Apartments were clean and comfy, great staff and the continental breakfast was enjoyable with plenty of options and laid out well, will be back to stay again

Great place

Stayed in May 2024

I'm fine with stairs, but something to be aware of.

Staff super personable and helpful. Everything you need is there- bar, restaurant, breakfast. Had Jacuzzis. Comfortable beds, lovely rooms. Right in town and on trail and bus route.

Stayed in May 2024

Good quality continental breakfast good choice and service Really helpful and friendly staff Great value real ales

Stayed in April 2024

Beautiful location and a hotel steeped in history. Lots of character and super staff and friendly service.

Stayed in April 2024

Bit pricey

Nice clean and comfy room with great staff

Stayed in March 2024

Our room was cold at times. The steps to the car park and stairs were hard for us as we both have mobility difficulties. There is no lift of course as it is an old building.

Staff were friendly. Location was excellent for us and the room was quiet. Food was excellent on the first night and was adapted for vegetarians. Lots of other good places to eat within walking distance. The building has an interesting history and I liked the priest's hole being accessible and having a cross to mark it.

Stayed in April 2024

The buffet breakfast was lovely but a cooked breakfast option would have been better, even the option of porridge would have been a nice addition.

Lovely old building with its own car parking at the rear. Our room was spacious and comfortable with everything we needed. The staff were welcoming, friendly and helpful and made our all too brief stay feel like we were amongst friends.

Stayed in February 2024

Nothing

Everything

Stayed in March 2024

very nice and staff were very pleasant

Stayed in March 2024

The breakfast was a bit disappointing - we would have had just a continental breakfast anyway, but if that's the main offer, a shame it's not got better bread and marmalade! However, we could see pricing was competitive.

An extraordinary building and history. Our room was very generous in size and very clean, recently refurbished. Very friendly helpful staff.

Stayed in March 2024

Expected a cooked not a continental breakfast, however what was on offer was good.

Really good Bar and excellent well kept ales. We ate there in evening and food was really good and reasonably priced. We were moved to one of the Chalets at the back of the hotel as my wife has mobility issues and found the stairs to our intended room quite difficult. The Chalet was superb.

Stayed in March 2024

Fantastic hotel with lots of history. Exellent large bedroom includung jacuzi bath. Welcoming and informative Staff. Higly recommend.

Stayed in February 2024

The room could have been a little warmer and on a lower floor

The staff were pleasant and helpful and were very accommodating

Stayed in February 2024

next doors cockerel was a bit of an early wake up call

beautiful old hotel with great bar and restaurant

Stayed in February 2024

nothing

the rooms were sublime so cosy

Stayed in February 2024

Breakfast was rather disappointing as I always think a breakfast set up the day and particularly as I arrived very lat the night before so had no supper . A continental breakfast with bought sliced bread toased, butter and jams in packets, but suspect this was because of the time of year. I dont believe there was anyone on site overnight but we were given a telephone number for emergencies. Very noisy fan in bathroom .

Really nice welcome and I didnt arrive until gone 10pm. Was given a drink from the bar although there was no-one else about

Stayed in January 2024

Staff are so polite and kind, nothing is to much for them, the hotel is beautiful, has so much character, the room was lovely, has everything you need, very clean. The food was amazing, a very good price aswell! All round a perfect stay for me and my partner.

Stayed in December 2023

Nothing

Friendly value for money, food is excellent, been a few times now, the guys go out of their way to be helpful

Stayed in December 2023

I have no complaint about my short stay.

I am used to a full English breakfast, so it was disappointing to have a small choice, for breakfast. The location was alright, the room was excellent, clean and tidy. The staff were polite and friendly.

Stayed in November 2023

Decor in room and in hotel could all do with a refresh. The settee in our room was very uncomfortable.

The mini kitchen in a cupboard in our garden room. The food in the bar was delicious.

Stayed in November 2023

Room had an old fusty smell to it and quite noisey from the bar below

Staff and character was good

Stayed in October 2023

A fantastic hotel, booked at the very last minute for my daughter who was caught in Storm Babet's floods. Reception staff went out of their way to offer her a warm welcome and make her feel safe. She had a wonderful night's sleep

Stayed in October 2023

Delightful ancient building. Very friendly reception and bar staff. Located in the centre of the old part of town.

Stayed in October 2023

Nothing.

We liked the professionalism and friendliness of the Manager who met us upon arrival, dealt with our booking, and served us tea at breakfast the next day. She was the best bit. We also liked having the breakfast, and the history of the hotel with its priest hole etc. And having access to a Residents' Lounge was an unexpected bonus.

Stayed in September 2023