The Maple Manor Hotel Charlwood Road, Crawley, RH11 0QA, United Kingdom
#6 of 12 hotels in Crawley
Guests' ChoiceBased on 1794 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
8.1
Facilities
7.7
Staff
8.5
Value for money
8.2
Free WiFi
8.0
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End of dialog contentReviewed: 23 April 2024
Rebecca
United KingdomWould have been good if breakfast started earlier for people who have early flights. Room was very warm although it had a fan which helped
Good room size, Great shower, location was super easy in order to get to the airport.
Stayed in April 2024
Reviewed: 17 April 2024
Jen
United KingdomThe room was very hot even with the fan on
Nice comfortable rooms with everything you need for an overnight stay. Lovely breakfast and easy to order food on an evening
Stayed in April 2024
Reviewed: 15 April 2024
Jennifer
United KingdomWould have been nice if there was a restaurant on site
Room was clean and sufficient, location was excellent for Gatwick airport, bonus was that I could leave my car on site for the weekend.
Stayed in April 2024
Reviewed: 11 April 2024
Truscott
United KingdomLocation very good, breakfast was somewhat underwhelming, cold buffet only.
Stayed in March 2024
Reviewed: 10 April 2024
Richard
United KingdomDamp under floor to the shower room. Vinyl stained
Great breakfast, warm room
Stayed in April 2024
Reviewed: 9 April 2024
Lisa
United KingdomSome staff.
The reception and housekeeping staff wer e excellent- proffesional, kind and helpful. But all in all a somewhat chequered experience, mainly dure to lack of proper maintainence, etc. No wardrobes in rooms and so called "bath/shower" towels not big enough to leave mother.
Stayed in April 2024
Reviewed: 8 April 2024
Isobelle
United KingdomNice staff - lovely breakfast. Booked a taxi return to airport for next morning.
Stayed in April 2024
Reviewed: 7 April 2024
Stella
United KingdomBreakfast was only continental was disappointed to find out there was no cooked breakfast.
Room was lovely
Stayed in January 2024
Reviewed: 5 April 2024
Ann
FranceComfortable. Nice continental breakfast
Stayed in April 2024
Reviewed: 4 April 2024
Lk1965
AustraliaVery friendly and helpful staff. Great if you land in Gatwick. Room was clean and comfortable.
Stayed in March 2024
Reviewed: 1 April 2024
Denise
United KingdomYou could hear people from the next room in their bathroom taking a p
Stayed in March 2024
Reviewed: 27 March 2024
Michelle
United KingdomThe kitchen was closed so had to either go out for food or order take away which was disappointing. The bar is a couple of shelves with very minimal stock.
The location is ideal for early morning flights from Gatwick
Stayed in March 2024
Reviewed: 27 March 2024
Stephen
United KingdomA really comfortable bed and a lovely room. Jade on reception was absolutely brilliant and really looked after us from the very moment we arrived until we left on the Tuesday. We can’t recommend and state highly enough how much her attentiveness added to in a positive way to our stay. She showed a genuine interest in us have the best stay at the hotel and was so helpful. She is definitely one of the positives about this hotel.
Stayed in March 2024
Reviewed: 25 March 2024
Scott
United KingdomCharged for parking whilst away
Cosy, clean, professional, staff were helpful
Stayed in January 2024
Reviewed: 25 March 2024
Cpa
United KingdomNo restaurant
Lovely staff, comfortable bed, nice room
Stayed in March 2024
Reviewed: 24 March 2024
Judith
United KingdomThe room was on the ground floor next to the bar therefore disturbed at 1.30 in the morning when a group of people were outside the room having drinks 😡
Nice boutique hotel close to the airport
Stayed in March 2024
Reviewed: 22 March 2024
Nikki
United KingdomCan't think of anything. There was no restaurant but we wanted to eat in Crawley anyway.
Very friendly greeting by the young lad at reception. He was also very helpful when we couldn't understand how to view the TV. It seems it's an unusual set up though, and you can't view mainstream TV like bbc1 itv etc. you can get BBC iPlayer but not itv. Not a problem, just a bit odd. Very comfortable bed. Perfect location for Purple Parking if you are off on holiday.
Stayed in March 2024
Reviewed: 21 March 2024
Susan
United KingdomCar park is a bit rough in places
Very convenient for Gatwick airport
Stayed in March 2024
Reviewed: 18 March 2024
Adrian
United KingdomThe room was dusty need deep clean
Location was very good easy to find
Stayed in March 2024
Reviewed: 17 March 2024
Michael
United KingdomNothing, was ideal for one night before catching our flight from Gatwick.
Location, clean and very friendly and professional staff.
Stayed in March 2024
Reviewed: 15 March 2024
Alisha
United KingdomMaybe more variety for breakfast or add on options for dinner?
Very cozy comfortable place in a rustic setting. It’s really a manor renovated into a hotel.
Stayed in March 2024
Reviewed: 14 March 2024
Andy
United KingdomThe room was absolutely boiling hot - it was literally like being in a sauna, even when we turned the radiator off, it was still hot! The pillows were awful.
The location and value for money was very good. The receptionist was very helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Lewis
United KingdomThis time I was on the airport side which was a little noisy but I expect that as it's so close to Gatwick. It's a pity they don't have a restaurant.
The breakfast was continental which was fine for me. The staff were very helpful.
Stayed in March 2024
Reviewed: 10 March 2024
Carole
United KingdomNo atmosphere
Very good lady on reception very helpful.
Stayed in January 2024
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