16 Skipper Street, Belfast, BT1 2DZ, United Kingdom
#3 of 47 hotels in Belfast
Guests' ChoiceBased on 627 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.6
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 6 March 2023
Jonathan
United KingdomMini Fridge in the room didn't work
The Victorian style of the room and large bathroom
Stayed in March 2023
Reviewed: 24 February 2023
D
IrelandExcellent choice for breakfast. It was lovely to have breakfast in the Great Room served to my table by such friendly staff who can't do enough for you. I also loved the Victorian room in the old part of the hotel.
Stayed in February 2023
Reviewed: 21 February 2023
Margaret
United KingdomNothing everything was great
Breakfast was great location was great near the centre nothing
Stayed in February 2023
Reviewed: 10 February 2023
Laura
IrelandGreat room, good location, lovely breakfast
Stayed in January 2023
Reviewed: 3 February 2023
Magaret
United KingdomNothing
Everything. Decor. Rooms. Hot tub etc food and cocktails A special thanks to Nathalie at reception. And James the concierge. Who went the extra mile to make sure our stay was perfect
Stayed in January 2023
Reviewed: 2 February 2023
Stephen
United KingdomStuffy room was too warm at night even with aircon fully applied. Bathroom had hairs on outside of bath so not perfectly cleaned unfortunately.
Opulence, friendly and helpful staff who all went an extra mile to produce a great customer experience.
Stayed in February 2023
Reviewed: 31 January 2023
Patrick
IrelandNothing really, but it’s way overpriced.
The bed was probably the most comfortable I’ve ever used.
Stayed in January 2023
Reviewed: 31 January 2023
Ciara
United Kingdomthat i had to leave
the staff. absolutely wonderful, also the beds so comfortable
Stayed in January 2023
Reviewed: 26 January 2023
Joanne
United KingdomThe rooms were a little cold when we arrived - but it was the middle of winter. However, the staff were on hand very quickly to light the fires and within no time the place was toasty and cosy!
Breakfast was superb. The location was perfect. The setting within the Merchant is very comfortable - it feels very homely. Ideal for any visit to Belfast.
Stayed in November 2022
Reviewed: 24 January 2023
Nadia
IrelandToo many doors.
Decor
Stayed in January 2023
Reviewed: 23 January 2023
Claire
United Kingdomnothing
brilliant experience from start to finish. loved the ambiance, food and live blues at Burts.
Stayed in January 2023
Reviewed: 16 January 2023
Marty
AustraliaNothing. It was all fantastic.
Breakfast was amazing, loved the service.
Stayed in December 2022
Reviewed: 4 January 2023
Michelle
United Kingdomlocation
Stayed in January 2023
Reviewed: 31 December 2022
Carol
United Kingdomthat I couldn’t open window in bedroom
warm, friendly atmosphere
Stayed in December 2022
Reviewed: 28 December 2022
Andrew
United Kingdomnothing to mention
absolutely beautiful hotel
Stayed in December 2022
Reviewed: 22 December 2022
David
United KingdomLeaving
Staff were amazing...couldn't have expected better. Big call out to Kevin, James and Grace on reception and massive thank you to Amer and Jose who couldn't have done more for us. Brilliant experience and will definitely be back. Than you
Stayed in December 2022
Reviewed: 17 December 2022
Kathryn_1990
United KingdomThe tv was a little small for the size of the room or even if it was in the centre of the room so both beds could see it good as one was quite far from the t.v.
Great size room Free complimentary room upgrade Lovely friendly door staff and reception Great view comfy beds
Stayed in December 2022
Reviewed: 14 December 2022
James
Irelanda little saucy for dinner
beautiful hotel
Stayed in December 2022
Reviewed: 13 December 2022
Maeve
IrelandHaving to pay for car park.
Our Merchant hotel stay was something else, from the xmasy decor to the warm welcome. Close to all shopping centres and Xmas markets.
Stayed in December 2022
Reviewed: 8 December 2022
Louise
United KingdomThe friendly courteous staff
Stayed in November 2022
Reviewed: 7 December 2022
Louise
IrelandFrom the moment we arrived, everything went smoothly and all staff were courteous and friendly - the hotel itself is a magnificent building and felt like a home from home; hard to imagine such an opulent building could feel cosy but it did.
Stayed in December 2022
Reviewed: 28 November 2022
Lucinda
United KingdomOur top floor room was dark.
Excellent location. Delightful staff. Good food. Enjoyed the sauna and steam room.
Stayed in November 2022
Reviewed: 22 November 2022
Kate
United Kingdomnothing
excellent throughout, lovely staff and an outstanding experience
Stayed in November 2022
Reviewed: 11 November 2022
Margaret
Irelandnothing
everything
Stayed in November 2022
Reviewed: 9 November 2022
Aleksandra
IrelandWe stayed Tuesday night on the 8th of October. Hotel is absolutely Fabulous, all the staff 100% spot on. Massive shout to the 3 lads in the bar that night. I am sorry I don't remover their names but they always remember us when we are coming back. Amazing cocktails, fantastic service would highly recommend. We are definitely coming back, and already looking forward to the next stay.
Stayed in November 2022
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