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Reviews of The Old Quay House

Griggs Quay Hayle, Hayle, TR27 6JG, United Kingdom

#21 of 57 hotels in Hayle

Guests' Choice

Review score

Based on 308 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Me and my family loved the view of the room and there was some things to watch the birds (like binoculars) :)

    Stayed in March 2024

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some vandal gutted an old rural inn and left a characterless 1960's type shambles behind. If you come to the beautiful county of Cornwall seeking a link with the past, do not come here. Otherwise its fine, but at 188 pds a night in October - grossly over priced.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    9.0
    Very friendly and helpful staff and wonderful appointed lodge with great views
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Bathroom was quite small with the handbasin very small especially for shaving

    Location of Kingfisher Lodge was fantastic

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Lovely place
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    It's about a mile or so into the local town and getting a taxi back in the evening was impossible ( I have mobility issues walking that far)

    Beautiful setting and really well run

    Stayed in September 2023

  • Reviewed: 20 September 2023

    8.0
    Perfect setting and scenery.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bar and restaurant could have stayed open a bit longer

    Room perfect and staff very friendly and welcoming

    Stayed in August 2023

  • Reviewed: 20 September 2023

    7.0
    Convenient and comfortable.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Small and tight.

    Convenient. Lots of nature about. Clean, bright and fresh. Loved the provision of binoculars and wild bird reference book.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    View was excellent.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    Fantastic
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    That the restaurant and bar closes early.

    Very helpful and accomodating to all our needs. Friendly and wonderful views.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Right on the water’s edge - a beautiful spot with easy access for the train to St Ives
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Less noise from the road and the playground!!

    Varied menu

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It would of been nice if you could have breakfast there if you need a before 9am start. However, there is a macdonalds on the way into Penzance so that was very helpful. Maybe just include list of local venues if you want something early.

    It's easy to find and close to Penzance. Rooms were clean and very nice. I liked the fact they were on the ground floor as small apartments beside the pub. Nothing to fault, met our expectations.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    9.0
    Lovely, relaxed, quiet and nice views....
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    It was all very good.

    Lovely location, outside of a town centre but within walking distance and a rail station very near but could do with more paths, i probably took the wrong route by foot to be fair. Room was lovely and the duvet was perfect as usually you get one too thin or thick. Maybe the tv should have been a smart tv with a web browser but then again the room should be for mostly sleeping.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Does the job

    Stayed in July 2023

  • Reviewed: 30 July 2023

    8.0
    Nice quaint lodge with easy parking and access to many towns in Cornwall
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    In the image it shows that the area backs up onto a lake, which looks lovely and swayed me to book here. Unfortunately, when we got here the lake had dried out and was simply a field. I also wish they had told us what was open in the mornings (they are a pub and diner) so we could have utilised things like stocking up on water etc.

    It had a large free car park. The room was very nice and cosy and clean. It was close to lots of different towns, which made it a great base for travelling around Cornwall (by car). They gave us 10% off food vouchers for the restaurant nearby for breakfast

    Stayed in July 2023

  • Reviewed: 29 July 2023

    9.0
    Will visit again. Lovely.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    As I said, earlier, the four poster bed was a bit rickety.

    Nice little place shower was exceptional bed comfy but a bit rickety for a 4 poster bed. Very nice stay we had a meal in the restaurant and was very pleased staff are lovely we will come again

    Stayed in July 2023

  • Reviewed: 27 July 2023

    9.0
    Really good and would come back
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was well laid out and really good extras in the room.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Lovely room , shame about the food
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We got one change of towels in 6 days and no change of bedding, would have liked more often.the food was only average and bland, so we only ate there once

    The privacy, cleanliness, good quality interior, good privacy, with own garden. Good car parking and lovely views

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    The breakfast was so disappointing the price point was steep for what you got the house cleaning service wasn't the
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    No breakfast and no access to breakfast much before half nine wasted precious time and didn't make for a relaxed start to the day hunting out food at least in a caravan you would be able to make your own And near a busy road I understand that cannot be helped but sitting on the decking area it's quite obvious

    The location made it accessible to tourist areas Good car parking

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Perfect place would definitely go back
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    They didn't do breakfast but was offered 10% off next door which was perfect but shut due to maintenance work

    We stayed in one of the lodges and it was lovely overlooking the estuary

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Ok
    • Leisure trip
    • Couple
    • Double or Twin Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast on offer. They have arrangement with adjacent cafe but they were closed on our first morning.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    8.0
    Good location for visiting the area and easy to get to.
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 4 nights

    The restaurant in the pub finished at 8pm and was not open for breakfast. This was available at a bistro two properties down that only opened at 9am, so an early breakfast before a day out was out of the question. No chair in the room to relax in.

    Clean room with good facilities. Easy to get to from the A30 and plenty of parking. The reservoir location was great, but was only full for a short time at high tide. Most of the time it was mudbanks, although it was still an open view.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights

    room just a touch to small

    room very clean ,pub food

    Stayed in May 2023

  • Reviewed: 27 May 2023

    8.0
    Great stay, comfortable bed & very good location.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Being able to have breakfast there.

    Great location overlooking the estuary with lots of wildlife to watch.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    good for 1 night stay
    • Business trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    the view is not as I expect

    very clean

    Stayed in April 2023

  • Reviewed: 14 April 2023

    9.0
    Stunning
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Location magnificent and venue lovely. Family friendly and welcoming. Could not have asked for more!

    Stayed in April 2023

Showing 1 – 25

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