed: 18 April 2024
Chris
United KingdomThe room was a bit tatty, bathroom was pretty worn out with cracked tiles & mouldy silicone.
Outside & reception/lounge areas really nice, staff friendly too.
Stayed in April 2024
Reviewed: 16 April 2024
Louise
United KingdomThe decor in the room is a bit basic
A good location. Front of house is lovely. The room was very clean.
Stayed in April 2024
Reviewed: 15 April 2024
Mervyn
United KingdomI was in a basement apartment as I had my dog , I felt cut off from the main hotel
The location, wonderful grounds and the pods !
Stayed in April 2024
Reviewed: 13 April 2024
Nicola
United KingdomLovely hotel. Spacious family room, with mini kitchen in the lounge area. Beds were rather uncomfortable and the shower room was a bit small and awkward, but the room was otherwise fab. Nice breakfast, very good quality food, but only allowed to select one option from the menu (plus hot and cold drinks), no separate buffet area for cereal etc. Enjoyed a very nice evening meal in the hotel restaurant, too. Very pleasant, helpful staff.
Stayed in April 2024
Reviewed: 12 April 2024
Matt
United KingdomCobwebs in room on walls , could have been cleaner but an overall great time
Location Food
Stayed in March 2024
Reviewed: 8 April 2024
Jonathan
United KingdomThe room wasn't as advertised. Should have had a kitchen which is why I booked it as have small child whose milk bottles needed heating. Also toilet seat hanging off, toilet roll holder broken. No sheets for sofa bed. Room felt forgotten about
THe staff were fantastic. Very helpful.
Stayed in March 2024
Reviewed: 8 April 2024
Angell
United KingdomRooms could do with being revamped. They are nice but they could be a lot better.
Love the entrance, the overall look of the hotel inside and out. Rooms are very large and spacious.
Stayed in March 2024
Reviewed: 1 April 2024
M
United KingdomLove the friendly staff and the Pod
Stayed in April 2024
Reviewed: 31 March 2024
Gary
United Kingdomnice breakfast
Stayed in March 2024
Reviewed: 28 March 2024
Terry
United KingdomThe Hotel is 90% there, it just needs some finishing off, who owns the Hotel needs to spend time, 1 hour in every room and look at the walls - there are small marks every where, the room doors need touching up there are paint chips on all of them, the bathroom - grout is missing and never been applied, mastic needs repairing, again marks on walls, tile on shower has drill holes where shower has been moved and not been plugged, shower curtain creased where fitted new without ironing, Table in lounge has marks on it, part of laminate flooring missing. in the reception and hall ways there are paint spots on the floor.
The Hotel Team - Excellent friendly and professional, The Grounds, The building is beautiful and great Location. restaurant food are all very good.
Stayed in March 2024
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