Northgate Street, Chester, CH1 2HQ, United Kingdom
#18 of 28 B&Bs and Inns in Chester
Guests' ChoiceBased on 5241 hotel reviews
8.2Cleanliness
8.8
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Lorraine
United StatesI have it a 7 only because of the noise factor. I started on a Thursday night, which is Trivia Night. They played very loud music in between questions. My room (3) was just at the top of the stairs and the noise level was very high. The good part was they stopped at 11 pm but I really needed to have quiet before that hour. Then, (no fault of the inn), the rubbish was collected just outside my window at 4:45 am and it was VERY loud!
Located right in the city center, next to The StoryHouse and a few steps from an entrance to the city walls. Lovely old inn, established in 1535! My room was comfortable and I loved the wallpaper! I had a nice, hot shower. The staff were friendly and accommodating.
Stayed in April 2024
Reviewed: 26 April 2024
Veronica
United KingdomShower. Could provide Shower Cap. Really powerful lots of hot water, however only had an overhead Shower head so for anyone who may not want to wash their hair every morning a Shower cap is needed.
Central position . Character building . Good value for money
Stayed in April 2024
Reviewed: 25 April 2024
Kirsty
United KingdomCould have provided a shower cap.
Location. Room was just what was needed.
Stayed in March 2024
Reviewed: 24 April 2024
Marguerite
BelgiumThe place is very noisy 😥 impossible to sleep, and finally you fall asleep, the garbage truck awakes you up at 6.
The location in the very heart of Chester.
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United KingdomNothing
Great location Good nearby parking
Stayed in March 2024
Reviewed: 22 April 2024
Sue
United KingdomA bit dark
The location, very central & next door to the venue.
Stayed in April 2024
Reviewed: 21 April 2024
Mercer
United KingdomThe bed (double) was small. Most hotels do provide larger beds
Breakfast very good.
Stayed in April 2024
Reviewed: 20 April 2024
Matthew
United KingdomRoom had dodgy windows one of which had a catch that didn’t work
Good bar and food
Stayed in April 2024
Reviewed: 20 April 2024
Claire
United KingdomBreakfast was nice but expected more options for the price
Location is excellent and the place is spotless with lots of character
Stayed in April 2024
Reviewed: 20 April 2024
Kim-lyn
United KingdomFriendly staff, food available. Location good, easy access to all amenities. Shops,bus station, places to eat.
Stayed in April 2024
Reviewed: 19 April 2024
Hannah
NetherlandsIt was quite loud. There was lots of noise in the morning (room 4) from the streets. And there was some additional noise coming from the machinery/noise from the kitchen below us.
Very nice! Great location. Rooms are simple but good and cozy.
Stayed in April 2024
Reviewed: 18 April 2024
Kirstie
United KingdomIt would have been better to provide 2 pillows each - had a sore neck this morning but everything else was good
The location was ideal for a city centre stay - car park a 5-10 minute walk away. I thought the room decor was lovely whilst maintaining the traditional setting .
Stayed in April 2024
Reviewed: 18 April 2024
Cirsty
United KingdomN/a
Lovely intimate cosy room in the outhouse, lovely and quiet. Walking distance to amenities. Separate door to come and go.
Stayed in April 2024
Reviewed: 18 April 2024
Elisabet
United KingdomMy room was superb! Very clean, very big and cozy. The location is excellent and the staff were very nice and helpful. I will definitely stay there again.
Stayed in April 2024
Reviewed: 18 April 2024
David
United KingdomLittle bit of street noise but to be expected due to it's very central location
Excellent location. Amazing bacon sandwich for breakfast😂 Lovely place to stay
Stayed in April 2024
Reviewed: 17 April 2024
Deborah
United KingdomHospitality tray very basic. No biscuits no fresh milk. Not what I would expect from a superior room. Breakfast seemed expensive at £16 so we choose to find our own breakfast as lots of choices in town,
Room was clean, comfortable and nicely decorated. Good sized bed and shower. Our room over looked the main road but thankfully not noisy.
Stayed in April 2024
Reviewed: 16 April 2024
Clare
United KingdomContinental breakfast selection was very poor. Workman drilling during breakfast service (very noisy). Only overhead shower, no hand held for ladies who don't want their hair wetting
Great location and quirky building. Nice cooked breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Amy
United KingdomRoom at the front of the building had some early morning noise with vehicles/delivery but not a huge issue for us.
Affordable and comfortable accommodation in a central location! We booked a table for food and drinks in the evening - the cheese burger and onion rings were amazing!
Stayed in April 2024
Reviewed: 15 April 2024
Alan
United KingdomFood wasn’t great
Central town
Stayed in April 2024
Reviewed: 14 April 2024
Chris
United KingdomFor a weekend stay was Ok, theres a few things of detail that I would be feedback for improvement. -Hot water was very hot and culd be dangerous -Slight smell of kitchen - room 6
The age of the building will always be a challenge and therefore our expectation was met. More quality bed cushions was common complaint with the 4 people in our party. The food was value for money and standard expoected for a Pub restaurant type.
Stayed in April 2024
Reviewed: 13 April 2024
Denise
United KingdomThe bed could of been more comfy.
Location.is perfect. Right in the city centre with multi storey next door.
Stayed in April 2024
Reviewed: 13 April 2024
Celia
United KingdomOur room was quite warm but another guest said hers was cold.
Location and very comfortable bed. Very clean. Double pillows, great shower. Food was good.
Stayed in April 2024
Reviewed: 13 April 2024
Anthony
MaltaLocation is excellent. Room is comfortable and clean. The style of The Pied Bull is reminiscent of the romantic English pubs.
Stayed in April 2024
Reviewed: 12 April 2024
Elaine
United KingdomBar prices.
Location.
Stayed in April 2024
Marrakech, Morocco
Hyderabad, India
Leutesdorf, Germany
Nendaz, Switzerland
Windsor, Australia
Mestre, Italy
Kirkwhelpington, UK
Ko Lanta, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content