The single bed in my room was very lumpy and the room rather too hot. The building seemed to be going through some renovation which made the exterior somewhat unappealing at present.

Lovely staff who treated you in a very friendly manner. The cooked breakfast buffet was fantastic with plenty to keep you going for the day. Conveniently located on the sea-front.

Stayed in April 2024

It’s a bit old, but honestly for the price it didn’t bother me.

Great location, super clean and affordable. I was just passing through and on a tight schedule, so I didn’t get to take full advantage of breakfast and the amazing ocean front view. It’s definitely a little worn, but very clean and comfortable. Host was also very kind.

Stayed in April 2024

The matress has seen better days, I could feel the springs. But I slept ok. I could hear people talking or maybe it was the TV in the morning - I think it was from the breakfast room. It would have been nice to have a comfy chair to sit in to read in the evenings, Or a lounge downstairs to use.

Breakfast was really good; the breakfast room was pleasant. Staff eager to help, especially when I first had trouble with the wifi.. My room was adequet, very clean (especially the bathroom) and the heater worked really well. As I had the wifi router in my room, wifi was fine.

Stayed in April 2024

N/a

Friendly staff. Great location, plenty of choice at breakfast. Good sized room, with plenty of storage space. Free parking.

Stayed in April 2024

Heater didn’t work in my room Room was a bit small

Great location Friendly staff Fantastic breakfast Great value

Stayed in April 2024

Disappointing breakfast incl undercooked hash browns

Comfortable bed and pillow. Excellent location

Stayed in April 2024

Allocated basic twin was adequate at best. No warning that renovations are in progress hence no lounge or restaurant and boarded up windows at the front, plus skip, railings etc that made the whole building look very down at heel. Most fittings and fixtures were tired.

free upgrade to family room with sea view which meant we got extremely good value. Good breakfast. Parking free and available when we needed it. Location right on the sea front was brilliant. Easy to walk into town, or along the coast

Stayed in April 2024

Very basic but ok

Nice and clean , good food , comfy beds.

Stayed in April 2024

Appearances was shocking

Room was good

Stayed in April 2024

The double bed was placed with one side against the wall. We moved it away from the wall ourselves in order to be able to get in and out of bed more easily. This meant moving it away from a headboard fixed to the wall and underneath the window. Not ideal.

Cooked breakfast, included in the price, was surprisingly good. Good quality sausages, bacon, black pudding, unusual hash browns, halved cooked tomatoes. Even the toast was good quality

Stayed in April 2024

The heating was the worst part, the room was mostly very cold, but when the heating kicked in it was very warm. Minor things are that the bathroom was really small/tight, and no desk in the room. (The place seems to be under renovation at the moment)

Liked the breakfast (proper full English) with nice staff. The location is perfect directly at the seafront. The pricing makes up for any of its shortcomings.

Stayed in April 2024

Steep stairs a bit cramped in bathroom

Breakfast, cleanliness location

Stayed in April 2024

Once the updates have been done, would charge a bit more!

Arrived very late and they accommodated my late arrival, excellent value for money, superb breakfast and friendly attentive staff, is being currently updated, location great and had no issue with parking..

Stayed in April 2024

The heating is on twice daily and I was a little cold. Understand some people may take advantage though.

Location was top. Close to restaurants and coffee shops. On the sea front.

Stayed in April 2024

Location fabulous Staff lovely, friendly and helpful Breakfast was absolutely fantastic

Stayed in April 2024

The weather was raining heavily throughout our stay, but this was no fault of the hotel of course.

Breakfast was excellent - good choices, chef was very friendly and welcoming. Room was adequate, the view was poor as looked out onto rear of buildings, was ok for one night.

Stayed in April 2024

Not much parking

Brilliant value for money the breakfast was also very good

Stayed in April 2024

Not their fault but emergency repairs meant we didn’t get the suite we booked , instead had a. Family room that had excellent sea views.

Basic accommodation clean and tidy. Staff worked really hard and breakfast was a cooked breakfast that was very good.

Stayed in March 2024

Brilliant breakfast & helpful staff Great location

Stayed in March 2024

Checked-in late and staff at reception were friendly and helpful. Breakfast was hearty and surprisingly good (I'd forgotten it was included!) and staff also in the morning were friendly. All good - room was functional for the price, short walk from the metro and a good place to stay before Hadrian's Wall hike.

Stayed in March 2024

Room was a little cold due to draughty windows and on sea front. Bathroom could do with updating.

Location was great as didn't need to use car locally. Lovely staff. Great breakfast and good sizes family room.

Stayed in April 2024

Toilet holder and towel rail fell of the wall shower small. One of the beds bowed in the middle. Tv could only see from one bed.

Staff was friendly. The Breackfast was good. Location great.

Stayed in March 2024

Toilet flush in our room was not very good on our last visit.

We have stayed at the Royal a few times now and find the staff to be very friendly. Some of the rooms could do with updating a bit but that does not take away the cleanliness of the hotel. (I think they are going through a refurbishment this year) Breakfast is excellent!! The hotel is ideally situated near to all amenities and on the sea front.

Stayed in March 2024

Very good breakfast All the staff were very helpful and friendly, nothing was too much trouble for them Great location Free parking outside of hotel

Stayed in March 2024