We found the staff friendly and helpful. The room was small but it was comfortable. The breakfast was very good.

Stayed in September 2023

So authentic and lovely. decorated with such attention to detail. i would highly recommend!

Stayed in September 2023

The very slim stairs up to room 1 were slightly problematic and we had to get a member of staff help us, but we understand it's an old building.

Breakfast was excellent and the waitress was lovely, very helpful and faultless. The hotel was incredibly comfortable and easy to settle into. I would definitely stay there again.

Stayed in September 2023

N/A

The location was perfect, the rooms were well presented and clean.

Stayed in September 2023

Old and comfortable

The location of the property and very romantic

Stayed in September 2023

Our stay here was a good one. Rooms were excellent and amenities clean and tidy. The bar downstairs was nice for an afternoon drink. we didn't eat here as it was booked out the night we stayed so would recommend booking before you arrive if you intend on eating here.

Stayed in August 2023

Beautiful property in a central location

Stayed in September 2023

Very noisy road but it didn’t spoil our trip.

Breakfast and staff excellent. It was very hot when we stayed and being on the top floor meant it was very stuffy indeed, but the Dyson fan in the room helped a lot!

Stayed in September 2023

Nothing to dislike.

This was a really lovely stay. The Old New Inn is a beautiful old building, right near to the centre of beautiful Bourton on the Water. Our room was really lovely, very clean and with lovely period windows looking out over the ford across the way. The staff were super helpful, my wife wasn't feeling well on one of the nights and they were kind enough to make her some toast to take to her room for she could rest. A small gesture that was really appreciated. The Inn has a model village at the rear. A bit cliché you might say but well worth a visit, particularly as entry is free when you stay at the hotel. The models are exquisite and the level of detail is amazing. A lovely way to while away an hour or so. Bourton itself is so pretty. If anything it's too pretty for its own good as it's become a magnet for tourists and was super busy whilst we were there. I didn't mind that though, as there were lots of nice spots to people watch and dip your feet in the stream going through the centre. There are some nice pubs and restaurants too, we particularly enjoyed the rose tree. Overall, a great place for a couple of days exploring this part of the Cotswolds. Both the Inn and Bourton recommended.

Stayed in August 2023

Nothing

Gorgeously decorated room, very comfortable bed, great bathroom and the breakfast was fantastic - all situated in the heart of Bourton On The Water. Perfect, would highly recommend and would certainly return to The Old New Inn.

Stayed in August 2023

If your room faces the road the traffic noise can be a bit noisy but not enough to keep you awake all night. It is an old building after all so wouldn't expect double glazing.

We have stayed here before. It's a beautiful old building with a modern luxurious interior. The staff are lovely the breakfast is delicious and it's in a great location.

Stayed in August 2023

Pillows were a bit soft for me

Location Friendly staff Great breakfast

Stayed in August 2023

Instructions on how to open window would be helpful :)

The location, and ability to park and go to the model village.

Stayed in August 2023

Quite a small room as we had booked a superior kingsize room it was quite cramped. We couldn’t get the safe to work but as it was for only 2 days it was not a problem.

Very good breakfast. Lovely location river view

Stayed in August 2023

Incredible clean and modern bathrooms. Wonderful breakfast.

Stayed in August 2023

Nothing, it was perfect.

A gem, will definately go back.

Stayed in July 2023

We were in a room in the roof (second floor), I am 1.85 m tall, and had to sidle bent over to get around a desk when going from the bed to the bathroom and the door out. The stairs are narrow and steep, no trouble for me but could be hard for someone who is frail or unwell. It's an old building and that's what you should expect, but know whet you are booking.

Good location, and fun to visit the miniature village that belongs to the pub. The food was better than I expected from first sight of the menu. The scrambled eggs at breakfast is a good test of the kitchen, in this case they were excellent

Stayed in August 2023

12 1/2% SERVICE CHARGE AND PARKING CHARGE. NARROW STAIRS

GOOD BREAKFAST - EXCELLENT CHOICE, FRESHLY COOKED. WOULD HAVE LIKED AN EARLIER TIME. ENJOYED 10% DUSCOUNT ALTHOUGH DO NOT APPROVE OF 12 1/2% SERVICE CHARGE. VERY COMFORTABLE QUIET ROOM. CAR PARKING CHARGE A LITTLE HIGH. ENJOYED FREE MODEL VILLAGE.

Stayed in August 2023

Breakfast good and location good.

Stayed in August 2023

Great location.

Stayed in July 2023

Nil

Bar and restaurant were very good! Breakfast excellent. Great location to explore the Cotswolds area.

Stayed in July 2023

The miniature village in back was a nice bonus . The building was old and historic but the bathrooms in the rooms were updated.

Location was great !

Stayed in June 2023

Only two negatives - the pillows were too soft, I think they were filled with feathers. Foam would have been nicer. The other was the road noise, we slept very poorly due to the cars driving outside.

Breakfast room was beautiful as was the whole property. The bedroom was lovely and cute and had everything we needed. We were very impressed. Breakfast was delicious. Additional bonus having free entry into the miniature village.

Stayed in July 2023

N/a as outstanding!

Characterful, clean & charming.

Stayed in July 2023

The very narrow and steep stairs. It is an old Coach House, so they were expected. If you are at all infirm, a ground floor room would be a must.

Clean, fresh, fab food, lovely staff and a great location.

Stayed in July 2023