Two single beds made into a double which was slightly uncomfortable. No wash facilities in the bathroom including hand wash and body wash. Breakfast tables not cleaned down immediately so we sat at a table that was not wiped down but they were very busy.

Spacious room, nice food, good spa facilities, warm and welcoming with a pleasant atmosphere.

Stayed in May 2024

Nothing

perfect for an overnight stay whilst travelling. Comfortable, clean and quiet. Didnt use any of the facilities

Stayed in May 2024

The carpet in our room was disgraceful. Carpets throughout public spaces needed replacing

Refurbed en suite including bath. Breakfast excellent and swimming pool leisure facilities

Stayed in May 2024

Bed mattress wasn't comfortable and bar prices a bit steep, but offset by the fair price for the room 😁

Great welcome, good service and facilities. Good location and value for money.

Stayed in May 2024

breakfast is good

Stayed in May 2024

Noise from extract units kept us awake all night. Bar prices very high. Staff very busy with Weddings.

Staff were polite, leisure facilities ok. Easy to find off main A1.

Stayed in May 2024

The room was dirty and looked like the carpet hadn't been hoovered as found nails and Hair on carpet and the bed not happy

Food isn't to bad, staff are very nice and polite

Stayed in May 2024

Bed was uncomfortable. Water went everywhere when you turned the tap on at the sink. Bathroom was a bit tired looking, needed a refurb.

Location was fine for tournament we were attending

Stayed in May 2024

The key to our room did not work despite attempts by the staff to make it work. We were in what seemed like the older part of the building and it seemed the electrics and key operation needed upgrading. The instructions as to the heating arrangements was very confusing. Guests should be warned if travelling from south on A!. You have to turn across the dual carriage way with is very busy - very tricky.

Quiet rooms and comfortable beds. Very clean and staff very helpful. Food was good in the restaurant was good but menu limited.

Stayed in May 2024

Room was very hot no air con

Gym pool bar

Stayed in May 2024

Getting a bit tired around the edges.

Stayed in May 2024

Drinks prices at bar and gnats and mosquitoes in the rooms drove me to distractions

Barn great but not good for disabled. When arrived the facilities were not good at all. But the staff were great and changed my room to accommodate me for my needs. But did enjoy my stay and staff were wonderful. Drinks were expensive and I think a happy hour should be used. Overall the stay were enjoyable xxxx

Stayed in May 2024

The room was tired, dated, not overly clean with damage to the furniture & bathroom. The menu in the bar & restaurant were both quite limited and food & drinks were over priced. The car park was a long walk to reception

The restaurant staff were friendly & helpful.

Stayed in May 2024

Our room was very dated. Did not match the modern online photos. The photos should be for the room you are booking not generic. We were given a disabled room. Smelt musty & quite shabby. Some clearly visible bodged DIY jobs. Wonky Curtain rail. It was clean and comfortable but needs upgrading. The hotel was busy, fully booked, so we couldn't be given an alternative room. It was a Wednesday night so was surprised it was fully booked but it is close to A1 so perfect stopover hotel I guess. We booked as we wanted to see what it was like as a potential wedding venue. Found it disappointing so crossed it off our list.

Public areas were nice. Bar was good. Pool & jacuzzi good. Staff were pleasant.

Stayed in April 2024

price of breakfast

good staff clean

Stayed in April 2024

No staff on reception to check in. Had to wait a good while. Room very basic/tired. Heating control did not work. Like an oven!

Location right next to Aintree (attending show there)

Stayed in March 2024

The breakfast was excellent and the staff were very helpful to cater for my wife’s gluten free requirements. A nice dip before breakfast in the pool.

Stayed in April 2024

No tea and coffee in your room, bar was expensive.

Clean and friendly

Stayed in April 2024

I thought it was disgusting that when we came back to our room the cleaners had left the used teabags and rubbish etc

Beautiful place but rooms very tired, especially carpets

Stayed in April 2024

sausage at breakfast poor

room . bacon at breakfast

Stayed in April 2024

We chose this property as a stopover on our journey. Although situated in an isolated position, It was conveniently close to York and other places we wished to visit. Our room was a good size and comfortable, with a hot shower and comfy bed. The staff were friendly and helpful. Dinner was delicious and Our breakfast was cooked to order, with many other options.

Stayed in April 2024

My room always seems to be at the other side of the hotel every time. If would be nice on my next visit to be closer to reception.

Convenient

Stayed in March 2024

People had phones at poolside!!! NO! Room was comfortable but tatty- paint missing in areas, rusty bath rail, hole in duvet cover

Pool and library areas- (but.. no books.) Staff were helpful and request for room with bath was taken seriously and even gluten free snacks in room after dietary requirements stated.

Stayed in April 2024

Corridor looked very tired, carpets were very dirty, bedroom doors need repainting. Expensive drinks. Very limited menu in the restaurant.

Handy location. Friendly staff. Rooms comfortable.

Stayed in April 2024