Very busy and lively pub, ear plugs required for an earlier-ish Friday night.

Good location in the high street, Plenty of pubs and food venues, friendly locals, close to Westonbirt for the trade show.

Stayed in May 2024

I didnt know that there was a disco dj until 1 am each night and mistook the property for being a local b&b hotel and not one of the busiest night spots in town. This was a detraction for me as i couldn't go to sleep until 1am. But this is not really their fault - I left a day warly so i could find a peaceful early sleep for my last night in the area.

Met my expectations for room and style. Listing said shared bathroom but room had ensuite so that was good. Staff were all lovely to speak with.

Stayed in May 2024

The staff are excellent and can’t do enough for you but it is a very quirky hotel.

Stayed in May 2024

Toilet and wash basin were a bit cramped.

Didn't expect breakfast, but we were made aware of where we could get tea, toast and cereals at no extra cost.

Stayed in May 2024

No tea or coffee Tv not working Shower head wonky

Comfy bed

Stayed in March 2024

MASSIVELY NOISY til about 2am.

Location

Stayed in December 2023

The bathroom was really small and a squeeze to get into the door for the bathroom didn’t even open the full way. And didn’t look like it had been clean properly. I know we were only staying the 1 night but to only have half a loo roll was a bit tight. And could of given us a new 1

Close to Bristol without costing an arm and a leg to get in. Building was nice. They had a function on that night but everyone left the bar area pretty quickly at the end of the night so we could get to sleep quickly

Stayed in November 2023

Very noisey as above pub and music on loud until 2 am. Lights didn't work.

Stayed in December 2023

It was a bit noisy

The people were friendly

Stayed in November 2023

Smelly rooms & bathrooms - no soap, shampoo etc. lumpy bed

Friendly staff. Close to cemetery & church

Stayed in November 2023

En-Suite compact BUT practical. Could have done with a chair in corner of room. Limited available crockery/utensils for breakfast area...Was a bit weird/inconvenient needing to re-fill kettle from sink in own room!!

Great reception from friendly staff, being shown to room & breakfast area. Room clean & functional, with everything we required. Great location & self-service breakfast better than expected....Room lovely & warm. Shower hot/good pressure. Comfy bed...LOADS of towels. T.V., Coffee facility & min fridge adequate.

Stayed in November 2023

Our room seemed like it had been updated and was OK but the shower was stuck on super hot so we weren't able to use it and had to use our friend's room. The window couldn't be closed as it was wedged open and the new paint meant you couldn't shut it. But the main problem is that the hotel is basically a night club. It's super noisy until 1am at the weekend and all the rooms' windows open out onto the party area.

The location is super and the welcome friendly. Good that some breakfast was made available which is good for the price and liked just being able to help ourselves. Beds were comfy.

Stayed in September 2023

Noisy on a weekend

Very central and easy to Access

Stayed in September 2023

Most things

Not much

Stayed in August 2023

No soap, or shampoo in bathroom

The building and location were superb. Staff excellent.

Stayed in July 2023

We booked it for a Friday night then got a message saying they have a DJ on Friday and Saturdays. It wasn’t so much the music it was the people talking outside our room. The hotel seems to be run by very young people, not sure if any of the staff were over 21? The room was better than expected, however no soap in the dispenser but a nice chap from behind the bar got us some. Would I stay again? Yes but NOT at the weekend.

The location is great, right in the centre of town.

Stayed in July 2023

The bathroom had a bad odour, noisy extractor fan, dusty inside the wardrobe, and noisy micro fridge in the room.

Convenient location, hassle free stay.

Stayed in July 2023

Close to bar so might be noisy on Fridays and Saturdays

Great welcome, great location, comfy bed and very clean. Perfect for a Sunday night after watching Rod Stewart at Badminton estate

Stayed in July 2023

Unusual

Stayed in July 2023

Lack of parking, but not the hotel itself to fault. I did find on street parking around the corner but it should be made more clear upon booking that this is the case.

It was a cheapish overnight stop in a location that suited my needs. The village was very pretty. The room was comfortable and had everything I needed in it for my stay. The staff were very pleasant, friendly and helpful, as were some of the pub locals. Made one feel welcome. Although there was loud music coming from the pub below the room,(Saturday night stay) it wasn't too too bad and the television muffled the sound out. It did state when I booked that there may be loud music so I was prepared to hear it. Never the less, it was to my taste and my dogs seemed to enjoy the disco lights when I walked through and they weren't scared of the loudness as they live with teenagers and are used to it! I was so tired I fell asleep regardless and had an early start in the morning, so just let myself out after leaving keys in key postbox drop.

Stayed in July 2023

Breakfast would of been nice. The on-suite was tiny and as i am tall i actually struggled to get to the toilet because of the sink being in the way.

Location was good for travel purposes. Bed was comfy and clean and the room was reasonably costed. Staff where good and helpful. Nice to have a happy our on the beer.

Stayed in May 2023

The was music and noise until 1am

The gentleman behind the bar was very helpful and friendly

Stayed in June 2023

in some rooms need repairs to windows and shower doors

clean ..comfortable bed ..stayed in Room 3

Stayed in June 2023

Firstly, please note there is no breakfast option which is fine as there is a small fridge in the room and a continental in-room breakfast is achieveable with some pre-planning. What was unfortunate was the fact that there is music in the bar below the hotel rooms. When we arrived, we were asked if we had checked the website as there was music until 1am. Now, I would have no reason to check the website as I booked through booking.com and why would I check their website before I arrived. What should have happened was a note from the hotel management before we arrived alerting us to the fact that there was a DJ until 1am and that we might experience noise. Leaving it until arrival and without giving us the opportunity to make other arrangements, which we may have done, is not good practice. We had gone out for a meal in any event and didnt' get back to gone 11.15. It was apparent the noise from both music and people was not going to allow us to settle so we went for a walk and found a pub in the high road which was doing an 80s night with a DJ which was really good fun as it was our age group as opposed to 18-25 yo in the Portcullis bar. We left there just after 12.00 when that pub shut and by the time we got back it was about 12.30. We were able to put up with the noise until 1am but it didn't give us a great night sleep as the curtains had insufficient black out and we were awake with the larks at 5am as the sun rose. Aside from this it was a nice hotel - a little bit of forwarding thinking and communicating with customers wouldn't go amiss.

The hotel is conveniently situated for the town and what it has to offer. The room was very clean and comfortable. For the money it was exceptional value. No frills but fine aside from the weekend night time activities in the bar!

Stayed in May 2023

they did say a bit of entertainment noise which is fare enough but it was a night club and very loud but was expecting not to be as close

convenient for an event

Stayed in May 2023