9/10 Shorehead, Stonehaven, AB39 2JY, United Kingdom
#4 of 7 hotels in Stonehaven
Guests' ChoiceBased on 277 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.7
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: 5 October 2021
Martin
United KingdomPersonally would have liked a cooked breakfast
The location, fantastic view of the Sunrise
Stayed in September 2021
Reviewed: 5 October 2021
Alun
United KingdomIt was a little confusing trying to find the reception to check in. There's no official desk. Check in wasn't as welcoming as I would have liked, but it was adequate. The lack of reception desk made it a little challenging on the Sunday when I had to leave around 830am in the morning before the Dining room was open (where you check in) and there were no signs on how to actually leave the hotel or where ! I found the door at last. the bed itself was comfortable but the pillows were far too soft and like cream crackers. I used all four of mine for a decent night's sleep. The wifi didn't reach the top floor of the building, so wifi did not work in the room I was in at all. Challenging as I had to use my phone to connect to the outside world...
THe location was wonderful. The views of the bay were outstanding. It was a quiet room with enough space and a good sized bed. The bed itself was very comfortable, and it was easy to regulate the temperature of the room. A delight to stay. I was also grateful for the little bottles of water in the room on arrival. The bathroom was good too, with a deliciously deep long bath for a long proper soak, and the shower was hot enough and powerful enough to be enjoyable. THe food in the restaurant was amazing quality for the price and the service in the restaurant was friendly, polite, efficient, and very welcoming. No complaints there at all.
Stayed in October 2021
Reviewed: 27 September 2021
Chris
United KingdomIncredible continental breakfast - fruit, ham, cheese , pastries, butteries (must try these Aberdeen rolls ) yoghurt and buckets of fresh coffee. Gorgeous room, comfy and big TV, and set an alarm for the sunrise over the Harbour. Facing due East has its bonuses.
Stayed in September 2021
Reviewed: 18 September 2021
Margaret
United KingdomOnly issue was all the stairs up to the room but the view was well worth the climb.
The room was spotless, comfortable bed, stunning view over the harbour, friendly staff and enjoyable continental breakfast.
Stayed in September 2021
Reviewed: 13 September 2021
Helen
United KingdomThe stairs!!!
Location
Stayed in September 2021
Reviewed: 8 September 2021
Kathie
United KingdomSteep and many stairs up to the room and the extremely deep bath to get in to take a shower. Not suitable for disabled on anyone with bad knees!
Location of the hotel was excellent ! Room tastefully decorated.
Stayed in September 2021
Reviewed: 5 September 2021
Brent
United KingdomNothing.
Location, food and staff were all excellent.
Stayed in September 2021
Reviewed: 1 September 2021
George
United KingdomOdour from toilets in hall and stairs area. Cleanliness of hall and stairs area giving access to bedrooms could have been better.
Spacious bedroom and ensuite. Cleanliness of bedroom and ensuite. View from bedroom windows. Quality of food. Staff very pleasant
Stayed in August 2021
Reviewed: 30 August 2021
Megan
United KingdomRoom was far to hot would have been nice to have had a option for a cooked breakfast.
Great location and views.
Stayed in August 2021
Reviewed: 25 August 2021
Neil
United KingdomOnly continental breakfast.
Bed T.V. shower and some good whisky in the bar. Great place for beer drinkers and whisy drinkers. Didn't eat so can't comment.
Stayed in August 2021
Reviewed: 17 August 2021
T
United KingdomAs is the fashion these days the room was quite dark, with poor lighting options. The coffee machine did not work (and the second one stopped working half way through my cup of coffee) With no kettles in the building!! this was a bit frustrating. Perhaps this needs reviewing. Yes, the pods are a nice touch, but not if they don't work and there is no alternative. It's a bit of a climb up the stairs so travel with light luggage and a travel kettle.....
The location was fabulous, right on the harbour, a sea view room meant lots of people watching from the window. The restaurant upstairs was fabulous with more great views and windows that actually opened to let the fresh air in, this was especially good as we visited during an unexpected heat wave. The food was plentiful and the breakfast was AMAZING with our own selection of breads, hams, cheese, pastries and fruit. Staff were friendly and helpful.
