41 Wangford Road, Southwold, IP18 6PZ, United Kingdom
#11 of 54 hotels in Southwold
Guests' ChoiceBased on 865 hotel reviews
8.5Cleanliness
9.1
Comfort
8.9
Location
8.6
Facilities
8.6
Staff
9.4
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 11 December 2023
Jane
United KingdomCleanliness, attention to detail , staff could have been more attentive. Felt ignored at breakfast and had to get staff to help . The breakfast floor was dirty , the milk jug was dirty , we weren’t offered any condiments, yet other guests were. Table was incomplete, no bowls for cereal , the staff was busy talking to a colleague and took a good 10 minutes before she came and took our order. The price we paid for one night I felt was too much for what we received
Location, decor
Stayed in December 2023
Reviewed: 10 December 2023
Helen
United KingdomThe sofa bed and spare bed were very uncomfortable.
Really lovely hotel.
Stayed in November 2023
Reviewed: 3 December 2023
Lee
United KingdomNothing
Very convenient for walking into Southwold. Great facilities and rooms are excellent. Food is amazing. Nice friendly staff and warm local feel in the bar.
Stayed in December 2023
Reviewed: 30 November 2023
Andy
United KingdomNothing
Nice hotel a short walk from Southwold
Stayed in November 2023
Reviewed: 26 November 2023
Clare
United KingdomNothing
Warm welcome Really nice cosy room Blue tooth speaker in the bathroom Great food in the restaurant Superb breakfast
Stayed in November 2023
Reviewed: 25 November 2023
Jennifer
United KingdomOne of the nicest breakfasts I’ve had. Quality over quantity.
Stayed in October 2023
Reviewed: 22 November 2023
Michelle
United KingdomLovely room, very comfortable and clean, breakfast was included, good variety
Stayed in November 2023
Reviewed: 13 November 2023
Tracey
United KingdomDifficult to get a taxi but that's not the hotels fault.
Lovely hotel , ideal location , fabulous breakfast and super friendly staff
Stayed in November 2023
Reviewed: 26 October 2023
Glen
United KingdomModern shower room, comfortable beds, good breakfast.
Stayed in August 2023
Reviewed: 26 October 2023
Colin
United Kingdomall OK
Gppd
Stayed in September 2023
Reviewed: 25 October 2023
Rebecca
United KingdomHotel on a busy road, traffic all night and very noisy, no double glazing. Condensation on windows poured onto items stored on the floor.
Staff and food, shower get good
Stayed in October 2023
Reviewed: 22 October 2023
John
United KingdomWindows in poor condition
Convenient, warm.
Stayed in October 2023
Reviewed: 12 October 2023
Monika
United KingdomExcellent room,very good breakfast and evening bar !
Stayed in October 2023
Reviewed: 9 October 2023
Robert
United KingdomExcellent location, good room with plenty of tea/coffee etc and some lovely biscuits. Food was outstanding, the cooked breakfast was easily the best we have had for a long time, you must have the black pudding and the evening meals we had were again 1st class especially the steak which was cooked to perfection. All the staff were amazing and nothing was too much trouble. Would definitely stay here again.
Stayed in October 2023
Reviewed: 9 October 2023
Sarah
United KingdomBathroom a little old fashioned but this in no way spoiled our stay.
Really helpful, friendly staff. Quiet and spacious room. Thoughtful touches. Felt very welcome. Great hotel breakfast - really really good.
Stayed in July 2023
Reviewed: 9 October 2023
Jean
United KingdomI was expecting a lounge but really it was not a problem.
Breakfast was very good. The staff went out of their way to provide extra (fresh fruit) that was not on the menu. Very welcoming, happy atmosphere.
Stayed in October 2023
Reviewed: 8 October 2023
Sealz
United KingdomFelt a little short staffed at times with one person doing the checking in, bar and food waiting on Friday night.
Quiet location, great food, lovely room.
Stayed in October 2023
Reviewed: 5 October 2023
Julie
United KingdomLiked it all.
Friendly welcoming staff. The room was very comfortable and well equipped. Larger the normal size room, which was very clean. Breakfast was to a high standard.
Stayed in October 2023
Reviewed: 2 October 2023
Clinton
United KingdomOne day room service didn't relenish the teabags or biscuits and the carpet hadn't been hoovered
Breakfast was good but could be slow if there were several guests at once. They gave us a take-out breakfast when we had an early start and it was absolutely superb.
Stayed in September 2023
Reviewed: 2 October 2023
Richard
United KingdomExceptional staff,couldn't do enough for you very friendly
Stayed in October 2023
Reviewed: 19 September 2023
Marion
United KingdomThe room was a little cramped, but we did have a balcony!
The restaurant is very good. The staff are very helpful and friendly, even when it's very busy.
Stayed in September 2023
Reviewed: 19 September 2023
Keith
United KingdomNothing to complain about.
Breakfast. dinner and staff were excellent. The room was on the hot side, as it had no aircon, however shouldn't complain as the weather was very hot.
Stayed in September 2023
Reviewed: 17 September 2023
Sally
United KingdomVery well run hotel with excellent chef also !
Stayed in September 2023
Reviewed: 15 September 2023
Lynda
United KingdomGood selection at breakfast, well cooked, and excellent friendly service. Room very comfortable.
Stayed in September 2023
Reviewed: 11 September 2023
Jane
United KingdomThe room was no serviced and the hospitality Tray was not replenished. There was no lift. There was no lounge or reception room. The staircase and landing was scruffy and in need of decoration. Know one staffed the reception. One member of staff was abrasive and unwelcoming on arrival.
The room was large and very clean and modern. The breakfast and evening meal was very good and the service in the dinning room was excellent. Most of the staff were friendly and helpful
Stayed in September 2023
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