52-54 Croxteth Road, Liverpool, L8 3SQ, United Kingdom
#71 of 102 hotels in Liverpool
Guests' ChoiceBased on 1794 hotel reviews
7.6Cleanliness
8.2
Comfort
8.1
Location
8.2
Facilities
7.6
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 1 May 2024
Samantha
United KingdomBreakfast although continental could have been better.
Stayed in April 2024
Reviewed: 29 April 2024
Mark
United KingdomI guess if i was trying to think of something, its better when you're given 2 keys if you've put that 2 adults are staying. Fair play it was me and my son, but if i stay somewhere with my wife sometimes **** happens.
The lady on reception when I arrived was very pleasant and helpful, the room was nice, no criticisms at all.
Stayed in April 2024
Reviewed: 29 April 2024
Emma
United KingdomThere was an intermittent problem with the hot water in one room (but worked absolutely fine in the other room that our group had).
Nice big bright room, very clean. Staff were very friendly and accommodating- we were able to check in early as our rooms were ready. Breakfast was substantial with a good range of items.
Stayed in April 2024
Reviewed: 26 April 2024
Peter
United KingdomOnly one pillow per person. Had they been of good quality would possibly have been sufficient, but they were not and offered little support.
Spacious rooms, quietness, continental breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Stuart
United KingdomStain on duvet
Staff
Stayed in April 2024
Reviewed: 21 April 2024
Kathleen
United KingdomWe would have like an extra pillow each.
Our room was quite spacious, clean and comfortable . The breakfast was plentiful with lots of choice and friendly service. The location was perfect for visiting the city as it was quiet but had a regular bus service with a bus stop right outside the hotel. Parking was free and safe.
Stayed in March 2024
Reviewed: 19 April 2024
Lisa
United KingdomNo restaurant for dinner.
Clean comfortable hotel in a great location
Stayed in April 2024
Reviewed: 18 April 2024
Robin
United KingdomThe outside appearance of the hotel was untidy and shabby,it looked like arriving at Fawlty Towers. The Room was clean and tidy and comfortable however it was really old looking and tired and needs updating urgently, there was a few damages in the room, cracked window glass, bathroom taps missing from top of the taps, But the Room was clean and tidy.
Free parking for the duration of stay. Bus stop directly outside hotel for Liverpool city centre, also it is walkable from hotel to city centre.
Stayed in March 2024
Reviewed: 17 April 2024
Rebecca
United KingdomBed was way too soft
Nice venue and very clean
Stayed in April 2024
Reviewed: 11 April 2024
Itsktg
United KingdomI still don't think £100 a night is a reasonable charge for this place. The included breakfast is continental and of poor quality. The lighting in the room is very dim, meaning that with all lights on, it still has a very dingy feel to it. Coupled with the wallpaper peeling off the walls and the worn rug at the foot of the bed, it certainly didn't have the classic vibe we were expecting.
The staff are very friendly and helpful, and there is a bus stop right outside the hotel which takes you to central Liverpool in around 10-15 minutes (for £2) Lovely white fluffy towels were provided.
Stayed in April 2024
Reviewed: 9 April 2024
Dervla
United KingdomWater pressure. At one point the hot water completely stopped coming out of the tap while in the shower.
Had everything we need
Stayed in April 2024
Reviewed: 9 April 2024
Janine
United KingdomRoom a little small
Very courteous staff , very clean
Stayed in April 2024
Reviewed: 9 April 2024
Reginald
United KingdomRoom (standard) smallish & a little darkly decorated. Otherwise, no criticisms No cooked breakfasts
Spacious & nicely re-furbed en-suite. Pleasant & helpful staff Parking available, as per request Lift available
Stayed in April 2024
Reviewed: 8 April 2024
Robert
United KingdomALl was good
super location with Sefton Park nearby and Lark Lane for a variety of cafes and bars
Stayed in April 2024
Reviewed: 6 April 2024
Karl
United KingdomJust a little dated in appearance and interior
Tidy place just outside the city good value for money free parking spacious room/bathroom WiFi pool table bar nice continental breakfast the interior a little dated in appearance but for the price and facilities and placement I would definitely use again
Stayed in April 2024
Reviewed: 3 April 2024
David
United KingdomNot applicable.
We have stayed many times at the Mountford Hotel, Liverpool. It is ideally situated for our needs where the staff are always helpful and polite. The rooms are always clean and comfortable and there is usually a parking space available for our car. There is a "continental" style breakfast which is very nice.
Stayed in April 2024
Reviewed: 31 March 2024
Amanda
United KingdomHate to leave negative elements of a review but feel it would really make a difference if some of these things were addressed. The breakfast was disappointing; jar of original Nescafe and hot water, budget croissants that had the texture of cardboard; there were other items but would rather have less choice but quality food or no food at all. I didn't go back for breakfast second day. No shower gel or hairdryer (site said you got one but I hunted everywhere). I don't expect to have to drag all that with me to leak in my luggage. It's a basic need. There's a big step at the front door I fell down which isn't adequately highlighted on the floor. I've read other reviews that said the bed was comfortable but mine wasn't. Mattress was budget too. This hotel has the bones and the staff to make it a really special stay but the food and room facilities just let it down a little. A bottle of shower gel/shampoo and lovely local bakery croissants and nice coffee would have taken this hotel to the next level and made my rating a 5 star.
Staff were really friendly, professional and welcoming and the building was beautiful. Lovely antique furniture and bar was very quaint. Lift was really useful after a long day walking.
Stayed in March 2024
Reviewed: 30 March 2024
Stanley
United KingdomContinental only breakfast.
Characterful hotel, great room and decor, quite luxurious and very nice clean.
Stayed in March 2024
Reviewed: 29 March 2024
Colin
United KingdomNothing really to say here
All things met our opinions of the hotel. It was ideally situated for us for walks into Liverpool it self and there where also good areas to explore, especially the many locally situated parks. The room, food and cleanliness met a good standard and staff where friendly and warm.
Stayed in March 2024
Reviewed: 25 March 2024
Chloe
United KingdomThe breakfast wasn't great, nothing warm
Fab staff, lovely building, room was so big
Stayed in March 2024
Reviewed: 24 March 2024
Agnieszka
United KingdomLeaky windows.
Clean bathroom, comfortable beds and clean bedding and towels.
Stayed in March 2024
Reviewed: 23 March 2024
Simon
United KingdomHow they hold a deposit for at least 10 days as I was informed
Comfy enough rooms
Stayed in March 2024
Reviewed: 22 March 2024
Sarah
United KingdomAll the hassle checking in with extra security deposits, waiting for ID to be copied etc is a bit too much after a 7 hour journey when you’re so tired and just need to rest. It’s far less convenient than usual when booking through booking.com. This plus the two people eating breakfast in their pyjamas, one of them holding a very loud and intrusive video call all the way through breakfast, would definitely put me off staying here again.
The price is good and it was a great location for where I needed to be. Rooms are clean and comfortable. Staff very friendly.
Stayed in March 2024
Reviewed: 19 March 2024
Radim
Czech RepublicNice bar and rest room
Nice and familiar property
Stayed in March 2024
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