Stayed in July 2021
Reviewed: 11 August 2021
Alexey
United KingdomBreakfast was far too basic, we had to have another one. Also there are no sockets by the beds at all, and doors do not give you any sound protection. The staff was friendly but we had to wait for 40 minutes for the first dish in the restaurant and 20 minutes for a pint of beer.
Amazing location and a very cozy place!
Stayed in August 2021
Reviewed: 9 August 2021
Alistair
United KingdomNothing
Great location, fantastic views, great food, and the staff were great. Great atmosphere sitting outside side people watching!!!
Stayed in August 2021
Reviewed: 7 August 2021
Paul
United KingdomNo wardrobes at all in the room made things a little difficult. The coffee .machine didn't work,kept saying filter needing cleaned. Still didn't work after cleaning filter. Would prefer a good old fashioned kettle!
Brreakfast was fantastic,continental style and lots of it. The location is spot on,looking right onto the harbour.
Stayed in July 2021
Reviewed: 6 August 2021
Betsy
United KingdomThe breakfast was excellent. It was a lovely way to start the day. The view from our room window of the harbour was beautiful. The staff were without exception first class. They are so helpful nothing is too much trouble.
Stayed in August 2021
Reviewed: 6 August 2021
Karen
United KingdomWi fi didn’t work, coffee machine didn’t work. No functioning kettle, so helpful staff member brought us 2 cups of coffee and told us we could order tea/coffee from the bar. This wasn’t practical due to stairs and the general busyness and bustle and not wanting to inconvenience staff rushing around. Felt a bit cut off and slightly neglected as a resident at times during our three night stay.
Great location. Our top floor room had stunning view. Cosy and comfortable room. Nice restaurant menu.
Stayed in July 2021
Reviewed: 4 August 2021
Beagledad
United KingdomWe dined there on the first evening and found it had a good restaurant. We came down to breakfast and found all six plates and dishes on our table were dirty. They were greasy, as if they had been washed in cold water. We didn’t bother using their restaurant again, for neither for breakfast or dinner.
It was right on the harbour with parking outside too. Lovely room with view. Nice and clean. Friendly staff. Found out when we were leaving that breakfast was included. Liked everything about the hotel bar for the cleanliness of the dishes in the restaurant.
Stayed in July 2021
Reviewed: 3 August 2021
Mr
United KingdomNo cooked breakfast option
Nice hotel overlooking the harbour Clean comfortable room Good food in the restaurant
Stayed in August 2021
Reviewed: 2 August 2021
Andrew
United KingdomBigger beds.
Great breakfast. Excellent location. Super beer.
Stayed in July 2021
Reviewed: 27 July 2021
Dawn
United KingdomOn arrival room wasn’t ready despite check being between 14:00-15:00, room wasn’t available until 15:40hrs. Disappointing after a 3 hour drive
Comfortable room with central location
Stayed in July 2021
Reviewed: 27 July 2021
Mark
United KingdomNothing
Good location, friendly staff and excellent location
Stayed in July 2021
Reviewed: 26 July 2021
Donald
United KingdomNothing really
Location Beds were really comfortable Bathroom was modern and great shower and bath 🛀 View was fantastic
Stayed in July 2021
Reviewed: 26 July 2021
Kenny
United KingdomNo cooked breakfast available.
Beautiful setting with all rooms giving a sea view.
Stayed in July 2021
Reviewed: 22 July 2021
Suzi
United KingdomLocation is excellent, covid protocols in place. Food delicious staff friendly
Stayed in July 2021
Reviewed: 20 July 2021
Gillian
United KingdomNot really a complaint but the hotel is a hotspot for socialising and, given the gorgeous weather, lots of people gathered outside every night. It wasn't really a disturbance since I don't mind a bit of noise and listening to folks having a great time ; but if you want a quiet time, then you should consider this. I had read comments about people enjoying going to sleep with the sound of the sea outside- this might be possible in the winter but not in high season, during a heatwave! Also anyone with mobility issues should avoid staying here as the rooms are all located at the top of many steep stairs.
Room was clean, bed was really comfortable and I had a gorgeous view over the harbour. All the staff were friendly, helpful and welcoming. I ate in both the bar and the restaurant and really enjoyed my meals. Breakfast was continental and was worth getting up for every day, a good selection of fresh fruit, pastries, cheese and cold meats and salmon. I extended my stay due to national train strikes and this was easily accommodated by the hotel.
Stayed in July 2021
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