The dinner on the first night was excellent.

Stayed in May 2024

A lot of confusion in the dining room with staff not carrying out requests or getting mixed up with orders Hence the restaurant was not as full as usual Needs a person to check if all is OK Breakfast excellent but 1 young lady doing all the waiting on her own (Full restaurant)

We have been before and knew what to expect The Hotel is a lovely place to stay near to where we wanted to be

Stayed in May 2024

very hot in room although fan provided

lovely room, home from home

Stayed in May 2024

Friendly staff, cooperative and helpful. Very nice room with lovely bedding.

Stayed in May 2024

Good location

Stayed in May 2024

The cottage room was spacious and comfortable. The bathroom was huge and had both a very nice shower and a full size tub that were independent of each other.

Stayed in May 2024

Rather a lot of steps for me (mobility problem) and no lift, otherwise would have been maximum stars. Very helpful staff offered immediate assistance.

Lovely atmosphere, helpful staff, fascinating building beautifully laid out and equipped. Service and food (breakfast) good. Thoughtful details and very high standard of furnishing, amenities and comfort in bedroom and bathroom. Everything working perfectly and very clean. Would have loved to stay longer and now I know where it is I must find a reason to go back for a leisure stay.

Stayed in May 2024

Location and town history

Stayed in May 2024

Liked everything. The food is lovely. The breakfast was fabulous. I loved shopping in the Bodega

Stayed in May 2024

There wasn’t anything that we didn’t like about the property.

The property was lovely & the cottage room we stayed in was very cute!

Stayed in May 2024

The gate at the front was locked 15 mins early, so we had quite a walk around the back to get in

Rooms were large

Stayed in May 2024

The bedroom was smaller than i was expecting, there was limited storage for clothing. We stayed during a hot weekend and there was no air-con. A fan was provided, which was better than nothing at all. The coffee machine in the room did not work properly, and there was no fridge to keep drinks cold.

Very clean, quiet surroundings, unusual building (ex Monastery). Nice restaurant facilities, with excellent fresh food and a good choice of menu. The staff were very courteous and polite. The garden was a highlight, which was very nice to spend a relaxing afternoon. The fresh cooked breakfasts were excellent. The bed was very comfortable.

Stayed in May 2024

We should have been told on checking in that we needed to register our car, as we will now be receiving a £100 parking fine which we will have to contest, as we didn't see the notice in the car park. A large notice at reception would be useful.

The room was lovely and the whole building. The breakfast was great. It was very central.

Stayed in May 2024

Evening restaurant set up trying to be 'high end,' (food was lovely), but effect totally spoilt by loud pop music with heavy bass which remained intrusive even after I asked if it could be turned down so we could converse more easily!

Gorgeous gardens, quiet bedroom, very attentive Thai lady serving at breakfast who was lovely. Excellent, innovative choices for breakfast as well as traditional full English. Hotel very handy for Roman Museum and other remains in Caerleon.

Stayed in May 2024

What’s not to like? Other than I can’t afford to live there permanently!

Our third stay at the Priory, this time in one of the cottage rooms. How wonderful to have your own little semiprivate garden! As always, the decor was beautiful and tasteful. Lovely to have a robe to relax in, and the roll top bath is always my favourite treat of the stay. Staff were as ever, so friendly and helpful. Evening meal was simply stunning, worthy of a Michelin star or two! If you stay here, you really must dine here also. All of my requests were met and we even sat outside until sunset with a few cocktails. Had a lazy late check out at 1pm for a bargain £20. Couldn’t fault a thing.

Stayed in May 2024

Nothing

This is a really special hotel in Caerleon. The lovely old priory has been beautifully restored, the rooms are gorgeous and there is completmentary tea, coffee, herbal teas and both still and sparkling water. The restaurant is outstanding and the staff were professional and friendly. We even had a free glass of Cava on arrival - a welcome treat!

Stayed in May 2024

The bed was comfortable but my partner is 6'4" so the enclosed bed end did not work for him. I liked that you provided a non-slip bathmat as it was needed. I found the breakfast a bit rushed. I was sitting reading (there were others having the full English breakfast at other tables) just grazing on my yogurt etc when there was a push to clear my place. I pushed back (which is most unlike me) and the waitress then offered me pastries and in the end it was ok - but I would say people are on holidays be a bit more relaxed :) It was unfortunate that there was a "Buck's" party on that night as they were loud in the bar and restaurant but that was not the fault of the management. They did accommodate us and move us from the restaurant to a quiet corner of the bar and we moved again when the party moved to the bar. As this was a five-year catchup with relatives for one night only (we are Australian and had driven specifically to Newport to see them) we were after a quiet place.

Gorgeous ambience and decor. Loved the glass of bubbly on arrival.

Stayed in May 2024

Beautiful food, hotel grounds are lovely a lovely relaxing hotel.

Stayed in May 2024

Perfect

Stayed in May 2024

Nothing to dislike really

Quiet friendly and comfortable

Stayed in May 2024

Nothing.Perfect.

The staff and food.

Stayed in May 2024

Not one thing

One of the nicest hotels I've every stayed in. The restaurant is exceptional, and exceeded all expectations. Staff were attentive and friendly. Room was immaculate, and fully stocked daily.

Stayed in May 2024

The bed was very low.

The food was amazing; seriously amazing.

Stayed in May 2024

Rules around what you could eat where and when were a bit complicated.

Wonderful base to explore the roman ruins. Lovely beer garden. Staff were very friendly.

Stayed in May 2024