Breakfast was dry and lukewarm

Location was excellent Staff were also excellent

Stayed in May 2024

The shower is working on a push-button timer without a possibility to regulate the shower temperature, which, unfortunately, ranged somewhere between cool and tepid. And - yes - the sink with two separate taps... yikes. I know it's an English tradition, but ...

Nice, quaint hotel, located above a pub, in a very central area in the Shambles Square. I had a room with a perfect view, looking out at Manchester Cathedral, so there was no noise other reviewers have been complaining about. Supportive staff. The Full English breakfast was excellent.

Stayed in May 2024

Room was perfect, nice and comfortable with great views of minster , breakfast was delicious , very central hotel short walk to arena where we was going to a gig highley recommended would stay again

Stayed in April 2024

Good location... breakfast is good.. instant coffee... just remember there isn't a elevator/lift.. staff was helpful with our bags..

Stayed in May 2024

The stairs,no lift to the top floor,not so good for older people

Clean and comfortable,didn’t mind the shared bathroom facilities as we didn’t even see anyone through our stay

Stayed in May 2024

Blinds in the window would not close just to give us some privacy in the day time , due too not having a cord to tilt them .meaning we had to close the curtains which blacked out the room , saniflo toilets in rooms which is understandable but they are noisy

Great location right in near all shops & Victoria Station, staff at check in & those working below in the pub very friendly, breakfast plenty and a buffet one aswell & you can leave your luggage on your day of departure after check out

Stayed in May 2024

The shower room was a bit small and very close to the sink and shower, I had to rest my arm on the sink and legs were in the shower, but we wanted a room with a bathroom and this would not put us off staying again as only a minor issue.

The hotel is in a perfect location for the arena and city centre, shopping, bars and restaurants. The hotel is clean and staff are helpful and friendly. Breakfast was lovely, the food was hot and looked and tasted fresh.

Stayed in May 2024

Kettle in bedroom had no plug by it so we had to plug it in by the bed and have it on the floor which was not very safe, plug in bathroom didn't stay in so had to keep water running, couldn't plug in fan as no plug socket only one was over the telly but you had to stand o chair and socket not very safe.

Location was good although abit noisy of a night, breakfast was good.

Stayed in May 2024

Plug was left pulled out of shower when we arrived which had hairs inside it and we found a few marks on bedding.

We loved the location, we were here for the AO arena and that was only a 4 minute walk away, we were also right next to the Arndale centre so we had everything we needed near by. The staff were very helpful and kind, the food was great and our room so very comfy.

Stayed in May 2024

Bed was a little small, it's a shared bathroom which was ok but the room and bathrooms could do with an update and some new decoration.

Fantastic old building with a lively pub at the bottom. Staff all helpful. Decent value and the location was ideal for the arena.

Stayed in May 2024

The breakfast was very cold it didn't stay warm in the heating pods you had

It was right in the centre and close to everything

Stayed in May 2024

Room could do with a re paint. Stairs are steep.

It was a very lively pub. Great staff. Great breakfast.

Stayed in May 2024

I arrived by car at night and stayed only for one night. Even though there was parking right in front of the hotel, nobody of the staff could tell me, that parking was free at night. I had to ask at the pub next door to get that information

Very old house with lots of atmosphere. The floor was not even and I felt like I was in an old movie :) Breakfast buffet was nice too

Stayed in May 2024

It was really noise with the doors banging Breakfast items were in short supply but they were short staffed and were trying to replenish the items

Good location, great staff

Stayed in May 2024

Bad water pressure in the shower

Central, nice building, room overlooked the cathedral

Stayed in May 2024

Not much space around the bed.

Beautiful view of the Cathedral.

Stayed in May 2024

Bed not so comfy

Staff were friendly, breakfast was lovely

Stayed in May 2024

Room we stayed in was a little cold, there was a radiator that we turned up to the max but that didn't really heat the room. There was also a second electric radiator but we didn't use that, probably should have haha

Good locations and friendly staff, breakfast that's was included was great, very tasty!

Stayed in April 2024

stairs

Location and helpful staff to organise our heavy luggage

Stayed in May 2024

Shower,

The location

Stayed in April 2024

The shower was the only thing that I was not impressed with to be honest. Very low pressure and on a timer

The hotel.was very nice and exceptionally quiet considering there is a bar downstairs. The room was very clean and well presented. Food was excellent and great value for money all round. Lovely staff too.

Stayed in April 2024

Awoken early due to staff emptying pub recycling very very loud felt they was in the room with us. No Parking which was expected in the town center of Manchester. Breakfast is help your self, long waiting for items and drinks as very busy not enough staff

Staff welcoming spaceful room Couldn't ask for more with pricing

Stayed in April 2024

Bathroom was extremely tiny. Water system makes noise every time it’s turned on.

Location & breakfast!👍🏽

Stayed in April 2024

Nothing

Great location

Stayed in March 2024