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Reviews of The Olde Kings Arms

41 High St. Old Town, Hemel Hempstead, HP1 3AF, United Kingdom

#15 of 43 hotels in Hemel Hempstead

Guests' Choice

Review score

Based on 839 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking, had to hope there was space on the street behind the pub.

    Friendly staff, good value for money.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good for the price.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not quite as clean as I would have liked, sheets and pillows brilliant then spoilt by extra pillows and throw that looked very grubby. Okay for one night but not long stay.

    It was in a lovely part of Hemel Hempstead close to all amenities and night life.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Lovely area
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower was a bit tricky to work. I didn't realise that the rooms were directly over and outside the pub's smoking area. Since we were staying on a Friday and Saturday so we did have some outside noise and the windows we think are single glazed. But we're heavy enough sleepers but might not suit light sleepers.

    Beds were very comfortable, we asked for single beds and were given a family room (one double & single) Large towels Lovely staff, we had dinner the first night and breakfast the first morning and the guys who were working were lovely. Very friendly and helpful, I can't remember their names. The food was lovely and had great gluten free options

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    Comfortable, good value, perfect for an older family.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The check in time offered was later than on the website and my email about this wasn’t answered until after our stay. How to check in could be made clearer. On arrival we went to the bar and the staff member was busy and seemed a bit stressed. It wasn’t a particularly welcoming start to our stay.

    The room was a really good configuration for our family of five, with 3 older children. The beds were comfy and it was clean. It was great to have plenty of tea and coffee and a fridge in the room and the breakfast was good. The breakfast staff were polite and friendly.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Great stay in histpub
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative is early breakfast time midweek. 7 = 8.30.

    Great historic pub. Quiet location and very comfy. Excellent breakfast with lovely staff.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Amazing breakfast

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • Family Suite
    • Stayed 2 nights

    Good value for money. Room was better than expected.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Been before and will be again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Location, convenience, staff the room was nice if a little tight

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Great place to stay for a couple of nights
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress on the bed wasn’t the most comfortable Maybe wise to let customers know how steep the stars are up to the bedrooms ok for us but just so people are aware x

    Staff friendly and helpful, good breakfast and cheap parking available, dog friendly

    Stayed in March 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room - Disability Access
    • Stayed 1 night

    Very enjoyable stay. Very helpful staff, had originally booked for one night, but due to change in circumstances required an extra night and the staff were extremely helpful in sorting that out. Nice breakfast to start the day. Will not hesitate to return if I am in the area.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Hot chocolate sachets or small packet of biscuits with coffee and teas

    Comfortable room ,good breakfast and friendly staff ,variety of herbal tea

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    would stay again only iff we was not greeted by mr miserable again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    went down for breakfast on the first morning to be asked abruptly iff we were staying as guests or not the member off staff wasn’t very welcoming at all very miserable and made you feel like everything was a chore for him. Went down the next morning hoping to see the lovely lady that was there on last visit but no it was mr miserable again

    lovely old pub very clean no noise at night from the pub below

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Very comfortable with bags of character
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not sure there was anything you could do but it was very noisy at closing time.

    Room was spotless and very comfortable. Staff were excellent.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    would stay again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    heating a bit awkward to use

    comfortable,if room a little small

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    For very little outlay could be much nicer! Don’t know what happened re hot water!
    • Leisure trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    No hot water the next morning! Little things like no bottled water, tissues or biscuits for morning drink.

    Very quaint and good location although parking was limited.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    7.0
    Nice pub and meal, shame about the accommodation 😕
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom was OK. Quite large and bed was reasonably comfortable. TV was difficult to navigate and NO BBC channels! Bathroom was main issue. Poorly cleaned, marks on toilet, around sink plug and hairs in the shower. There was also quite a pungent smell! Being an old building I wondered if it was the drains, but it was quite unpleasant. We were unable to sample the breakfast, as I misread the hotel details and thought breakfast was from 7am every day, but at weekends it is from 8.30am, which was too late for us.

    Pub was lovely and evening meal was excellent. My fish was cooked to perfection.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mould on the wall just behind the bed😕

    Very friendly staff, excellent breakfast served by amazing lady😊 easy check it even after 11pm.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Lovely pub stay and friendly atmosphere
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy at night into the early hours due to the high street location. Not the pubs fault but lots of shouting in the streets after hours

    Good breakfast. Evening bar staff friendly. Nice location to the park for green space

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    Good value for money, clean and modern rooms
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit smaller than I expected but it was very well equipped and everything was new and clean. Next time I'll book a bigger room, I think. A coffee machine in the room would have been great. Couldn't really open the blinds as you're looking right into flats opposite.

    The lady serving breakfast couldn't do enough for all the guests, she was excellent and so friendly. The cooked breakfast was really good. Great heating / air con in the room. The tea making facilities in the room were brilliant. The bathroom was new and modern, boiling hot water. Plenty of pillows, nice bedding. We ate in the bar in the evening and the food was great pub food, plenty of it and good value for money

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The street noise

    The atmosphere, location & especially the staff. The room was comfortable and clean, while the facilities were a little above average they could be improved. Overall very happy with the inn feel.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only the fact that we had to come outside the hotel to get to the room that was situated in a modern block.

    Staff were excellent, really good breakfast too, room was smallish but adequate. Once we'd worked out the heating was very warm too. Good selection of teas and kettle in room. Good access to the High Street, lots of restaurants and pubs.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The staff were excellent, cleaners, wonderful, a nice friendly atmosphere

    Stayed in December 2023

  • Reviewed: 22 December 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Parking was really hard, we couldn't find the car park as it was dark.

    The room was really nice and the staff were very helpful.

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was compact

    Evening meal was excellent

    Stayed in December 2023

Showing 1 – 25

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