9/10 Shorehead, Stonehaven, AB39 2JY, United Kingdom
#4 of 7 hotels in Stonehaven
Guests' ChoiceBased on 277 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Audrey
United KingdomOn the top floor so quite a climb to get there. No lift. Breakfast is a plentiful varied continental. No cooked breakfast.
The view over the harbour was lovely both from our room and restaurant. Nice restaurant. Dinner lovely. Staff very pleasant and helpful. Room comfortable and nice decor.
Stayed in April 2024
Reviewed: 19 February 2024
Angela
United KingdomThere’s no lift (it’s an old building so not really appropriate) but we were at the top of the building and it was quite a hike. The continental breakfast was very basic and limited. There needs to be toast or a bread roll.
On the harbour - fabulous views. The location is second to none and the food in the restaurant was delicious
Stayed in February 2024
Reviewed: 3 December 2023
Idalina
United KingdomRoom needed heating
Everything
Stayed in December 2023
Reviewed: 24 November 2023
May
United KingdomRoom was located away at the top of the building , small size , drafty , poor insulation and basic continental breakfast .
Amazing views, comfortable room and bed . Fantastic restaurant and food .
Stayed in November 2023
Reviewed: 19 November 2023
Stuart
United KingdomThe WiFi in my room (top floor) was non-existent
Very nice bedroom. Pub and restaurant looked great.
Stayed in November 2023
Reviewed: 7 November 2023
Kimberly
CanadaHair dryer didn’t work well, checkin wasn’t marked, so a little lost checking in and assistance with bags up the stairs could have been a bit better
Restaurant and staff were fabulous … would loved to have tried the pub food too, but, happy hour in the pub was great fun
Stayed in October 2023
Reviewed: 6 November 2023
Baz
United KingdomBreakfast could be better organised
Perfect location and lovely room with a view - fantastic bar with great beers and an interesting menu
Stayed in October 2023
Reviewed: 1 October 2023
Elizabeth
United KingdomLocation excellent over looking the harbour. Small town with a very friendly vibe. Excellent food quality and choices Many different beers to choose from.
Stayed in September 2023
Reviewed: 13 September 2023
Kathy
United KingdomHappy with continental breakfast but offering varied and croissants could have been fresher. No toast or yogurt one day, no cheese the next. Trivial really, everything else great
Gorgeous views from top floor room. Very comfortablel and well appointed. Great choice of beers and lovely restaurant. Free car park and lovely seaside walks. Tidy beach for swimming.
Stayed in September 2023
Reviewed: 11 September 2023
Graham
United KingdomNo cooked breakfast but the continental breakfast was adequate
The room I had was really nice. The bed was comfortable and the view from the window was something else! The meals were nice and freshly cooked. Very nice stay.
Stayed in September 2023
Reviewed: 8 September 2023
Elizabeth
United KingdomNeeds to b cleaner
Location
Stayed in September 2023
Reviewed: 4 September 2023
Vak0208
SwitzerlandGreat beds, super friendly staff, top location
Stayed in August 2023
Reviewed: 22 August 2023
Eric
AustraliaThe stairs…breakfasts a bit boring
Location
Stayed in August 2023
Reviewed: 18 August 2023
Elspeth
United KingdomRoom very dark, expensive compared with similar properties in other locations especially as no cooked breakfast available.
Beautiful harbour views, lovely restaurant within the accommodation. Very nice breakfast.
Stayed in May 2023
Reviewed: 13 August 2023
Stuart
United KingdomRooms are on 2nd & 3rd floors. Stairs very steep. As a 74yr old struggled a bit. We were on 3rd floor.
Excellent location. Staff friendly. Food excellent. No hesitation would go back.
Stayed in August 2023
Reviewed: 7 August 2023
Carol
AustraliaStairs
Great location. Nice room with perfect view
Stayed in August 2023
Reviewed: 1 August 2023
Marijke
BelgiumWe had to remind them twice that we already payed. We were promised a two-seater in both rooms but there was only a chair. The shower screen didn't help to keep the bathroom floor dry. The floor of the room was not level. The beds were very small. The breakfast was not vegan friendly. There was no butter on the first day and no toast on the second day.
Excellent location. Great views from the window. Clean rooms.
Stayed in July 2023
Reviewed: 23 July 2023
Maggie
United KingdomLots of stairs - not suitable for all (no lift) Only a continental breakfast in the morning - fine for us but some might expect more
Lovely small, very friendly hotel, absolutely gorgeous view from our room.. great bar downstairs with a huge beer selection and even bigger whiskey selection, nice restaurant on middle floor Rooms well modernised
Stayed in July 2023
Reviewed: 16 July 2023
Elizabeth
United Kingdomconsistency with breakfast could b better
Great position friendly staff
Stayed in July 2023
Reviewed: 14 July 2023
Gail
IrelandViews from the room were spectacular. The bar was great, really nice setting and the selection of drinks was great. Could do with a few more flavoured gins (but that's just personal preference). Staff were super friendly and great to chat to. Food was also really good. Didn't realise breakfast was included which was a bonus. Simple breakfast (Cereals, pastries and cold cut meats and cheeses) but still good 😊
Stayed in July 2023
Reviewed: 10 July 2023
Norbert
GermanyUnfortunately, the bathtub was dirty and there were still socks in the room from the guests before.
Very cozy hotel with a beautiful view of the harbor. Breakfast was included even though it said it's not included. Very tasty food in the restaurant and a huge selection of whiskey in the in-house pub.
Stayed in July 2023
Reviewed: 9 July 2023
Katja
AustriaOur bathroom was very dirty unfortunately, there was something really disgusting between the toilet and shower and there was no toilet paper. The wifi didn’t work in our room (2nd floor)
The location and the view from the window was perfect and the staff was really nice and friendly!
Stayed in July 2023
Reviewed: 1 July 2023
Alexander
IsraelPoor Internet in the room. In the Judas room the shower wasn't perfect.
Perfect location, wonderful sea view, superb breakfast, mega friendly personnel. The guys helped us with the desserts for the hungry kids when the kitchen was already closed. Very comfortable beds.
Stayed in June 2023
Reviewed: 1 July 2023
Deborah
United KingdomNothing at all.
Very clean, staff were friendly and welcoming. Nice bed linen and comfortable bed, though double and not King Sized.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content