41 High St. Old Town, Hemel Hempstead, HP1 3AF, United Kingdom
#15 of 43 hotels in Hemel Hempstead
Guests' ChoiceBased on 839 hotel reviews
8.3Cleanliness
8.5
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.3
Value for money
8.7
Free WiFi
8.6
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End of dialog contentReviewed: 15 April 2024
Alan
United KingdomLack of parking, had to hope there was space on the street behind the pub.
Friendly staff, good value for money.
Stayed in April 2024
Reviewed: 15 April 2024
Margaret
United KingdomNot quite as clean as I would have liked, sheets and pillows brilliant then spoilt by extra pillows and throw that looked very grubby. Okay for one night but not long stay.
It was in a lovely part of Hemel Hempstead close to all amenities and night life.
Stayed in April 2024
Reviewed: 8 April 2024
Fauve
IrelandThe shower was a bit tricky to work. I didn't realise that the rooms were directly over and outside the pub's smoking area. Since we were staying on a Friday and Saturday so we did have some outside noise and the windows we think are single glazed. But we're heavy enough sleepers but might not suit light sleepers.
Beds were very comfortable, we asked for single beds and were given a family room (one double & single) Large towels Lovely staff, we had dinner the first night and breakfast the first morning and the guys who were working were lovely. Very friendly and helpful, I can't remember their names. The food was lovely and had great gluten free options
Stayed in April 2024
Reviewed: 30 March 2024
Katharine
United KingdomThe check in time offered was later than on the website and my email about this wasn’t answered until after our stay. How to check in could be made clearer. On arrival we went to the bar and the staff member was busy and seemed a bit stressed. It wasn’t a particularly welcoming start to our stay.
The room was a really good configuration for our family of five, with 3 older children. The beds were comfy and it was clean. It was great to have plenty of tea and coffee and a fridge in the room and the breakfast was good. The breakfast staff were polite and friendly.
Stayed in March 2024
Reviewed: 23 March 2024
Phil7
United KingdomOnly negative is early breakfast time midweek. 7 = 8.30.
Great historic pub. Quiet location and very comfy. Excellent breakfast with lovely staff.
Stayed in March 2024
Reviewed: 21 March 2024
Alex
United KingdomAmazing breakfast
Stayed in March 2024
Reviewed: 18 March 2024
Andre
United KingdomGood value for money. Room was better than expected.
Stayed in March 2024
Reviewed: 16 March 2024
Peter
United KingdomLocation, convenience, staff the room was nice if a little tight
Stayed in March 2024
Reviewed: 12 March 2024
Jean
United KingdomMattress on the bed wasn’t the most comfortable Maybe wise to let customers know how steep the stars are up to the bedrooms ok for us but just so people are aware x
Staff friendly and helpful, good breakfast and cheap parking available, dog friendly
Stayed in March 2024
Reviewed: 20 February 2024
Huw
United KingdomVery enjoyable stay. Very helpful staff, had originally booked for one night, but due to change in circumstances required an extra night and the staff were extremely helpful in sorting that out. Nice breakfast to start the day. Will not hesitate to return if I am in the area.
Stayed in February 2024
Reviewed: 18 February 2024
Clive
United KingdomNo Hot chocolate sachets or small packet of biscuits with coffee and teas
Comfortable room ,good breakfast and friendly staff ,variety of herbal tea
Stayed in February 2024
Reviewed: 13 February 2024
Glen
United Kingdomwent down for breakfast on the first morning to be asked abruptly iff we were staying as guests or not the member off staff wasn’t very welcoming at all very miserable and made you feel like everything was a chore for him. Went down the next morning hoping to see the lovely lady that was there on last visit but no it was mr miserable again
lovely old pub very clean no noise at night from the pub below
Stayed in February 2024
Reviewed: 8 February 2024
Stephen
United KingdomNot sure there was anything you could do but it was very noisy at closing time.
Room was spotless and very comfortable. Staff were excellent.
Stayed in February 2024
Reviewed: 7 February 2024
Gary
United Kingdomheating a bit awkward to use
comfortable,if room a little small
Stayed in February 2024
Reviewed: 2 February 2024
Jennifer
United KingdomNo hot water the next morning! Little things like no bottled water, tissues or biscuits for morning drink.
Very quaint and good location although parking was limited.
Stayed in January 2024
Reviewed: 28 January 2024
Janice
United KingdomBedroom was OK. Quite large and bed was reasonably comfortable. TV was difficult to navigate and NO BBC channels! Bathroom was main issue. Poorly cleaned, marks on toilet, around sink plug and hairs in the shower. There was also quite a pungent smell! Being an old building I wondered if it was the drains, but it was quite unpleasant. We were unable to sample the breakfast, as I misread the hotel details and thought breakfast was from 7am every day, but at weekends it is from 8.30am, which was too late for us.
Pub was lovely and evening meal was excellent. My fish was cooked to perfection.
Stayed in January 2024
Reviewed: 25 January 2024
Joanna
United KingdomMould on the wall just behind the bed😕
Very friendly staff, excellent breakfast served by amazing lady😊 easy check it even after 11pm.
Stayed in January 2024
Reviewed: 25 January 2024
Samantha
United KingdomNoisy at night into the early hours due to the high street location. Not the pubs fault but lots of shouting in the streets after hours
Good breakfast. Evening bar staff friendly. Nice location to the park for green space
Stayed in January 2024
Reviewed: 24 January 2024
Beverley
IrelandThe room was a bit smaller than I expected but it was very well equipped and everything was new and clean. Next time I'll book a bigger room, I think. A coffee machine in the room would have been great. Couldn't really open the blinds as you're looking right into flats opposite.
The lady serving breakfast couldn't do enough for all the guests, she was excellent and so friendly. The cooked breakfast was really good. Great heating / air con in the room. The tea making facilities in the room were brilliant. The bathroom was new and modern, boiling hot water. Plenty of pillows, nice bedding. We ate in the bar in the evening and the food was great pub food, plenty of it and good value for money
Stayed in January 2024
Reviewed: 20 January 2024
Nix
United KingdomThe street noise
The atmosphere, location & especially the staff. The room was comfortable and clean, while the facilities were a little above average they could be improved. Overall very happy with the inn feel.
Stayed in December 2023
Reviewed: 3 January 2024
Babs
United KingdomOnly the fact that we had to come outside the hotel to get to the room that was situated in a modern block.
Staff were excellent, really good breakfast too, room was smallish but adequate. Once we'd worked out the heating was very warm too. Good selection of teas and kettle in room. Good access to the High Street, lots of restaurants and pubs.
Stayed in December 2023
Reviewed: 28 December 2023
Paul
United KingdomN/A
The staff were excellent, cleaners, wonderful, a nice friendly atmosphere
Stayed in December 2023
Reviewed: 22 December 2023
Coral
United KingdomParking was really hard, we couldn't find the car park as it was dark.
The room was really nice and the staff were very helpful.
Stayed in December 2023
Reviewed: 21 December 2023
Stuart
United KingdomRoom was compact
Evening meal was excellent
Stayed in December 2023
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