7 Queen Street, Castle Douglas, DG7 1HX, United Kingdom
#12 of 24 hotels in Castle Douglas
Guests' ChoiceBased on 232 hotel reviews
8.8Cleanliness
9.4
Comfort
9.1
Location
9.2
Facilities
8.6
Staff
9.7
Value for money
8.7
Free WiFi
8.1
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End of dialog contentReviewed: 27 May 2024
Dean
United KingdomNothing really
All was good
Stayed in May 2024
Reviewed: 17 May 2024
Adam
United KingdomCentral location, food was excellent quality and the choice available was great. The team couldn't do enough for you and really personalised our needs. The room was very clean and the beds were comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
Duncan
United KingdomAll good
Good location and lovely Scottish breakfast
Stayed in May 2024
Reviewed: 30 April 2024
Fiona
United KingdomBar shut at 8 Sunday evening.
Central, clean and comfortable. Great staff
Stayed in April 2024
Reviewed: 21 April 2024
Dorothy
United KingdomComfortable, clean room and excellent breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Timothea
United KingdomThe room was very warm on arrival unfortunately even though it was turned down straight away the room remained quite warm and stuffy, opening the window we heard a strange distant hammering noise that was very irritating so couldn't leave the window open. Unfortunately one of the beds was very soft and quite uncomfortable which was a shame for such a nice room. Lastly for some reason the television was switched off at the socket which took some time to work out.
Food all round was excellent and very good value, we were told to pre book the restaurant and thank goodness we did as it filled up quickly.. Service was excellent with very friendly staff
Stayed in April 2024
Reviewed: 4 April 2024
Simon
United KingdomGreat find, attentive and accommodating staff, clean and spacious rooms. The staff made us a pack up breakfast for an early start, the cooked breakfast we had the following day was excellent. Would stay again.
Stayed in April 2024
Reviewed: 26 March 2024
Ken
United Kingdomnothing
hotel was very central. staff were great meals were very good
Stayed in March 2024
Reviewed: 11 March 2024
Ryan
United KingdomBeautiful and spacious room with lovely staff and really good breakfast
Stayed in March 2024
Reviewed: 9 March 2024
David
United KingdomExcellent staff and food .
Stayed in March 2024
Reviewed: 2 March 2024
Jane
United Kingdomgreat choice for breakfast ,evening meal much enjoyed and again a great choice available.staff freindly and very helpful ideal for taking dog as large park just across the road for early morning walk
Stayed in March 2024
Reviewed: 29 February 2024
Roslyn61
United KingdomThe temperature in the room wasn't warm enough.
Spacious nicely decorated room. We had a lovely meal in the cosy bar, good breakfast too. The staff were very friendly.
Stayed in February 2024
Reviewed: 13 January 2024
Richard
United KingdomBreakfast was lovely
Stayed in January 2024
Reviewed: 15 December 2023
Shane
United KingdomLovely girl on reception very helpful
Stayed in December 2023
Reviewed: 27 November 2023
Carolina12
United KingdomBeds weren't comfortable room alittle small. But we did only sleep in there and get changed throughout the day.
Clean rooms. Beautiful food Staff very welcoming, attentive and very friendly 😀
Stayed in November 2023
Reviewed: 6 November 2023
Myra
United KingdomOur bathroom was tiny where I think if you were on the large size it would have been an issue
Lovely friendly staff and a warm cosy feel to the whole hotel. Excellent breakfast and service with a smile
Stayed in August 2023
Reviewed: 3 November 2023
Elaine
United KingdomExcellent staff who were very welcoming. Large room with new bathroom facilities. We ate in the restaurant which had a pleasant atmosphere. Good value for money
Stayed in October 2023
Reviewed: 20 October 2023
Ruth
United KingdomNA
Lovely location. Dog friendly. Nice food and lovely breakfast
Stayed in September 2023
Reviewed: 20 October 2023
Jake
United KingdomWe have stayed here a few times both as a family and on my own and it has always been lovely. The staff went above and beyond on this trip and I am grateful that they were able to accomodate me at a busy time in their restaurant. Food is great, good quality and tasty. Great location for what we need. Thank you.
Stayed in September 2023
Reviewed: 8 October 2023
Kellie
United KingdomNoise from outside
The food
Stayed in October 2023
Reviewed: 6 October 2023
Lynda
United KingdomStaff were excellent, really helpful and friendly.
Stayed in October 2023
Reviewed: 5 October 2023
James
United KingdomFirst time staying on a Saturday usually stop weekday. There was a birthday party in the function room, noise wasn’t an issue but late in the evening groups of girls outside main door blacking exit and some didn’t move when asked to allow us to take dog for a last walk before bedtime. Not the hotels fault more an issue with the visitors to the party attitude to others while having smokes or vapes outside main door. My wife who originally was born in Castle Douglas was not amused at attitude and language to us when we simply asked could they move to allow us out with the dog.
Location, friendliness of staff, food, dog friendly, best place to stay in Castle Douglas.
Stayed in October 2023
Reviewed: 3 October 2023
Debbi
United KingdomNo issues
Rooms were lovely and clean. Fab breakfast and service in the morning
Stayed in September 2023
Reviewed: 28 September 2023
Thomas
Isle of Man🤙👍🏻
Stayed in September 2023
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